WebXion - IVR (Virtual Receptionist) Service Brochure


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IVR Service / Virtual Receptionist Service

Our IVR Service / Virtual Receptionist Service greets your caller with your Company Welcome Message and creates your company brand image even before he/she starts talking to your company representative.

So, How our IVR Service actually works ??

Anyone who calls on your Business Number will first listen a personalized Welcome Message (Eg : Welcome to ABC Company, We are leading IT Solution Provider) and post welcome message it will play list of your extension options (Eg - Dial 1 : For Sales Department , Dial 2 : For Accounts Department , Dial 3 : For Marketing Department ....... Dial 9 : For Other Services and Dial 0 : To Leave a Voice Message). And based upon extension option selected by caller your incoming call will be automatically routed instantly to mobile or land-line phone mapped to that extension. And post call completed acknowledgment SMS will also be send to caller phone. (Eg: Thank You for contacting us. To know more visit us at www.abc.com)

To test the service kindly call us at +91 86572 15533 !
Our IVR Service comes with web based application with fully loaded call management features. Your entire call conversion along with any voice mails are automatically recorded into our cloud based IVR system. And you can listen call recording anytime by just login into your web-based call log panel.

Our Cloud Based IVR Service / Virtual Receptionist Service is fully customized service and as per your business requirement we can customize the settings. We also provide API codes to integrate our IVR Service / Virtual Receptionist Service with your existing or new CRM Solution and Multi-Level IVR Service is also available.
For complete list of features, kindly click on Download Brochure on top and goto "WebXion - IVR (Virtual Receptionist) Service Brochure" link and download PDF file NOW !!

- See more at: http://www.webxion.com/ivr-service.php

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WebXion - IVR (Virtual Receptionist) Service Brochure

  1. 1. www.WebXion.comWeb Services | Business Solutions | IT Consulting Services - Your Business Solution Partner
  2. 2. About Us www.WebXion.com WebXion was formed in 2009 with a vision to offer value-for-money, web based services. And today, we had expanded from being just a Domain Name Registration and Web-Hosting service provider to an end- to-end Web Services , Business Solutions and IT Consulting company. We pioneer in providing Cloud based, cost effective and user friendly business solutions ! WebXion Technologies LLP has head office in INDIA and global office in United State (USA). We are fast growing online IT Business Solutions Service Provider Company with leading brands availing our service across world. To know more about our organization, kindly visit : www.WebXion.com
  3. 3. Services Portfolio Templates • Domain Name Service • Web Hosting Service • Website Designing • Web Portal Development • E-Commerce Solutions • Business Email Solution • VPS Hosting • Dedicated Hosting • SEO & SMO Services • Google & Facebook Adwords • Cloud CRM Solutions WEB SERVICES BUSINESS SOLUTIONS IT CONSULTING SERVICES www.WebXion.com • BC/DR Consulting Service • IT Cost Optimization Service • IT Managed Services • Bulk SMS Service • Bulk Voice Call Service • Bulk Email Service • WhatsApp Marketing Service • Live Chat Service for Websites • Click 2 Call Service • Missed Call Service • Toll Free Number • Cloud IVR / Virtual Receptionist Service • Short Code & Long Code Service • Cloud Attendance and Payroll
  4. 4. Virtual Receptionist Service Overview www.WebXion.com Our Cloud IVR (Virtual Receptionist) Service is loaded with all the features which are currently available in the industry. You cannot find all such features together at an affordable price anywhere else. WebXion Virtual Receptionist (WVR) gives you confidence that none of your calls will ever get missed.
  5. 5. Virtual Receptionist Service - Features www.WebXion.com Continue on next page…. Features Xion Plan Yion Plan Zion Plan Welcome Message – FREE RECORDING Web-Based Call Log Panel Single Level IVR Extn : 0 to 9 Voice Mailbox SMS Alerts Call Recording Call Forwarding (Mobile or Direct Landline) Set Alt. Number during Working & NoN-Working Hours Blacklist caller number ( If getting unwanted calls )
  6. 6. Virtual Receptionist Service - Features www.WebXion.com Features Xion Plan Yion Plan Zion Plan Caller Location Based Routing Custom On-hold Music Custom CRM Integration * Multi-Level Sub-Extn / Multi-Level IVR Sticky Agent • Our Toll Free Service with IVR inbuilt is available in INDIA along with 65+ countries ! (Optional) • Now get JUST DIAL Service integration with our IVR Service (Optional) • We offer integration of our services with leading CRMs like - SalesForce / Zoho CRM / FreshDesk / Kayako and many more… (Optional) • Don’t want to change your Board Phone Number / Business Number – Talk to our Sales Expert we have solution available for you !
  7. 7. Virtual Receptionist Service - Features www.WebXion.com 1) Get Welcome Message Recorded by Voice Artist (Male / Female voice) [ABSOLUTELY FREE] 2) Web-based Call Log panel with Excel Call-log Download option available 3) No Hardware or hidden charges or Activation Fees or Security Deposit ! 4) Unlimited Voice Mailbox [ABSOLUTELY FREE] 5) Voice Call Recording upto 90 days [ABSOLUTELY FREE] 6) Auto-Reply SMS Msg to Caller like : “Thank You for Calling ABC Pvt Ltd. To know more visit www.abcindia.com ” with your Sender ID. Eg : HDFCBK, JUSTDL, DISHTV (Optional) 7) Now set alt. number to receive calls during working & non-working hours or during weekends too ! 8) We offer integration of our service with all leading CRM’s Applications & In-house Application in advance plans (Optional) 9) Provide integration with JUST DIAL account with auto-call routing to your IVR Number (Optional) 10)100% TRAI Compliant with World Class Support and 99.99% Guaranteed uptime For Live Demo of IVR Service Contact Sales Team !
  8. 8. Virtual Receptionist Service - Plan www.WebXion.com Plan No. of Channels Custom SMS Sender ID 6 monthly Yearly Xion Plan (For Single-Level IVR) 1 Yes For pricing details, fill details in Request A Quote from in Contact Us Page ! Click here :: www.webxion.com/contactus.php Yion Plan (For Multi-Level IVR) 3 Yes Zion Plan (For Custom IVR Solutions) 10 Yes Zion Super Plan (For Call Center) 15 Yes 3 Channel = 3 parallel calls will be received by your team at same time on 3 different numbers.
  9. 9. IVR Number – Panel ScreenShot www.WebXion.com
  10. 10. Virtual Receptionist Service - Policy www.WebXion.com Terms & Conditions: 1. Service Tax (12.36%) additional 2. All our services are Pre-Paid service 3. Cloud IVR/Virtual Receptionist Service is 100% compliant to TRAI rules. 1. FREE TALK TIME with each Plan: 1. Xion Plan : 12,000 Mins / Year 2. Yion Plan : 36,000 Mins / Year 3. Zion Plan : 50,000 Mins / Year 2. Post Free Mins additional talk time @ 40 paisa / 30 seconds 3. 1 coin deducted per 30 seconds Note:
  11. 11. Contact Us – 24x7 Sales Team : sales@webxion.com Billing Team : billing@webxion.com Support Team : support@webxion.com Live Chat : SKYPE ID : WEBXION www.linkedin.com/in/webxion www.twitter.com/webxion www.facebook.com/web.xion For Latest Updates Join Us
  12. 12. WebXion Technologies LLP - Office Leading Business Solutions Service Provider Company ! Global Office – Milwaukee, USA www.linkedin.com/in/webxion www.twitter.com/webxion www.facebook.com/web.xion For Latest Updates Join Us Global Office ( USA ) 11414 W. Park Place, Suite 202, Wisconsin, Milwaukee - 53224. US/CA Toll Free : 1-888-213-5474 ___________________________________________ Head Office ( INDIA ) 204, Aryaa Prism Complex, Chakan, Pune, Maharashtra - 410501. Office : +91 86572-15533
  13. 13. THANK YOU! Please visit our website: www.webxion.com