Contributing Authors: Donna Lloyd, Tony Martin, Julie Smith,Trish Davidson, Leanne Crittenden and Cath Hastings
Background to Project Joint project between North Coast and Hunter New England AHS. Funded by NCHN Responding to difficulties for Aboriginal families travelling to receive higher level health care Family Interviews Existing Aboriginal Health programs and reports
Issues Identified Increased cultural competence amongst non- Aboriginal staff Physical environment Support when travelling away from home Improved collaboration within and between health services
HNE Aboriginal populationIn 2010, 32,858 people identified as Aboriginaland/or Torres Strait Islander 21.4% of the Aboriginal population of NSW 3.9% of the total HNE population 0-24 years = 55.7% of population
Cultural Competence Priority for CYPF staff to attend Cultural Respect Training Cultural competencies/responsibilities within position descriptions Didja Know: Aboriginal Cultural Communication handbook – Phil Towney
Physical Environment Culturally Moree – local resources appropriate Tamworth: Painting and signage, artwork, Toys posters, flags, Quirindi: Paintings calendars Glen Innes: Flags and Children’s books Narrabri: Calendar Muswellbrook: paintings JHCH: Video loop
Support when travelling away from home Introduction and continued support for 2 escorts for Aboriginal children requiring IPTAAS support Shuttle bus; Broadmeadow train station meets Moree/Tamworth trains 2 X per day
Service Collaboration Strengthening working relationships between managers, Aboriginal staff and Aboriginal Community Controlled Organisations. Facilitate AHLO’s forum – included tour of JHCH, NICU, Uncle Bob’s Place and Ronald McDonald House Paediatric Outreach Clinics to AMSs
Supporting the Journey of theAboriginal childwhen travelling between healthcarefacilities and away from home
What we set out to do……To improve the quality of information available for Aboriginalchildren and their families when children are transferred,present to Emergency Department and/or are admitted tohospital.
Why did we do this? Local community consultations identified a need for culturally appropriate information for families to improve their understanding of what happens when their children transfer from a small to a larger healthcare facility, away from their immediate community environment. Consultations with Hospital and Emergency staff identified similar issues.
How did we do this? We developed culturally appropriate resources for the young patient and their families to support transition across and entry into healthcare facilities. We created culturally appropriate environments within the hospital setting for Aboriginal children and their families to support care and recovery.
Many thanks Mid North Coast Local Health District for allowing us to share and adapt their Triage Poster. The local community and hospital staff for sharing their stories. Dedicated project officers: Ruth Kreamer, Therese Stacey & Cathy Powell For further information on the project, resources or to obtain a copy of the DVD please contact: Donna Lloyd, Coordinator Health Equity email@example.com