Day 2: Workshop: Citizen engagement strategies and social media, Mr. Andy Williamson, author, World e-Parliament Report 2016

W
WORKSHOP CITIZEN
ENGAGEMENT STRATEGIES AND
SOCIAL MEDIA
DR ANDY WILLIAMSON
Democratise
andy@democrati.se
@andy_williamson
World e-Parliament Conference 2016 #eParliament
A hands-on session to help parliaments analyze their citizen engagement
strategies. Social media is now more widely used amongst parliaments than
third-party television or radio. Yet the use of social media tools within
parliaments has to be appropriate, and finding the balance with traditional
methods of engagement takes practice and fine-tuning.
Pull in content from wepr, nafw, serbia
World e-Parliament Conference 2016 #eParliament
PURPOSE OF SOCIAL TOOLS
World e-Parliament Conference 2016 #eParliament
HOW ICT IS IMPROVING
PARLIAMENTS
World e-Parliament Conference 2016 #eParliament
TOP METHODS FOR
COMMUNICATING WITH CITIZENS
World e-Parliament Conference 2016 #eParliament
CHALLENGES
Societal adoption of the tools
Distrust and lacking a culture of engagement
Institutional resistance
 Political
 Procedural
 Administrative
Lack of skills
Access to technology
Managing the complexity, avoiding the noise
World e-Parliament Conference 2016 #eParliament
UNDERSTANDING YOUR
AUDIENCE
Part of wider public engagement strategy, not just about digital
Who, what, where, when, how
Audience mapping
Day 2: Workshop: Citizen engagement strategies and social media, Mr. Andy Williamson, author, World e-Parliament Report 2016
World e-Parliament Conference 2016 #eParliament
THE RIGHT TOOLS
Broad communication: Getting the information out to people
 Publishing documents
 Open data
 Partners (PMOs)
Gathering information: Hearing what people think
 Listening
 Submissions
Engaging in debate
 Bringing people directly into the legislative process
Making decisions
World e-Parliament Conference 2016 #eParliament
EXAMPLES
Publish: Web, YouTube, Facebook, Twitter
Engage: Facebook, Snapchat, Twitter
Deliberate: Loomio
Decide: Represent
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
WHAT’S NEXT
Complex multi-channel
 TV, Web, Social
Richer data
 More of it
 Better linking of parliamentary data and with external data sets
Virtual chambers
 Access from anywhere
Deliberate process
 Getting people more involved
Decision making – liquid democracy and blockchain
 Extending the mandate of representation
1 of 15

Recommended

Day 3: Innovation in parliaments #3, Mr. Ian McKenzie, Assistant Secretary, I... by
Day 3: Innovation in parliaments #3, Mr. Ian McKenzie, Assistant Secretary, I...Day 3: Innovation in parliaments #3, Mr. Ian McKenzie, Assistant Secretary, I...
Day 3: Innovation in parliaments #3, Mr. Ian McKenzie, Assistant Secretary, I...wepc2016
560 views11 slides
Day 2: Openness: making use of open data, Ms. Dubravka Filipovski, Member of ... by
Day 2: Openness: making use of open data, Ms. Dubravka Filipovski, Member of ...Day 2: Openness: making use of open data, Ms. Dubravka Filipovski, Member of ...
Day 2: Openness: making use of open data, Ms. Dubravka Filipovski, Member of ...wepc2016
411 views14 slides
World e-Parliament Conference 2016 - Closing Summary by
World e-Parliament Conference 2016 - Closing SummaryWorld e-Parliament Conference 2016 - Closing Summary
World e-Parliament Conference 2016 - Closing SummaryAndy Williamson
267 views9 slides
World e-Parliament Report 2016 Launch (Chile, June 2016) by
World e-Parliament Report 2016 Launch (Chile, June 2016)World e-Parliament Report 2016 Launch (Chile, June 2016)
World e-Parliament Report 2016 Launch (Chile, June 2016)Andy Williamson
168 views24 slides
Day1: Launch of the World e-Parliament Report 2016, Mr. Andy Williamson, auth... by
Day1: Launch of the World e-Parliament Report 2016, Mr. Andy Williamson, auth...Day1: Launch of the World e-Parliament Report 2016, Mr. Andy Williamson, auth...
Day1: Launch of the World e-Parliament Report 2016, Mr. Andy Williamson, auth...wepc2016
460 views24 slides
Day 2: Openness: building commitment to openness, Mr. Robert Reeves, Deputy C... by
Day 2: Openness: building commitment to openness, Mr. Robert Reeves, Deputy C...Day 2: Openness: building commitment to openness, Mr. Robert Reeves, Deputy C...
Day 2: Openness: building commitment to openness, Mr. Robert Reeves, Deputy C...wepc2016
536 views20 slides

More Related Content

What's hot

Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa... by
Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa...Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa...
Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa...wepc2016
710 views23 slides
Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N... by
Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N...Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N...
Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N...wepc2016
494 views28 slides
Emerging Technology by Huduma by
Emerging Technology by HudumaEmerging Technology by Huduma
Emerging Technology by Hudumatsa-expo
350 views21 slides
Technology and Political Participation by
Technology and Political ParticipationTechnology and Political Participation
Technology and Political Participationjdeepford
607 views14 slides
Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director... by
Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director...Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director...
Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director...wepc2016
609 views11 slides
Morocco mgf - open data by
Morocco mgf - open dataMorocco mgf - open data
Morocco mgf - open dataRichard Kerby
572 views15 slides

What's hot(20)

Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa... by wepc2016
Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa...Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa...
Day 3: Innovation in parliaments #3, Mr. Emanuel Correia, Director of Informa...
wepc2016710 views
Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N... by wepc2016
Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N...Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N...
Day 3: Working together: global and regional collaboration, Mr. Greg Brown, N...
wepc2016494 views
Emerging Technology by Huduma by tsa-expo
Emerging Technology by HudumaEmerging Technology by Huduma
Emerging Technology by Huduma
tsa-expo350 views
Technology and Political Participation by jdeepford
Technology and Political ParticipationTechnology and Political Participation
Technology and Political Participation
jdeepford607 views
Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director... by wepc2016
Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director...Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director...
Day 1: Legislative document management, Ms. Shirley-Ann Fiagome, ICT Director...
wepc2016609 views
Open Data Sheffield - Doncaster GeekUp by Jag Goraya
Open Data Sheffield - Doncaster GeekUpOpen Data Sheffield - Doncaster GeekUp
Open Data Sheffield - Doncaster GeekUp
Jag Goraya217 views
Day 3: Working together: global and regional collaboration, Ms. Sylvia Tosar,... by wepc2016
Day 3: Working together: global and regional collaboration, Ms. Sylvia Tosar,...Day 3: Working together: global and regional collaboration, Ms. Sylvia Tosar,...
Day 3: Working together: global and regional collaboration, Ms. Sylvia Tosar,...
wepc2016572 views
Day 2: Recent developments in parliamentary websites, Mr. Erdinal Hendradjaja... by wepc2016
Day 2: Recent developments in parliamentary websites, Mr. Erdinal Hendradjaja...Day 2: Recent developments in parliamentary websites, Mr. Erdinal Hendradjaja...
Day 2: Recent developments in parliamentary websites, Mr. Erdinal Hendradjaja...
wepc2016364 views
Open Data & Social Innovation by Kyle Geske
Open Data & Social InnovationOpen Data & Social Innovation
Open Data & Social Innovation
Kyle Geske357 views
Open Government, Open Data and You. by Kyle Geske
Open Government, Open Data and You.Open Government, Open Data and You.
Open Government, Open Data and You.
Kyle Geske2.3K views
Open data: prospects for industrial development by Open Data @ CTIC
Open data: prospects for industrial developmentOpen data: prospects for industrial development
Open data: prospects for industrial development
Open Data @ CTIC1.6K views
Day 1: ICT Strategic Planning, Mr. Owino Harrison, Chief ICT Officer, Parliam... by wepc2016
Day 1: ICT Strategic Planning, Mr. Owino Harrison, Chief ICT Officer, Parliam...Day 1: ICT Strategic Planning, Mr. Owino Harrison, Chief ICT Officer, Parliam...
Day 1: ICT Strategic Planning, Mr. Owino Harrison, Chief ICT Officer, Parliam...
wepc2016464 views
[CHI-SPARKS 2014] Open data dashboards klaas jan mollema by Klaas Jan Mollema
[CHI-SPARKS 2014] Open data dashboards   klaas jan mollema[CHI-SPARKS 2014] Open data dashboards   klaas jan mollema
[CHI-SPARKS 2014] Open data dashboards klaas jan mollema
Klaas Jan Mollema2.4K views
City of Winnipeg Open & Accessible Data Initiative by Kyle Geske
City of Winnipeg Open & Accessible Data InitiativeCity of Winnipeg Open & Accessible Data Initiative
City of Winnipeg Open & Accessible Data Initiative
Kyle Geske960 views
ODDC Context - Investigating the Impact of Kenya’s Open Data Initiative on Ma... by Open Data Research Network
ODDC Context - Investigating the Impact of Kenya’s Open Data Initiative on Ma...ODDC Context - Investigating the Impact of Kenya’s Open Data Initiative on Ma...
ODDC Context - Investigating the Impact of Kenya’s Open Data Initiative on Ma...
Day 1: Legislative document management, Mr. János Tóth, Head of IT Department... by wepc2016
Day 1: Legislative document management, Mr. János Tóth, Head of IT Department...Day 1: Legislative document management, Mr. János Tóth, Head of IT Department...
Day 1: Legislative document management, Mr. János Tóth, Head of IT Department...
wepc2016653 views

Viewers also liked

How Technology made up the 2016 US Presidential Election by
How Technology made up the 2016 US Presidential ElectionHow Technology made up the 2016 US Presidential Election
How Technology made up the 2016 US Presidential ElectionSuyati Technologies
1.5K views17 slides
Us elections 2016 by
Us elections 2016Us elections 2016
Us elections 2016Tanyavarshney42
518 views22 slides
Big Data Visualisation with Hadoop and PowerPivot by
Big Data Visualisation with Hadoop and PowerPivotBig Data Visualisation with Hadoop and PowerPivot
Big Data Visualisation with Hadoop and PowerPivotJen Stirrup
11.1K views46 slides
Report Comunicazione Comitato per il No dei Costituzionalisti by
Report Comunicazione Comitato per il No dei CostituzionalistiReport Comunicazione Comitato per il No dei Costituzionalisti
Report Comunicazione Comitato per il No dei CostituzionalistiGherardo Liguori
669 views6 slides
DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis) by
DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis)DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis)
DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis)Zhi Kan Ong
586 views33 slides
Trumpology-The Study Of The Winning Secrets Of Donald Trump by
Trumpology-The Study Of The Winning Secrets Of Donald TrumpTrumpology-The Study Of The Winning Secrets Of Donald Trump
Trumpology-The Study Of The Winning Secrets Of Donald TrumpNelsonsmile
429 views16 slides

Viewers also liked(7)

How Technology made up the 2016 US Presidential Election by Suyati Technologies
How Technology made up the 2016 US Presidential ElectionHow Technology made up the 2016 US Presidential Election
How Technology made up the 2016 US Presidential Election
Big Data Visualisation with Hadoop and PowerPivot by Jen Stirrup
Big Data Visualisation with Hadoop and PowerPivotBig Data Visualisation with Hadoop and PowerPivot
Big Data Visualisation with Hadoop and PowerPivot
Jen Stirrup11.1K views
Report Comunicazione Comitato per il No dei Costituzionalisti by Gherardo Liguori
Report Comunicazione Comitato per il No dei CostituzionalistiReport Comunicazione Comitato per il No dei Costituzionalisti
Report Comunicazione Comitato per il No dei Costituzionalisti
Gherardo Liguori669 views
DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis) by Zhi Kan Ong
DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis)DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis)
DSC4213 Final Presentation (Trump vs Hillary Campaign Strategy Analysis)
Zhi Kan Ong586 views
Trumpology-The Study Of The Winning Secrets Of Donald Trump by Nelsonsmile
Trumpology-The Study Of The Winning Secrets Of Donald TrumpTrumpology-The Study Of The Winning Secrets Of Donald Trump
Trumpology-The Study Of The Winning Secrets Of Donald Trump
Nelsonsmile429 views
How digital media is revolutionizing citizen engagement by Smith Roy
How digital media is revolutionizing citizen engagementHow digital media is revolutionizing citizen engagement
How digital media is revolutionizing citizen engagement
Smith Roy350 views

Similar to Day 2: Workshop: Citizen engagement strategies and social media, Mr. Andy Williamson, author, World e-Parliament Report 2016

Day 3: Feedback from the conference; lessons learned and future perspectives;... by
Day 3: Feedback from the conference; lessons learned and future perspectives;...Day 3: Feedback from the conference; lessons learned and future perspectives;...
Day 3: Feedback from the conference; lessons learned and future perspectives;...wepc2016
424 views9 slides
Knocking on the Parliaments door (Abriendo las puertas del Parlamento) by
Knocking on the Parliaments door (Abriendo las puertas del Parlamento)Knocking on the Parliaments door (Abriendo las puertas del Parlamento)
Knocking on the Parliaments door (Abriendo las puertas del Parlamento)Rafa Rubio
1.1K views45 slides
Invitation_13June2016_Technology_for_Social_Good_TechSoup by
Invitation_13June2016_Technology_for_Social_Good_TechSoupInvitation_13June2016_Technology_for_Social_Good_TechSoup
Invitation_13June2016_Technology_for_Social_Good_TechSoupAnna Katarzyna Sienicka
100 views4 slides
Slideshow JEF Edinburgh civictech by
Slideshow JEF Edinburgh civictechSlideshow JEF Edinburgh civictech
Slideshow JEF Edinburgh civictechValentin Chaput
308 views32 slides
Making localism a reality by
Making localism a realityMaking localism a reality
Making localism a realityCatherine Howe
375 views48 slides
Technology for Human Trafficking and sexual exploitation - Trace Projects Fin... by
Technology for Human Trafficking and sexual exploitation - Trace Projects Fin...Technology for Human Trafficking and sexual exploitation - Trace Projects Fin...
Technology for Human Trafficking and sexual exploitation - Trace Projects Fin...Trilateral Research
199 views26 slides

Similar to Day 2: Workshop: Citizen engagement strategies and social media, Mr. Andy Williamson, author, World e-Parliament Report 2016(20)

Day 3: Feedback from the conference; lessons learned and future perspectives;... by wepc2016
Day 3: Feedback from the conference; lessons learned and future perspectives;...Day 3: Feedback from the conference; lessons learned and future perspectives;...
Day 3: Feedback from the conference; lessons learned and future perspectives;...
wepc2016424 views
Knocking on the Parliaments door (Abriendo las puertas del Parlamento) by Rafa Rubio
Knocking on the Parliaments door (Abriendo las puertas del Parlamento)Knocking on the Parliaments door (Abriendo las puertas del Parlamento)
Knocking on the Parliaments door (Abriendo las puertas del Parlamento)
Rafa Rubio1.1K views
Slideshow JEF Edinburgh civictech by Valentin Chaput
Slideshow JEF Edinburgh civictechSlideshow JEF Edinburgh civictech
Slideshow JEF Edinburgh civictech
Valentin Chaput308 views
Technology for Human Trafficking and sexual exploitation - Trace Projects Fin... by Trilateral Research
Technology for Human Trafficking and sexual exploitation - Trace Projects Fin...Technology for Human Trafficking and sexual exploitation - Trace Projects Fin...
Technology for Human Trafficking and sexual exploitation - Trace Projects Fin...
The State of Social Justice and Digital Media in Africa by Dibussi Tande
The State of Social Justice and Digital Media in AfricaThe State of Social Justice and Digital Media in Africa
The State of Social Justice and Digital Media in Africa
Dibussi Tande1.3K views
Digital Marketing & Social Media Presentation North Lincolnshire Council Scru... by AdeCapon
Digital Marketing & Social Media Presentation North Lincolnshire Council Scru...Digital Marketing & Social Media Presentation North Lincolnshire Council Scru...
Digital Marketing & Social Media Presentation North Lincolnshire Council Scru...
AdeCapon1.4K views
09 Board Meeting: Strengthening NCPTT's Leadership on the the Social Web by Jeff Guin
09 Board Meeting: Strengthening NCPTT's Leadership on the the Social Web09 Board Meeting: Strengthening NCPTT's Leadership on the the Social Web
09 Board Meeting: Strengthening NCPTT's Leadership on the the Social Web
Jeff Guin401 views
What is Civic Tech: Toward finalizing a basic framework so that we can move o... by mysociety
What is Civic Tech: Toward finalizing a basic framework so that we can move o...What is Civic Tech: Toward finalizing a basic framework so that we can move o...
What is Civic Tech: Toward finalizing a basic framework so that we can move o...
mysociety1K views
A field guide to civic tech by Matt Stempeck
A field guide to civic techA field guide to civic tech
A field guide to civic tech
Matt Stempeck5.2K views
Digital Democracy Commission - a #Notwestminster Lightning Talk by Local Democracy Bytes
Digital Democracy Commission - a #Notwestminster Lightning TalkDigital Democracy Commission - a #Notwestminster Lightning Talk
Digital Democracy Commission - a #Notwestminster Lightning Talk
Info Society Rising in Sri Lanka: Are You Ready? by Nalaka Gunawardene, 27 Ja... by Nalaka Gunawardene
Info Society Rising in Sri Lanka: Are You Ready? by Nalaka Gunawardene, 27 Ja...Info Society Rising in Sri Lanka: Are You Ready? by Nalaka Gunawardene, 27 Ja...
Info Society Rising in Sri Lanka: Are You Ready? by Nalaka Gunawardene, 27 Ja...
Political Communication In CMC by Daywalk3r
Political Communication In CMCPolitical Communication In CMC
Political Communication In CMC
Daywalk3r830 views
Navca Sw Regional Champions Presentation by Julie Hawker
Navca Sw Regional Champions PresentationNavca Sw Regional Champions Presentation
Navca Sw Regional Champions Presentation
Julie Hawker293 views
Social Media For The Public Sector - Social Media intro by PCM creative
Social Media For The Public Sector - Social Media introSocial Media For The Public Sector - Social Media intro
Social Media For The Public Sector - Social Media intro
PCM creative582 views
Technology for Transparency by Sylwia Korsak
Technology for Transparency Technology for Transparency
Technology for Transparency
Sylwia Korsak412 views

More from wepc2016

day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So... by
day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So...day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So...
day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So...wepc2016
417 views8 slides
Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P... by
Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P...Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P...
Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P...wepc2016
369 views15 slides
Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti... by
Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti...Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti...
Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti...wepc2016
306 views23 slides
Day 2: Trends in citizen input to the work of parliament, Mr. Dae-Hyun Kim, ... by
Day 2: Trends in citizen input to the work of parliament,  Mr. Dae-Hyun Kim, ...Day 2: Trends in citizen input to the work of parliament,  Mr. Dae-Hyun Kim, ...
Day 2: Trends in citizen input to the work of parliament, Mr. Dae-Hyun Kim, ...wepc2016
431 views12 slides
Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ... by
Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ...Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ...
Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ...wepc2016
322 views14 slides
Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ... by
Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ...Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ...
Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ...wepc2016
327 views12 slides

More from wepc2016(15)

day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So... by wepc2016
day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So...day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So...
day 2: Working together: national partnerships, Mr. Juan Manuel Casanueva, So...
wepc2016417 views
Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P... by wepc2016
Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P...Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P...
Day 3: Innovation in parliaments #3, Mr. Owino Harrison, Chief ICT Officer, P...
wepc2016369 views
Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti... by wepc2016
Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti...Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti...
Day 3: Working together: national partnerships, Mr. Giorgi Kldiashvili, Insti...
wepc2016306 views
Day 2: Trends in citizen input to the work of parliament, Mr. Dae-Hyun Kim, ... by wepc2016
Day 2: Trends in citizen input to the work of parliament,  Mr. Dae-Hyun Kim, ...Day 2: Trends in citizen input to the work of parliament,  Mr. Dae-Hyun Kim, ...
Day 2: Trends in citizen input to the work of parliament, Mr. Dae-Hyun Kim, ...
wepc2016431 views
Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ... by wepc2016
Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ...Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ...
Day 2: Recent developments in parliamentary websites, Mr. Duo Shuhua, Deputy ...
wepc2016322 views
Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ... by wepc2016
Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ...Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ...
Day 2: Recent developments in parliamentary websites, Ms. Constanza Sozzani, ...
wepc2016327 views
Day 2: Innovation in parliaments #2, Mr. Fakhreddine Aouadi, Innovation Offic... by wepc2016
Day 2: Innovation in parliaments #2, Mr. Fakhreddine Aouadi, Innovation Offic...Day 2: Innovation in parliaments #2, Mr. Fakhreddine Aouadi, Innovation Offic...
Day 2: Innovation in parliaments #2, Mr. Fakhreddine Aouadi, Innovation Offic...
wepc2016505 views
Day 2: Trends in citizen input to the work of parliament, Ms. María Luisa So... by wepc2016
Day 2: Trends in citizen input to the work of parliament,  Ms. María Luisa So...Day 2: Trends in citizen input to the work of parliament,  Ms. María Luisa So...
Day 2: Trends in citizen input to the work of parliament, Ms. María Luisa So...
wepc2016498 views
Day 2: Openness: building commitment to openness, Ms. Hajer Bouzemmi, Member ... by wepc2016
Day 2: Openness: building commitment to openness, Ms. Hajer Bouzemmi, Member ...Day 2: Openness: building commitment to openness, Ms. Hajer Bouzemmi, Member ...
Day 2: Openness: building commitment to openness, Ms. Hajer Bouzemmi, Member ...
wepc2016279 views
Day 2: Innovation in parliaments #2, Mr. Xavier Armendariz, ICT coordinator, ... by wepc2016
Day 2: Innovation in parliaments #2, Mr. Xavier Armendariz, ICT coordinator, ...Day 2: Innovation in parliaments #2, Mr. Xavier Armendariz, ICT coordinator, ...
Day 2: Innovation in parliaments #2, Mr. Xavier Armendariz, ICT coordinator, ...
wepc2016358 views
Day 1: Legislative document management, Mr. Esteban Sanchez, Head of Technolo... by wepc2016
Day 1: Legislative document management, Mr. Esteban Sanchez, Head of Technolo...Day 1: Legislative document management, Mr. Esteban Sanchez, Head of Technolo...
Day 1: Legislative document management, Mr. Esteban Sanchez, Head of Technolo...
wepc2016681 views
Day 1: ICT Strategic Planning, Mr. Soufiane Ben Moussa, CTO, House of Commons... by wepc2016
Day 1: ICT Strategic Planning, Mr. Soufiane Ben Moussa, CTO, House of Commons...Day 1: ICT Strategic Planning, Mr. Soufiane Ben Moussa, CTO, House of Commons...
Day 1: ICT Strategic Planning, Mr. Soufiane Ben Moussa, CTO, House of Commons...
wepc20161.6K views
Day 1: Innovation in parliaments #1, Mr. Rovil Kumar, Head of IT, Parliament,... by wepc2016
Day 1: Innovation in parliaments #1, Mr. Rovil Kumar, Head of IT, Parliament,...Day 1: Innovation in parliaments #1, Mr. Rovil Kumar, Head of IT, Parliament,...
Day 1: Innovation in parliaments #1, Mr. Rovil Kumar, Head of IT, Parliament,...
wepc2016333 views
Day 1: Introduction 1st Global Legislative Hackathon, Mr. Cristiano Ferri, Ha... by wepc2016
Day 1: Introduction 1st Global Legislative Hackathon, Mr. Cristiano Ferri, Ha...Day 1: Introduction 1st Global Legislative Hackathon, Mr. Cristiano Ferri, Ha...
Day 1: Introduction 1st Global Legislative Hackathon, Mr. Cristiano Ferri, Ha...
wepc2016369 views
Day 1: Digital parliamentarians: Tools, opportunities and challenges for elec... by wepc2016
Day 1: Digital parliamentarians: Tools, opportunities and challenges for elec...Day 1: Digital parliamentarians: Tools, opportunities and challenges for elec...
Day 1: Digital parliamentarians: Tools, opportunities and challenges for elec...
wepc2016421 views

Recently uploaded

Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference by
Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference
Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference AKADEMIYA2063
8 views8 slides
Dr. John Ulimwengu - 2023 ReSAKSS Conference.pptx by
Dr. John Ulimwengu - 2023 ReSAKSS Conference.pptxDr. John Ulimwengu - 2023 ReSAKSS Conference.pptx
Dr. John Ulimwengu - 2023 ReSAKSS Conference.pptxAKADEMIYA2063
7 views9 slides
Case study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdf by
Case study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdfCase study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdf
Case study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdfIndia Water Portal
7 views31 slides
Rev Strategy Map.pptx by
Rev Strategy Map.pptxRev Strategy Map.pptx
Rev Strategy Map.pptxJo Balucanag - Bitonio
11 views17 slides
Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ... by
Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ...Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ...
Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ...India Water Portal
9 views12 slides
Contributi L. 3/2019 by
Contributi L. 3/2019Contributi L. 3/2019
Contributi L. 3/2019Partito democratico
37 views256 slides

Recently uploaded(20)

Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference by AKADEMIYA2063
Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference
Mrs. Tsitsi Makombe - 2023 ReSAKSS Conference
AKADEMIYA20638 views
Dr. John Ulimwengu - 2023 ReSAKSS Conference.pptx by AKADEMIYA2063
Dr. John Ulimwengu - 2023 ReSAKSS Conference.pptxDr. John Ulimwengu - 2023 ReSAKSS Conference.pptx
Dr. John Ulimwengu - 2023 ReSAKSS Conference.pptx
AKADEMIYA20637 views
Case study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdf by India Water Portal
Case study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdfCase study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdf
Case study of Gokarna Multi-village scheme, Kumta, Karnataka_IIM-B_2023.pdf
Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ... by India Water Portal
Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ...Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ...
Managing drinking water infrastructure in West Bengal Gram Panchayats_Sujata ...
Answer to UNESCO – Youth Employment Through Heritage and Culture in Yemen by Kevin Lognoné
Answer to UNESCO – Youth Employment Through Heritage and Culture in YemenAnswer to UNESCO – Youth Employment Through Heritage and Culture in Yemen
Answer to UNESCO – Youth Employment Through Heritage and Culture in Yemen
Kevin Lognoné6 views
Dr Jean Paul Latyr FAYE - 2023 ReSAKSS Conference.pptx by AKADEMIYA2063
Dr Jean Paul Latyr FAYE - 2023 ReSAKSS Conference.pptxDr Jean Paul Latyr FAYE - 2023 ReSAKSS Conference.pptx
Dr Jean Paul Latyr FAYE - 2023 ReSAKSS Conference.pptx
AKADEMIYA206310 views
Mr. Kenao Lao - 2023 ReSAKSS Conference.pptx by AKADEMIYA2063
 Mr. Kenao Lao - 2023 ReSAKSS Conference.pptx Mr. Kenao Lao - 2023 ReSAKSS Conference.pptx
Mr. Kenao Lao - 2023 ReSAKSS Conference.pptx
AKADEMIYA20637 views
Dr Getaw Tadesse - 2023 ReSAKSS Conference .pptx by AKADEMIYA2063
Dr Getaw Tadesse - 2023 ReSAKSS Conference .pptxDr Getaw Tadesse - 2023 ReSAKSS Conference .pptx
Dr Getaw Tadesse - 2023 ReSAKSS Conference .pptx
AKADEMIYA206313 views
Dr. Ousmane Badiane - 2023 ReSAKSS Conference.pptx by AKADEMIYA2063
Dr. Ousmane Badiane - 2023 ReSAKSS Conference.pptxDr. Ousmane Badiane - 2023 ReSAKSS Conference.pptx
Dr. Ousmane Badiane - 2023 ReSAKSS Conference.pptx
AKADEMIYA206328 views
COP28 President Launches Global Decarbonization Accelerator by Energy for One World
COP28 President Launches Global Decarbonization AcceleratorCOP28 President Launches Global Decarbonization Accelerator
COP28 President Launches Global Decarbonization Accelerator
Financial sustainability of schemes managed by PHED in Punjab_Krishnakumar Th... by India Water Portal
Financial sustainability of schemes managed by PHED in Punjab_Krishnakumar Th...Financial sustainability of schemes managed by PHED in Punjab_Krishnakumar Th...
Financial sustainability of schemes managed by PHED in Punjab_Krishnakumar Th...
Arrow Adoption Training for Kinship Families by ArrowMarketing
Arrow Adoption Training for Kinship FamiliesArrow Adoption Training for Kinship Families
Arrow Adoption Training for Kinship Families
ArrowMarketing42 views
Mukhya Mantri Gramin Peyjal Nishchay Yojana (MGPNY) – Bihar_Pankaj Kumar_AKRS... by India Water Portal
Mukhya Mantri Gramin Peyjal Nishchay Yojana (MGPNY) – Bihar_Pankaj Kumar_AKRS...Mukhya Mantri Gramin Peyjal Nishchay Yojana (MGPNY) – Bihar_Pankaj Kumar_AKRS...
Mukhya Mantri Gramin Peyjal Nishchay Yojana (MGPNY) – Bihar_Pankaj Kumar_AKRS...

Day 2: Workshop: Citizen engagement strategies and social media, Mr. Andy Williamson, author, World e-Parliament Report 2016

  • 1. WORKSHOP CITIZEN ENGAGEMENT STRATEGIES AND SOCIAL MEDIA DR ANDY WILLIAMSON Democratise andy@democrati.se @andy_williamson
  • 2. World e-Parliament Conference 2016 #eParliament A hands-on session to help parliaments analyze their citizen engagement strategies. Social media is now more widely used amongst parliaments than third-party television or radio. Yet the use of social media tools within parliaments has to be appropriate, and finding the balance with traditional methods of engagement takes practice and fine-tuning. Pull in content from wepr, nafw, serbia
  • 3. World e-Parliament Conference 2016 #eParliament PURPOSE OF SOCIAL TOOLS
  • 4. World e-Parliament Conference 2016 #eParliament HOW ICT IS IMPROVING PARLIAMENTS
  • 5. World e-Parliament Conference 2016 #eParliament TOP METHODS FOR COMMUNICATING WITH CITIZENS
  • 6. World e-Parliament Conference 2016 #eParliament CHALLENGES Societal adoption of the tools Distrust and lacking a culture of engagement Institutional resistance  Political  Procedural  Administrative Lack of skills Access to technology Managing the complexity, avoiding the noise
  • 7. World e-Parliament Conference 2016 #eParliament UNDERSTANDING YOUR AUDIENCE Part of wider public engagement strategy, not just about digital Who, what, where, when, how Audience mapping
  • 9. World e-Parliament Conference 2016 #eParliament THE RIGHT TOOLS Broad communication: Getting the information out to people  Publishing documents  Open data  Partners (PMOs) Gathering information: Hearing what people think  Listening  Submissions Engaging in debate  Bringing people directly into the legislative process Making decisions
  • 10. World e-Parliament Conference 2016 #eParliament EXAMPLES Publish: Web, YouTube, Facebook, Twitter Engage: Facebook, Snapchat, Twitter Deliberate: Loomio Decide: Represent
  • 11. World e-Parliament Conference 2016 #eParliament
  • 12. World e-Parliament Conference 2016 #eParliament
  • 13. World e-Parliament Conference 2016 #eParliament
  • 14. World e-Parliament Conference 2016 #eParliament
  • 15. World e-Parliament Conference 2016 #eParliament WHAT’S NEXT Complex multi-channel  TV, Web, Social Richer data  More of it  Better linking of parliamentary data and with external data sets Virtual chambers  Access from anywhere Deliberate process  Getting people more involved Decision making – liquid democracy and blockchain  Extending the mandate of representation