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Mark Wyner, "A New Dawn of the Human Experience"

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Mark Wyner, "A New Dawn of the Human Experience"

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In what is being called the “third era of computing,” cognitive computing is revolutionizing the relationship between humans and computers. Internet of Things is only the beginning. Artificial Intelligence is finally sprouting out of science fiction and blossoming into palpable technology. Cognitive systems are able to learn independently, build upon pre-programmed knowledge, understand natural language, and interact with human beings with reasoning and logic.

In this session Mark will explore how, through the anthropomorphizing of machines, we are creating an environment of fabricated empathy that will change the human experience, and how we are asking machines to make ethical decisions that they’re grossly unprepared to do. He will also discuss why Artificial Intelligence won’t create an apocalypse of robots who take over the world. Maybe.

Mark's keynote was given at WebVisions Portland on Fri., May 20, 2016.

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Mark has been working as a creative professional and technologist for nearly twenty years, partnering with Fortune 100/500 companies and non-profits to craft meaningful experiences for digital UIs and ecosystems in new technologies. He shares his thoughts as an international speaker and writer.

In what is being called the “third era of computing,” cognitive computing is revolutionizing the relationship between humans and computers. Internet of Things is only the beginning. Artificial Intelligence is finally sprouting out of science fiction and blossoming into palpable technology. Cognitive systems are able to learn independently, build upon pre-programmed knowledge, understand natural language, and interact with human beings with reasoning and logic.

In this session Mark will explore how, through the anthropomorphizing of machines, we are creating an environment of fabricated empathy that will change the human experience, and how we are asking machines to make ethical decisions that they’re grossly unprepared to do. He will also discuss why Artificial Intelligence won’t create an apocalypse of robots who take over the world. Maybe.

Mark's keynote was given at WebVisions Portland on Fri., May 20, 2016.

. . . . . . . . . . . . . . . . . . . .

Mark has been working as a creative professional and technologist for nearly twenty years, partnering with Fortune 100/500 companies and non-profits to craft meaningful experiences for digital UIs and ecosystems in new technologies. He shares his thoughts as an international speaker and writer.

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Mark Wyner, "A New Dawn of the Human Experience"

  1. 1. Mark Wyner, Webvisions Portland, 2016 A NEW DAWN OF THE Artificial Sentience and Fabricated Empathy in Cognitive Computing HUMAN EXPERIENCE
  2. 2. Mark Wyner, Webvisions Portland, 2016 Artificial Intelligence is All Around Us
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  10. 10. “ Mark Wyner, Webvisions Portland, 2016 The global robot population is expected to double to four million by 2020. Harvard Business Review
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  12. 12. Mark Wyner, Webvisions Portland, 2016 Artificial Intelligence is an Emulation of Our Humanity
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  22. 22. “ Mark Wyner, Webvisions Portland, 2016 Technological Singularity occurs when machines are capable of recursive self- improvement and building other machines more advanced than themselves, yielding an intelligence surpassing all current human control or understanding. I.J. Good, Mathematician/Cryptologist
  23. 23. Mark Wyner, Webvisions Portland, 2016
  24. 24. “ Mark Wyner, Webvisions Portland, 2016 …even though these are very useful tools based on well-known mathematical methods, we actually understand surprisingly little of why certain models work and others don’t. Alexander Mordvintsev, Google Software Engineer
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  26. 26. Mark Wyner, Webvisions Portland, 2016 The Promise of Artificial Intelligence
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  34. 34. Mark Wyner, Webvisions Portland, 2016 The Emotional Connection
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  38. 38. “ Mark Wyner, Webvisions Portland, 2016 These robots will disappoint us if we are looking for human connection. Do we want to make them in such a way that we’re gonna love them? Because they will be pretending to love us. Sherry Turkle, Cultural Analyst
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  40. 40. Mark Wyner, Webvisions Portland, 2016 Built-in intelligence providing psychological, physiological, and social effects through physical interaction with humans
  41. 41. Mark Wyner, Webvisions Portland, 2016
  42. 42. Mark Wyner, Webvisions Portland, 2016 Friendly, helpful, and intelligent. He can sense and respond, and learns as you engage with him.
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  45. 45. Mark Wyner, Webvisions Portland, 2016 Cleaner floors, every day, all at the push of a button
  46. 46. “ Mark Wyner, Webvisions Portland, 2016 Mine, I feel they are different. Each one has different behavior. My Discovery—he’s more crazy. He runs into things and sometimes goes into different places he should not be going to. And the Scheduler—he’s more refined. He knows what he’s doing. Research Participant Discussing His Roombas
  47. 47. “ Mark Wyner, Webvisions Portland, 2016 We did a non-warranty exchange and it was emotional. We had some real reservation knowing that we are going to send this one back to the company and we are going to get a different one back. Research Participant Discussing Her Roomba
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  55. 55. “ Mark Wyner, Webvisions Portland, 2016 There’s excitement from the tech press, but we’re also starting to see some negative threads about its being terrifying. Courtney Hohne, Spokesperson for Google X
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  57. 57. “ Mark Wyner, Webvisions Portland, 2016 A phenomenon whereby a computer- generated figure or humanoid robot bearing a near-identical resemblance to a human being, arouses a sense of unease or revulsion in the person viewing it. Masahiro Mori, 1970, “The Uncanny Valley”
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  63. 63. Mark Wyner, Webvisions Portland, 2016 Trust, and the Irony of Governed Autonomy
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  68. 68. “ Mark Wyner, Webvisions Portland, 2016 Every few days, Digit checks your spending habits and removes a few dollars from your checking account if you can afford it. Digit Product Description
  69. 69. Mark Wyner, Webvisions Portland, 2016
  70. 70. Mark Wyner, Webvisions Portland, 2016 In a mock building fire, test subjects followed instructions from an “Emergency Guide Robot” even after the machine had proven itself unreliable.
  71. 71. “ Mark Wyner, Webvisions Portland, 2016 We wanted to ask the question about whether people would be willing to trust these rescue robots. A more important question now might be to ask how to prevent them from trusting these robots too much. Alan Wagner, Georgia Tech Research Engineer
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  77. 77. Mark Wyner, Webvisions Portland, 2016 Ethics and Laws for Autonomous Machines
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  89. 89. Mark Wyner, Webvisions Portland, 2016 Looking in the Mirror – The Evolution of Our Humanity
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  102. 102. Mark Wyner, Webvisions Portland, 2016 Will Robots Take Over the World?
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  105. 105. “ Mark Wyner, Webvisions Portland, 2016 The cutting edge of programming isn’t super-smart programmers writing bots. It’s super-smart programmers writing bots that teach themselves how to do things the programmer could never teach them to do. C.G.P. Grey
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  116. 116. “ Mark Wyner, Webvisions Portland, 2016 The civilized man has built a coach, but has lost the use of his feet. He has got a fine Geneva watch, but he has lost the skill to tell the time by the sun. Ralph Waldo Emerson
  117. 117. Mark Wyner, Webvisions Portland, 2016 Creativity, Artistic Expression, and Engineering
  118. 118. “ Mark Wyner, Webvisions Portland, 2016 When I in dreams behold thy fairest shade, whose shade in dreams doth wake the sleeping morn, the daytime shadow of my love betray’d, lends hideous night to dreaming’s faded form. Poetry App, by MIT PhD Student J. Nathan Matias
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  122. 122. Mark Wyner, Webvisions Portland, 2016 No, Really, Will Robots Take Over the World?
  123. 123. Mark Wyner, Webvisions Portland, 2016
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  127. 127. Mark Wyner, Webvisions Portland, 2016 And Good Luck Out There THANK YOU
  128. 128. Mark Wyner, Webvisions Portland, 2016 Credits • Wooden robot image: Karolina Grabowska • Cognitive patents infographic: IBM • Empathy image: adapted from Buffer • Android Dick video capture: PBS • Telanoid R1 humanoid photo: Osaka University • Emergency Guide Robot image: Georgia Tech Research Institute • Nao video capture: Human Robot Interaction Laboratory, Tufts University • Robot cook image: Michael Bahlo • Tesla pedestrian detection image: Jalopnik • Robot ethics experiment image: Alan Winfield • Ethics brain image: Psychlite • Robot communication video: The Hunt for AI, BBC • Robot icon: Creative Stall • Human-emulation illustration: Emulate, Inc. • Mind gaps illustration: Ashley Mackenzie • Robot factory worker: Reuters/Issei Kato • A.I. illustration: Jason Salavon’s computer • All other images are stock, media resources, screenshots, or licensed under Creative Commons

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