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In Perfect Harmony: Digital Governance & Collaboration


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This is a copy of the presentation given by Lisa Welchman at Midwest UX 2014. It focuses on the role of the UX professional and the basics of digital governance.

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In Perfect Harmony: Digital Governance & Collaboration

  1. 1. In Perfect Harmony Digital Governance & Collaboration @lwelchman
  2. 2. I like to sing and collaborate around music.
  3. 3. I want to talk about governing controls within the context of musical collaboration and why it’s an interesting challenge.
  4. 4. Then, I want to talk about collaboration models in the context of digital governance.
  5. 5. Consider music and the people that make it.
  6. 6. Photograph by Charles Peterson
  7. 7.
  8. 8. What happens when you blend collaboration styles? Is this exciting or frightening?
  9. 9. It’s both. Scary because it is unfamiliar. Exciting because that is the dance, the love, the music of collaboration.
  10. 10. Paradigms shift. Norms change. And, people get uptight.
  11. 11. People who bridge these types of interactions are wayfinders…
  12. 12. yMcFerrin.jpg
  13. 13. This is your role.
  14. 14. What has collaboration looked like for digital and what are the dynamics?
  15. 15. Governance Chaos Basic Management
  16. 16. Through the framework structure you will find the space to collaborate.
  17. 17. Governance Policy
  18. 18. Doing something on purpose.
  19. 19. Extended Team Working Groups & Committees Distributed Team Core Team What kind of a collaboration do we need to achieve our goals? Jazz trio, orchestra, or both?
  20. 20. Maximize the good. Minimize the bad.
  21. 21. Rules for making things. enable collaboration
  22. 22. Many people believe that if they work within a standards-based framework, they will be unable to invent or innovate.
  23. 23. Source:
  24. 24. Source:
  25. 25. All these standards and yet there is so much richness in us.
  26. 26. When it comes to making things, the duality between governance and creativity or governance and innovation is false. It’s a symbiotic and necessary relationship.
  27. 27. Particle Content Folksonomy Left Brain Taxonomy Nature Nurture Wilderness Garden Hierarchical Right Brain Wave Object-oriented Tools
  28. 28. You must foster collaboration from a meaningful place—not from the desire to win or be right. Honor your role.
  29. 29. Why do I care so much?
  30. 30. Because it’s our time. We are making the form, the standard.
  31. 31. We are prime movers in the digital system.
  32. 32. Make it good. Make it right.
  33. 33. @lwelchman