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 Brief Introduction on Malaysian Parliament:
• Structure
• Objective/Function
• Mission
• Vision
• Organization Chart
 The Innovation:
• Official Portal - Enhancement
• e-Chamber vs e-Parliament
• Parliament Conferencing System (PCS) vs
Parliament Integrated Digital Conferencing
System (PIDCS)
• Server Room vs Data Centre
• Future Systems/Projects
• ICT Strategic Plan
Three main components:
His MajestyThe King
The Senate
The House of
Representatives
5
4
1
2
3
OBJECTIVES/
FUNCTIONS
PARLIAMENT IS THE LEGISLATIVE
AUTHORITY FOR THE FEDERATION
AND IT ENACTS LAWS TO BE
ENFORCED NATIONWIDE
1
PARLIAMENT PASSES FEDERAL LAWS,
MAKES AMENDMENTS TO EXISTING
FEDERAL LAWS, EXAMINES THE
GOVERNMENT’S POLICIES, APPROVES
THE GOVERNMENT’S EXPENDITURES
AND APPROVES NEW TAXES
2
PARLIAMENT ALSO SERVES AS THE
FORUM TO DISCUSS MATTERS OF
PUBLIC INTEREST. TO ENABLE
PARLIAMENT TO UNDERTAKE ITS
RESPONSIBILITIES FULLY AND
EFFECTIVELY, THE CONSTITUTION
CONFERS CERTAIN RIGHTS AND LEGAL
IMMUNITIES UNDER
“PARLIAMENTARY PRIVILEGES” TO
MEMBERS OF PARLIAMENT
3
EACH HOUSE IS EMPOWERED TO
REGULATE ITS OWN PROCEDURE;
EACH HAS EXCLUSIVE CONTROL OVER
ITS OWN PROCEEDINGS, THE VALIDITY
OF WHICH MAY NOT BE QUESTIONED
IN ANY COURT; AND EACH HOUSE
CAN PENALIZE ITS MEMBERS FOR
BREACHES OF THE PRIVILEGE OR
CONTEMPT OF THAT HOUSE
4
IN GENERAL, MEMBERS OF
PARLIAMENT INDIVIDUALLY ENJOY
IMMUNITY FROM CIVIL AND CRIMINAL
PROCEEDINGS IN RESPECT OF THINGS
SAID OR DONE BY THEM IN
PARLIAMENTARY PROCEEDINGS
5
PARLIAMENT OF MALAYSIA
AS A WORLD CLASS
LEGISLATIVE INSTITUTION
Mission
TO ENSURE PROFESSIONAL,
INNOVATIVE AND STRATEGIC GOVERNANCE
TO GIVE QUALITY SERVICE
THE OFFICIAL PORTAL OF MALAYSIAN PARLIAMENT –
ENHANCEMENT
5 - star rating Self
Assessment PROBE
2015 and 2016
5 - star rating in Malaysia
Government Portals and
Websites Assessment
(MGPWA) 2014
5 - star rating in Malaysia
Government Portals and
Websites Assessment
(MGPWA) 2013
MALAYSIA GOVERNMENT PORTALS AND WEBSITES
ASSESSMENT (MGPWA)
Provider-Based Evaluation (ProBE)
CRITERIA DEFINITION INFORMATION DISPLAYED
UserOpinion
Features
• UserOpinion Features refers to the features that share and
display information of user opinion and feedback that
highlight trending topics
• Some of the features that are commonly used by websites are
tag clouds and “hot topics”
• Order Papers for House of Representatives/Senate
• Calendar of the House of Representatives/Senate
• Visiting Parliament
• Hansard for House of Representatives/Senate
Presence of
Datasets (Open
Data)
A dataset refers to a collection of data. Most commonly a dataset
corresponds to the contents of a single database table, or a single
statistical data matrix
• Information of Members of Parliament
• Bills (According to Ministries)
• Statistics of MP (Number of SeatsAccording to Party and State)
• Number of PublicVisitorsAccording to Category
Online e-
Participation/
e-
Consultation/e-
Decision
• E-Participation refers to the process of engaging citizens –
both online and offline - in policy and decision-making in order
to make it participatory, inclusive, and deliberative.
• E-consultation is a mechanism or tool that allow the
Government to invite discussion on specific information /
issues / policy to garner inputs from the citizens
• PublishCitizen Feedback on Services/National Strategy/Policy
• Compliance with the regulation when entering Parliament. Should
it be enforced?
• Providing an alternative parking in at DBKL’s BotanicalGardens
multi-storey parking for free with shuttle service until Parliament’s
construction project is completed
Mobile
Web/Version
MobileWeb/Version refers to a version of the website that is
customized to be viewed using mobile devices such as smart
phone, tab or iPad
• New design interface
MobileApps
(Under
Development)
A mobile application refers as a type of application software
designed to run on a mobile device, such as a smartphone or
tablet computer
• Information of Members of Parliament
• Calendar of the Senate / House of Representatives
• Order Papers
• Bills
• VisitApplication
• Publication
• Statistics of MP (Number of SeatsAccording to Party and State)
• Tender/Quotation/VacancyAdvertisement
THE OFFICIAL PORTAL OF MALAYSIA PARLIAMENT
(Future)
Access to our
new system
(e-Parliament)
Internal and
External user
(Current)
Access to our
old system
(e-Chamber)
Internal user
e-Chamber vs e-Parliament
Replacing and improving the current PCS system by using the latest technology in order to ensure the smooth
running of the meetings in The Senate, The House of Representatives and Committee Rooms
Conferencing Camera System (CCS)
The system is integrated and works in unison with the DCS for
recording during session
Parliament Information Display System (PIDS)
• The system controls the display content in and outside the House.
• It displays the ongoing session and related information
Tablet PC for members of Parliament with internet connection
Hansard Production System (Multimedia Indexing of Minutes – MIM)
Record all audio and video during the session and produce videos in
duration of 10 minutes, 30 minutes, and continuous stream
Parliament Conferencing System (PCS) vs
Parliament Integrated Digital Conferencing System (PIDCS)
E-Attendance
Attendance record for all Members of Parliament during session
Parliament Conferencing System (PCS)
The system is intended to aid in the proceedings in the House and
record the sessions and meetings
Server Room vs Data Centre
Upgrading of the existing Server Room, at Level 11,
Tower Block to a new location at the Ground Floor,
Main Block of the Parliament
Parliament Malaysia new Data Center facilities are as
follows:
• Hot Aisle
• Environment Monitoring System (EMS)
• Very Early Smoke Detection (VESDA)
• Fire suppression
• CCTV
• Raised floored
• All IT equipment is dual-powered
• Availability of 99.982%
SECURITY DESCRIPTION
Disaster
Recovery
Facility (DRF)
• Contingency and recovery plan if the main
service experiences major disruption due to
incidents such as power failure, flood, fire,
earthquake, etc.
• To secure mainly mission critical application
such as e-Chamber / e-Parliament, e-mail
and web portal of Parliament of Malaysia
• The suggestion to use Warm site concept
(active and passive)
MS ISO / IEC
27001: 2007
certification
To obtain the certification of Information
Security Management System (ISMS)
SYSTEM
APPLICATION
DESCRIPTION
Helpdesk
System
• Setting up a helpdesk system aimed at improving the ICT service delivery
through online system that allows the InformationTechnology Division staff
to manage, resolve and track the complaints lodged by users as well as the
problems related to ICT facilities
• The users have multiple channels to lodge their complaints manually, such as
through phone call and email or via this helpdesk system. Each complaint
needs to be checked, categorized and resolved before giving feedback to the
complainant via the system
Facility
Booking
System
To develop a system that allows the officers and Members of Parliament to book
facilities such as meeting room, office vehicle, equipment, etc for authorized
purposes such as Parliament Sitting,Opening of Parliament, workshops,
seminars and such like
Visitor
Management
System
This proposed system allows clients of Parliament of Malaysia or the public to
submit online their request to visit the Parliament of Malaysia
Enquiry and
Complaint
Management
System
• This system allows any complaint and enquiry related to the Parliament of
Malaysia to be directed to the Parliament of Malaysia online
• The four main components of this system are receiving complaint / enquiry,
investigation and findings, escalation to the related officer and providing
feedback to the complainant / requester
• Every complaint / enquiry and duration of completion must be recorded in
accordance with the completion period as stipulated in the Client Charter
• Replacing the ICT Strategic Plan
2008 – 2013
• Guideline or blueprint for the
planning, development and
implementation of all ICT
programmes of Parliament more
efficiently and systematically over
a period of 5 years (2014-2018)
• An organised, efficient and
effective ICT management is able
to increase productivity and add
value to the services provided to
customers. Implementation
Roadmap ISP of Parliament
illustrates the way the Parliament
plans to achieve the proposed
blueprint.The Strategic Plan
should be in line with the
Parliament Strategic Plan and the
Public Sector ICT Strategic Plan
Day 3: Innovation in parliaments #3, Mr. Teo Kok Seong, Member of Parliament, Malaysia
Day 3: Innovation in parliaments #3, Mr. Teo Kok Seong, Member of Parliament, Malaysia

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Day 3: Innovation in parliaments #3, Mr. Teo Kok Seong, Member of Parliament, Malaysia

  • 1.
  • 2.  Brief Introduction on Malaysian Parliament: • Structure • Objective/Function • Mission • Vision • Organization Chart  The Innovation: • Official Portal - Enhancement • e-Chamber vs e-Parliament • Parliament Conferencing System (PCS) vs Parliament Integrated Digital Conferencing System (PIDCS) • Server Room vs Data Centre • Future Systems/Projects • ICT Strategic Plan
  • 3.
  • 4. Three main components: His MajestyThe King The Senate The House of Representatives
  • 5. 5 4 1 2 3 OBJECTIVES/ FUNCTIONS PARLIAMENT IS THE LEGISLATIVE AUTHORITY FOR THE FEDERATION AND IT ENACTS LAWS TO BE ENFORCED NATIONWIDE 1 PARLIAMENT PASSES FEDERAL LAWS, MAKES AMENDMENTS TO EXISTING FEDERAL LAWS, EXAMINES THE GOVERNMENT’S POLICIES, APPROVES THE GOVERNMENT’S EXPENDITURES AND APPROVES NEW TAXES 2 PARLIAMENT ALSO SERVES AS THE FORUM TO DISCUSS MATTERS OF PUBLIC INTEREST. TO ENABLE PARLIAMENT TO UNDERTAKE ITS RESPONSIBILITIES FULLY AND EFFECTIVELY, THE CONSTITUTION CONFERS CERTAIN RIGHTS AND LEGAL IMMUNITIES UNDER “PARLIAMENTARY PRIVILEGES” TO MEMBERS OF PARLIAMENT 3 EACH HOUSE IS EMPOWERED TO REGULATE ITS OWN PROCEDURE; EACH HAS EXCLUSIVE CONTROL OVER ITS OWN PROCEEDINGS, THE VALIDITY OF WHICH MAY NOT BE QUESTIONED IN ANY COURT; AND EACH HOUSE CAN PENALIZE ITS MEMBERS FOR BREACHES OF THE PRIVILEGE OR CONTEMPT OF THAT HOUSE 4 IN GENERAL, MEMBERS OF PARLIAMENT INDIVIDUALLY ENJOY IMMUNITY FROM CIVIL AND CRIMINAL PROCEEDINGS IN RESPECT OF THINGS SAID OR DONE BY THEM IN PARLIAMENTARY PROCEEDINGS 5
  • 6. PARLIAMENT OF MALAYSIA AS A WORLD CLASS LEGISLATIVE INSTITUTION Mission
  • 7. TO ENSURE PROFESSIONAL, INNOVATIVE AND STRATEGIC GOVERNANCE TO GIVE QUALITY SERVICE
  • 8.
  • 9.
  • 10. THE OFFICIAL PORTAL OF MALAYSIAN PARLIAMENT – ENHANCEMENT 5 - star rating Self Assessment PROBE 2015 and 2016 5 - star rating in Malaysia Government Portals and Websites Assessment (MGPWA) 2014 5 - star rating in Malaysia Government Portals and Websites Assessment (MGPWA) 2013
  • 11. MALAYSIA GOVERNMENT PORTALS AND WEBSITES ASSESSMENT (MGPWA)
  • 13. CRITERIA DEFINITION INFORMATION DISPLAYED UserOpinion Features • UserOpinion Features refers to the features that share and display information of user opinion and feedback that highlight trending topics • Some of the features that are commonly used by websites are tag clouds and “hot topics” • Order Papers for House of Representatives/Senate • Calendar of the House of Representatives/Senate • Visiting Parliament • Hansard for House of Representatives/Senate Presence of Datasets (Open Data) A dataset refers to a collection of data. Most commonly a dataset corresponds to the contents of a single database table, or a single statistical data matrix • Information of Members of Parliament • Bills (According to Ministries) • Statistics of MP (Number of SeatsAccording to Party and State) • Number of PublicVisitorsAccording to Category Online e- Participation/ e- Consultation/e- Decision • E-Participation refers to the process of engaging citizens – both online and offline - in policy and decision-making in order to make it participatory, inclusive, and deliberative. • E-consultation is a mechanism or tool that allow the Government to invite discussion on specific information / issues / policy to garner inputs from the citizens • PublishCitizen Feedback on Services/National Strategy/Policy • Compliance with the regulation when entering Parliament. Should it be enforced? • Providing an alternative parking in at DBKL’s BotanicalGardens multi-storey parking for free with shuttle service until Parliament’s construction project is completed Mobile Web/Version MobileWeb/Version refers to a version of the website that is customized to be viewed using mobile devices such as smart phone, tab or iPad • New design interface MobileApps (Under Development) A mobile application refers as a type of application software designed to run on a mobile device, such as a smartphone or tablet computer • Information of Members of Parliament • Calendar of the Senate / House of Representatives • Order Papers • Bills • VisitApplication • Publication • Statistics of MP (Number of SeatsAccording to Party and State) • Tender/Quotation/VacancyAdvertisement
  • 14.
  • 15.
  • 16. THE OFFICIAL PORTAL OF MALAYSIA PARLIAMENT (Future) Access to our new system (e-Parliament) Internal and External user (Current) Access to our old system (e-Chamber) Internal user
  • 18. Replacing and improving the current PCS system by using the latest technology in order to ensure the smooth running of the meetings in The Senate, The House of Representatives and Committee Rooms Conferencing Camera System (CCS) The system is integrated and works in unison with the DCS for recording during session Parliament Information Display System (PIDS) • The system controls the display content in and outside the House. • It displays the ongoing session and related information Tablet PC for members of Parliament with internet connection Hansard Production System (Multimedia Indexing of Minutes – MIM) Record all audio and video during the session and produce videos in duration of 10 minutes, 30 minutes, and continuous stream Parliament Conferencing System (PCS) vs Parliament Integrated Digital Conferencing System (PIDCS) E-Attendance Attendance record for all Members of Parliament during session Parliament Conferencing System (PCS) The system is intended to aid in the proceedings in the House and record the sessions and meetings
  • 19. Server Room vs Data Centre Upgrading of the existing Server Room, at Level 11, Tower Block to a new location at the Ground Floor, Main Block of the Parliament Parliament Malaysia new Data Center facilities are as follows: • Hot Aisle • Environment Monitoring System (EMS) • Very Early Smoke Detection (VESDA) • Fire suppression • CCTV • Raised floored • All IT equipment is dual-powered • Availability of 99.982%
  • 20.
  • 21. SECURITY DESCRIPTION Disaster Recovery Facility (DRF) • Contingency and recovery plan if the main service experiences major disruption due to incidents such as power failure, flood, fire, earthquake, etc. • To secure mainly mission critical application such as e-Chamber / e-Parliament, e-mail and web portal of Parliament of Malaysia • The suggestion to use Warm site concept (active and passive) MS ISO / IEC 27001: 2007 certification To obtain the certification of Information Security Management System (ISMS)
  • 22. SYSTEM APPLICATION DESCRIPTION Helpdesk System • Setting up a helpdesk system aimed at improving the ICT service delivery through online system that allows the InformationTechnology Division staff to manage, resolve and track the complaints lodged by users as well as the problems related to ICT facilities • The users have multiple channels to lodge their complaints manually, such as through phone call and email or via this helpdesk system. Each complaint needs to be checked, categorized and resolved before giving feedback to the complainant via the system Facility Booking System To develop a system that allows the officers and Members of Parliament to book facilities such as meeting room, office vehicle, equipment, etc for authorized purposes such as Parliament Sitting,Opening of Parliament, workshops, seminars and such like Visitor Management System This proposed system allows clients of Parliament of Malaysia or the public to submit online their request to visit the Parliament of Malaysia Enquiry and Complaint Management System • This system allows any complaint and enquiry related to the Parliament of Malaysia to be directed to the Parliament of Malaysia online • The four main components of this system are receiving complaint / enquiry, investigation and findings, escalation to the related officer and providing feedback to the complainant / requester • Every complaint / enquiry and duration of completion must be recorded in accordance with the completion period as stipulated in the Client Charter
  • 23. • Replacing the ICT Strategic Plan 2008 – 2013 • Guideline or blueprint for the planning, development and implementation of all ICT programmes of Parliament more efficiently and systematically over a period of 5 years (2014-2018) • An organised, efficient and effective ICT management is able to increase productivity and add value to the services provided to customers. Implementation Roadmap ISP of Parliament illustrates the way the Parliament plans to achieve the proposed blueprint.The Strategic Plan should be in line with the Parliament Strategic Plan and the Public Sector ICT Strategic Plan