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8 Reasons Email is Terrible for Team Collaboration & Communication


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Although email has been proven to be a good method for quick communications, it sets great barriers to team collaboration. Decades later from its invention, it has stopped being an efficient way for everyday collaboration.

Average office worker receives 110 messages a day and spends 28% of his time handling email. This means employees spend 13 hours per workweek reading and answering emails.

Taking a professional who earns around $75,000 a year, this costs a company $20,990 per worker per year. Somewhere in between these coffee & lunch breaks and emailing, employees are required to do their job. A job that actually produces valuable output for the company.

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Published in: Leadership & Management
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8 Reasons Email is Terrible for Team Collaboration & Communication

  1. 8 Reasons Why Email Is for Team Collaboration TERRIBLE
  2. The invention of email has been one of the turning points in workplace communication. Now, decades later, it has become an outdated and inefficient method for collaboration, because it: @
  3. We spend more time dealing with email than collaborating and communicating with our co-workers. Using more “social technologies” in the workplace could reduce email use by 25%. The average corporate user spends ¼ of the workday answering and sending emails. Wastes a lot of time
  4. Did you know? Atos removed email from its 74,000+ team and improved productivity immediately. Digging through inbox to come to an understanding who has said what is unproductive. Everyone should just stop responding to emails with an unnecessary “thanks” or “I got it”. Group conversations grow out of hand
  5. Kills valuable tacit knowledge For every 10 minutes we spend on our actual job, we spend 7 minutes on email. More time we spend on email the less time we have to contribute in a meaningful way. Valuable knowledge gets buried deeper and deeper every minute of every day.
  6. Checking email is the most popular activity on a smartphone. 78% of people do it regularly on mobile phone. You spend countless hours on email. In return, get no clear overview what needs to be done. Don't know who's responsible for what. Use the phone for calling if an emergency strikes. Provides no overview 78%
  7. On average, employees check their email 36 times. It takes 16 minutes to refocus after handling an incoming email. Destroys focus We are expected and expect ourselves to get answers quickly via email. Switching to email as soon as we hear the notification keeps us from reaching greater potential.
  8. Lacks in transparency Emails are private, between the sender and the receiver. Therefore, keeping everyone else in the dark and not being able to benefit from the transfer of knowledge. Shiva Ayyadurai holds the first copyright for “EMAIL” — a system he began building in 1978 at just 14 years of age. Fun fact
  9. It actually takes longer to process an email than it does to write one. Thanks to all the CC’s and BCC’s, information gets confusing quickly and lost altogether. We should stop using the “reply all” button except when critically necessary. Brings confusion Writing Reading
  10. It’s anti-social 25% to 30% of time spent on email could be saved if the main channel for collaboration is moved over to a social platform. To save time and get a clear overview what's happening in your team, move collaboration to a social platform. Try
  11. - employee progress reporting and internal communications tool. Always know team-members' plans and achievements. Publish objectives and see how your team is moving towards them. 1. Atlassian Blogs, Collaboration Best Practices, 2012 2. McKinsey's 2012 Social Economy report 3. Atos Blog, Turning Passion into Progress 4. IDC and Facebook – “Always Connected” (2013)