Business driven BI - Self-service Techniques

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Business driven BI - Self-service Techniques

  1. 1. Business-Driven BI -Survey Results- Wayne Eckerson Founder, BI Leadership ForumDirector of Research, TechTarget
  2. 2. Survey Respondents BI or IT professional 70% Beginning 19%Business sponsor or user 9% Intermediate 47% Consultant 22% Advanced 34% www.bileadership.com 2
  3. 3. % of users who: Today In 18 Months 26% Use BI tools 34% 37%Use BI tool output (but not BI tools) 37% 42% Dont use BI tools or output 31%www.bileadership.com 3
  4. 4. % of Users by BI Maturity Beginner Intermediate Advanced 15% Use BI tools 20% 41% 33% Use BI tool output (but not BI tools) 37% 38% 57% Dont use BI tools or output 43% 30%www.bileader.com 4
  5. 5. Success rates of self-service BI Excellent 5% Good 31% Average 35% Fair 20% Poor 9%www.bileadership.com 5
  6. 6. Drivers of Self-Service BI Empower users 82%Speed delivery of custom reports 67% Improve BI adoption and usage 64% Eliminate IT backlog 60% Generate more insights 59% Increase user satisfaction 56%www.bileadership.com 6
  7. 7. Challenges Requires more training than expected 73% Creates report chaos 61% Self-service tools confuse users 42% Makes it harder to find the right report 36% Self-service tools are hard to use 25%Spawns more requests to IT than before 15% www.bileadership.com 7
  8. 8. Consumers vs Producers Producers 26% Consumers 74%www.bileadership.com 8
  9. 9. Information Consumers View 47% Navigate 29% Modify 12% Explore 9% Model 6%www.bileadership.com 9
  10. 10. Consumers by BI Maturity Beginner Intermediate Advanced 54% View 50% 37% 21% Navigate 29% 31% 11% Modify 11% 15% 11% Explore 8% 11% 8% Model 4% 8%www.bileader.com 10
  11. 11. Information Producers Personalize 21% Assemble 20% Craft 35% Source 11% Develop 19%www.bileader.com 11
  12. 12. Producers by BI Maturity Beginner Intermediate Advanced 21% Personalize 23% 19% 20% Assemble 18% 23% 35% Craft 37% 33% 11% Source 10% 14% 19% Develop 17% 17%www.bileader.com 12
  13. 13. Popularity of Self-Service Approaches BI tools with user-friendly semantic layer 69% Desktop analysis tools (e.g. Excel, PowerPivot, Lyzasoft) 63% Dashboards that connect directly to operational systems 31% In-memory visual discovery tools 25% BI mashup tools (assemble reports from data and visual… 21% BI tools that embed lightweight data transformation tools 19%Mashboards (assemble dashboards from prewritten charts… 14% Cloud BI (Software-as-a-service) 13% Other 9%www.bileader.com 13
  14. 14. BI Tools by BI Maturity Beginner Intermediate Advanced 50% BI tools with user-friendly semantic layer 80% 61% 53% Desktop analysis tools (e.g. Excel, PowerPivot, Lyzasoft) 68% 61% 22% Dashboards that connect directly to operational systems 32% 34% 19% In-memory visual discovery tools 22% 34% BI mashup tools (assemble reports from data and visual 22% 21% components) 20% 16%BI tools that embed lightweight data transformation tools 19% 21%Mashboards (assemble dashboards from prewritten charts 19% 11% and tables) 16% 16% Cloud BI (Software-as-a-service) 8% 20% 9% Other 8% 11% www.bileader.com 14
  15. 15. Webcast• See TechTarget Webcast by Wayne Eckerson that explains this data.www.bileader.com 15

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