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SELF SERVICE BI FOR THE MANY – THE IKEA RETAIL PERFORMANCE DASHBOARD - Big Data Expo 2019

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This presentation from Inter IKEA will showcase the IKEA Retail Performance Dashboard, and the steps taken to enable a self-service BI environment for all 200.000 IKEA co-workers.
Louis and Vincent will share their experience with enabling a self-service BI environment for a large global user group.

Published in: Data & Analytics
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SELF SERVICE BI FOR THE MANY – THE IKEA RETAIL PERFORMANCE DASHBOARD - Big Data Expo 2019

  1. 1. ©InterIKEASystemsB.V.2017 1 This is IKEA This is IKEA ©InterIKEASystemsB.V.2017 1 This is IKEA
  2. 2. ©InterIKEASystemsB.V.2017 2 This is IKEA ©InterIKEASystemsB.V.2017 2 This is IKEA
  3. 3. ©InterIKEASystemsB.V.2017 3 This is IKEA Our vision ©InterIKEASystemsB.V.2017 3 This is IKEA To create a better everyday life for the many people
  4. 4. ©InterIKEASystemsB.V.2017 4 This is IKEA ©InterIKEASystemsB.V.2017 4 This is IKEA To offer a wide range of well- designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them Our business idea
  5. 5. Shared passions: The key to success IKEA retail sales: 39.8billion Euros Including sales of services to customers, excluding sales taxes. ©InterIKEASystemsB.V.2018
  6. 6. Exploring new ways to shop IKEA store visits 957 million IKEA web visits 2.5 billion highlights.IKEA.com ©InterIKEASystemsB.V.2018
  7. 7. Doers often wear yellow and blue IKEA co-workers: 208,000 ©InterIKEASystemsB.V.2018
  8. 8. ©InterIKEASystemsB.V.2017 8 This is IKEA
  9. 9. ©InterIKEASystemsB.V.2017 9 This is IKEA ©InterIKEASystemsB.V.2017 Reporting & Analytics Platform
  10. 10. Available for all IKEA co- workers highlights.IKEA.com ©InterIKEASystemsB.V.2018
  11. 11. A single point of entry for IKEA performance information ©InterIKEASystemsB.V.2018
  12. 12. The platform Purpose Provide an easy solution for business performance follow up & benchmark, available to the total IKEA - Cloud-based, scalable infrastructure - Single Sign-On for every IKEA co-worker - Mobile access - All IKEA trademark users have access (176’000) Qlik Sense licenses. - Self-Service BI
  13. 13. ©InterIKEASystemsB.V.2017 Retail Performance Dashboard
  14. 14. RPD front- end, some design principles Use symmetry, group objects together. Use colours consistently to reinforce clear visualization. Graphs & KPI’s are clearly explained in the Dashboard, what do I see ? Use the Native product & only supported extensions where needed. Use DAR approach as user journey, Dashboard high level Analysis focus area Record & details

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