Improving the Patient Experience for Total Joint Replacements

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Improving the Patient Experience for Total Joint Replacements

  1. 1. Improving the Patient Experience for Total Joint Replacements OVERVIEW 2030 GROWTH =100K Americans had total hip or knee replacement surgery in 20091 =100K Demand for primary knee arthroplasties is projected to grow to 3.48m procedures2 The Problems Facing Ortho Procedures Patients Want Online Access with their Doctor5 For Medicare fiscal year 2012, the national average payment for total hip and total knee replacement is $11,750 (MS-DRG 470) when the procedure has no complications or associated comorbidities.4 Would you use a secure online tool that would make it easier to communicate with your doctor/ nursing staff, make appointments, get One hospital cited that the printing of patient education books and other materials at $22.50 per piece for 500 patients was costing them $11,250 per year. lab results, and allow you to pay bills? In 2012, 88% of orthopedic surgeons reported that they spent less than 20 minutes during each patient visit.3 Females 75% Males 71% Baby Gen Boomers X 62% Gen Y 80% 76% The Solution: Patient Guidance Systems Giving patients direct, 24-hour self-service access to the tools and information they need can reduce costs associated with support activities. BENEFITS Improve Patient Satisfaction Decrease Complications Enhance Staff Productivity Reduce Costs w/ Support Activities SOURCES: 1. http://www.cdc.gov/nchs/data/nhds/4procedures/2009pro4_numberprocedureage.pdf 2. Kurtz S, Ong K, Lau E, Mowat F, Halpern M. Projections of primary and revision hip and knee arthroplasty in the United States from 2005 to 2030. J Bone Joint Surg Am. 2007;89:780-785. 3. http://www.medscape.com/features/slideshow/compensation/2012/orthopedics 4. http://recon.orthopedicnetworknews.com/archives/onn223page4to5.pdf 5. Intuit Health Survey by Decipher Research, January 2011 Increase Referrals Prevent Readmissions Download our free whitepaper at http://www.wellbe.me/solutions/download-whitepaper

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