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  1. 1. INVOLVING MORE THAN 25.000 DESIGN THINKERS DT NETWORK We help organisations design brands, product service systems and cultures of trust. DT ACADEMY ‘LEARNING BY DOING’ AS APPROACH FOR CREATIVE PROBLEM SOLVING customerjourneymapvaluenetworkmapstakeholdermapcontext mapreflectiontoolpersonamappoemsmapservicescenarioservice blupoemsmapcustomerinsightsmapserviceblueprintcustomerinsi ghtsmapserviceblueprintcustomerjourneymapvaluenetworkma pstakeholdermapcontextmapreflectiontoolpersonamappoemsm DT GROUP DESIGN THINKING IS THE GLUE BETWEEN ALL DISCIPLINES 42 PROFESSIONALS bringing different expertises together