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  1. 1. Welcome to KTS We Make IT Work Our mission is to provide Knowledgeable Technology Solutions (KTS) at the highest quality possible. It is our goal to increase customer satisfaction by assuring that a job is finished correctly and with accountability. TeamKTS consultants believe in traditional business values and quality personable service at a fraction of the cost.
  2. 2. What is a Consultant? Someone you can ask for advice … Someone you can ask for information … Someone who can talk something over with you… Someone who can professionally do the work!
  3. 3. What We Do <ul><li>We focus on how we can save our clients money everyday. </li></ul><ul><li>We listen to your needs and your problems. </li></ul><ul><li>We look at your situation , and develop practical solutions . </li></ul><ul><li>Whether high-tech or low-tech, the common factor among all our solutions is a definite measurable return on our clients’ investment. </li></ul>
  4. 4. What We Do <ul><li>We provide the technology and support so you can focus on what you do best….. </li></ul>KEEPING YOUR CUSTOMERS HAPPY !
  5. 5. What We Do <ul><li>We view our Service and Support , </li></ul><ul><li>as our most important asset! </li></ul>which has been proven by supporting other Fortune 500 contract service providers
  6. 6. Our Basic Services Corporate and home user IT support and help desk Support Diagnostics, installation, printers, scanners, etc. Hardware Virus, Spy/Adware removal. Internet network privacy. Security Software installation, configuration, and user training Software
  7. 7. Wired and Wireless Networking <ul><ul><li>Today's business environment depends on continuous access to internal and external networks. </li></ul></ul><ul><ul><li>KTS completes planning and implementation of wired and wireless networks, helping the clients plan and build them to be trustworthy and secure . </li></ul></ul>
  8. 8. Internet & Network Security We are network administrators . Ninety percent of what we do involves resolving issues on a network or PC. Reliable technology is crucial to the success of your business and ours. Our firewall, anti-virus and spam protection know-how will safeguard your network.
  9. 9. Onsite or Remote Tech Support / Help Desk Our team of trained technicians have the skills you need to keep your network and computer up and running. We respond quickly to your needs to keep things running smoothly and we plan ahead to help prevent further issues from developing. Our remote services allow us to monitor and access systems for quick repairs.
  10. 10. Web Hosting We offer highly competitive costs, and we take the needed steps to ensure that your web presence is known. Web Hosting from just $3.99/month! Dollar-for-dollar, feature-for-feature, you'll find the Web's best hosting plans right here. But our plans aren't cheap - they're affordable . Add these Web Business Essentials! Plus, all of our state-of-the-art hosting plans come complete with FREE 24/7 technical support. Traffic Blazer 2.0! - Drive traffic to your Web site and turn visitors into customers! Just $19.99/yr! (per url)   Secure SSL Certificates - Deter theft, fraud; secure your site!  Only $27.95/yr   Traffic Facts - Capture vital Web site data.  Only $2.99/mo!   Express Email Marketing® - Manage customers, members and prospects! Just $9.95/yr!  
  11. 11. Internet Based Support System KTS now works with a web based ticket / support system. This system ensures each IT support need is prioritized , addressed and completed in a timely manner . This allows you to see the status of your tickets and what is actually happening to them: cost, tech notes and the current status. This is just another way KTS is focusing on what your needs are to improve service levels, increase quality and cut costs.
  12. 12. Web Design Our web design team will construct your webpage to your design , whether it’s HTML, XHTML, CSS or Flash. Custom logo design and animations round out your webpage needs. We create professional layouts with tailored graphics.
  13. 13. Some of Our Customers <ul><li>Here are a few of our clients: </li></ul>
  14. 14. Customer Satisfaction Mindy Ramage, residential customer: &quot; Quick , efficient and thorough .&quot; Dr. Joseph Pope: &quot; Dependable service whenever needed.&quot; Timm Gillick, owner of Circus-13 Productions: &quot;Someone who listens to my needs. Fast , friendly service with a smile.&quot; Here’s what some of our customers have said about us:
  15. 15. John Spohn, owner of John Spohn Retirement Planners: &quot; Quality work while explaining things in laymen terms.&quot; Levi Martin, business manager at Inventive Incentives: &quot; Responsive , bottom line people competent at what they do.&quot; Cassi Sievert, franchise owner of Shape Express: &quot; Fast solution to problems and viruses I knew nothing about.&quot; Customer Satisfaction
  16. 16. Dave Gremninger, owner of Autoglass Express: “KTS has always exceeded our expectations.&quot; Mary Cox, franchise owner of Watkins: &quot;I know when I need something KTS will direct me to the right answer .&quot; Eric White, President of Integrity Mortgage Services: &quot;I know that when it comes to cost, KTS is aware of my needs.“ John Nettles of Kelsch Insurance: “We have been pleased with KTS’s service and their friendly , knowledgeable staff. KTS has saved our agency valuable time and resources by providing affordable, reliable computer support with fast on-site response.” Customer Satisfaction
  17. 17. Dr. Blair Hunt of Midwest Multicare: &quot;KTS takes care of my problems and lets me know what's going on.&quot; Cindy Sheridan of Benningfield and Associates: “Our office had recently lost our computer support technician and before I even started looking for a new support technician, I received a call from Roger Lasswell at KTS. He was calling to let us know about their services and some of the other clients that they have done business with. I was familiar with some of their clients so I took a chance with KTS. I appreciate their excellent service and the follow-up they provide. Their service is outstanding . I would and have recommended them to other businesses.” Customer Satisfaction
  18. 18. Associations
  19. 19. Contact Us <ul><li>Call us toll free : </li></ul><ul><ul><li>(877) 868-1783 </li></ul></ul><ul><li>Visit us on the Web: </li></ul><ul><ul><li>http://www. </li></ul></ul> <ul><li>Or visit our offices: </li></ul><ul><ul><li>7625 N. University, Suite B1, Peoria, IL 61614 </li></ul></ul>