To start reselling web hosting and domain registrations visit:                              http://www.snapbill.com




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To start reselling web hosting and domain registrations visit:                        http://www.snapbill.com




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To start reselling web hosting and domain registrations visit:                        http://www.snapbill.com




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To start reselling web hosting and domain registrations visit:                         http://www.snapbill.com




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To start reselling web hosting and domain registrations visit:                        http://www.snapbill.com




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To start reselling web hosting and domain registrations visit:                        http://www.snapbill.com




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To start reselling web hosting and domain registrations visit:

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To start reselling web hosting and domain registrations visit:

  1. 1. To start reselling web hosting and domain registrations visit: http://www.snapbill.com Reseller Hosting QuickStart Guide This guide will provide you with everything you need to know to start reselling Lusion's web hosting and domain registration services. Please read through it thoroughly before you start. Table of Contents Setup 1. Setting up your Lusion Web Hosting services from within SnapBill (2) 2. Setting Domain Registration pricing (2) 3. Using the Shared Web Hosting package creator (3) Clients 4. Adding a Client (3) 5. Adding a Domain Registration service (4) 6. Adding a Shared Web Hosting and Domain Registration service (5) 7. Adding a Shared Web Hosting Addon to a client (6) 8. NB: Removing an Invoice, Service or Client (6) Billing 9. Generate Invoices for your clients and sending them via email (7) 10. Process Payments for your clients (7) Extras 1 Linking to and using your automated sign up form 1. (8) 12. Setting up your control panel (cPanel) and webmail login forms (8) 13. The Billing Management Centre for payments and orders (8) 14. Setting up your email so Lusion can handle hosting related support (9) Conclusion 15. The purpose of the Lusion Web Hosting service (9) 16. Thank you for choosing Lusion! ( 10 ) Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 1
  2. 2. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 1. Setting up your Lusion Web Hosting account from within SnapBill It is assumed you have completed your SnapBill Setup Wizard and you are now ready to begin setting up your Lusion Web Hosting service in order to resell web hosting and domain name registration services to your clients. This process will take approximately 5 to 10 minutes. Stop: If you have not yet completed your SnapBill Setup Wizard and you are unsure how to do this then please read our SnapBill QuickStart Guide first. To get started, head over to the Setup → Services → Lusion Web Hosting section in SnapBill. You need to enable the Lusion Web Hosting service on this page. 2. Setting Domain Registration pricing You should firstly set your domain registration pricing. Click the Domain Registration link in the left navigation menu. You can alter the pricing for each type of domain from within the Modify Pricing table on the right. The Annual Cost is what a domain will cost you. The Annual Fee is what you would wish to charge your client. The difference will be your profit. Lusion does not charge a Setup Fee and thus the Setup Cost for domain registrations is nil. You may however choose to charge a once-off domain Setup Fee to your clients. Important Notice: Minimum Registration Period Please note that some domain names only have a 24 Month Cost as the minimum period they may be registered for is 2 years. These domains require that you set a 24 Month Fee. Once your have completed setting up your domain name pricing remember to click the Save Changes button. Your pricing is now set and will be shown on invoices containing the specific domain registration requested. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 2
  3. 3. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 3. Using the Shared Web Hosting package creator After setting your Domain Registration pricing your may proceed to create your own custom Shared Web Hosting packages and set their respective pricing. Click the Shared Web Hosting link in the left navigation menu. You will see a table on the right showing the Current Packages which have already been created (there should be none if you just registered). You may now click the Add New Package button. You will be presented with our Package Editor. You can use this easy editor to setup your own web hosting packages by moving the sliders to set the desired package values. The Package Editor will show you in real-time what the package will cost you. You may then set your own pricing and instantly see what profit you will be making. Remember to hit the “Create” button when you are done setting up your package. Repeat as necessary for every package you wish to create. You may at any time Edit or Remove the packages that you have created. 4. Adding a Client Now that you have completed the package and pricing setup you may begin adding the desired services to your clients account. Add a client by clicking on Clients → Add Client. Be sure to complete all your Client Details. Click the Add Client button. After adding your client, head over to their profile and be sure to complete their Public Details (these are required in order to process a domain registration and will be shown on the relevant Whois database). Important Notice: Complete Public Details Make sure you have also completed all your Public Details under Setup → Settings before proceeding. Your details are also used on domain name requests as we register domains for you and your client on your behalf. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 3
  4. 4. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 5. Adding a Domain Registration(s) service You are now ready to add the Domain Registration service to your client. Click the Add Service link in the left navigation menu. Choose the Domain Registration service from the dropdown. Enter the domain name e.g. yourdomain.com and choose the Registration Action needed. After you have completed the configuration of the new service click the Add Service button. SnapBill now knows you want this domain name registered for your client via the Lusion API. You now need to proceed to Billing → Generate Invoices. SnapBill will generate the invoice for this domain registration and automatically send it out to your client. Important Notice: Processing the Domain Registration(s) If your client does not have a credit card listed on their SnapBill account then you will need to process their payment or mark their invoice as paid before the web hosting account will be setup and/or domain registered. You can do this in one of two ways: 1. Navigate to your client in SnapBill. Look for the Invoices table. Click the invoice number and select Mark as Paid from the left navigation menu. 2. Head over to Billing → Process Payments and select your client(s) using the Client Picker. Enter the amount received from your client(s). This will automatically be processed to their account and applied to outstanding invoices. They will be sent a notice that you have received payment as well as a statement of account. The amount left over, if any, will be added to their account as credit. You can always at a later stage add a Shared Web Hosting account to this client. In the event that the Shared Web Hosting account you wish to add uses the same domain name as one that has already been added as a Domain Registration service you should deselect the Register domain name checkbox when adding the service or the account creation may fail. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 4
  5. 5. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 6. Adding a Shared Web Hosting and Domain Registration service Click the Add Service link in the menu to your left. Choose the Shared Web Hosting service from the dropdown. Enter the domain name e.g. yourdomain.com, Username and choose the web hosting Package as well as set the desired billing Term. Reminder: Register Domain? Choose whether the domain name will need to be registered. If this option is chosen then a Domain Registration service is automatically added to the account and will be billed for on the invoice. There would be no need to add this domain separately. After you have completed the configuration of the new service click the Add Service button. SnapBill now knows you want this web hosting account created and domain registered for your client via the Lusion API. You now need to proceed to Billing → Generate Invoices. SnapBill will generate the invoice for this web hosting account with domain registration and automatically send it out to your client. Important Notice: Processing the Instruction If your client does not have a credit card listed on their SnapBill account then you will need to process their payment or mark their invoice as paid before the web hosting account will be setup and/or the domain registered. Reminder: Hosting Account Details and Welcome Email Because this service includes a web hosting account your client will automatically be sent a welcome email branded to your business containing their control panel (cPanel) username and password. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 5
  6. 6. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 7. Adding a Shared Web Hosting Addon Click the Add Service link in the left navigation menu. Choose the Shared Web Hosting Addon service from the dropdown. Choose the account to add the service to e.g. yourdomain.com. Select the addon Package required as well as set the desired billing Term. After you have completed the configuration of the new service click the Add Service button. SnapBill now knows you want to add this web hosting addon to your clients account via the Lusion API. You now need to proceed to Billing → Generate Invoices. SnapBill will generate the invoice for this web hosting addon and automatically send it out to your client. Once the invoice is marked as paid the web hosting addon will be applied to your clients account. 8. NB: Removing an Invoice, Service or Client It is important to note that you may at any time remove an Invoice (by cancellation), Service or Client from the SnapBill system, but the removal of any of the above may result in the reseller fee still being charged for your account. This is because Lusion may have already rendered a service to your client and if you do not wish to hold your client accountable for the related fee then you will in turn need to accept accountability. To remove an invoice from a clients account: Proceed to the clients profile, look for the desired invoice within the Invoices table. Click the invoice number and select the Cancel Invoice option in the left navigation menu. To remove a service from a clients account: Proceed to the clients profile, look for the service either within the Domain Registration, Shared Web Hosting or Shared Web Hosting Addon tables. Click on the service link and select the Remove Service link from the left navigation menu. To remove a client and all associated invoices and services: Proceed to the clients profile, click the Advanced Tools → Remove Client link in the left navigation menu. A confirmation screen will inform you of the actions that will be taken if you proceed with the removal. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 6
  7. 7. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 9. Generate Invoices for your client and send them via email After adding any Service or Recurring Charge to your clients account you may have to visit the Billing → Generate Invoices link in order to have the invoice created and sent out. If you do not click Generate Invoices it will happen automatically at the start of every new day. Only recurring charges set to be billed on the day you click Generate Invoices will have invoices created for. Charges for other dates will only result in an invoice being generated once that day occurs. 10. Process Payments for your clients When your client has been billed and has subsequently made payment to you, you will need to login to SnapBill and process their payment before any of their Lusion services will be activated. Go to Billing → Process Payments and use the Client Picker to select the client(s) for which you wish to process a payment(s). Enter the amount received via Cash, EFT or external payment gateway (not via SnapBill payment gateway – see below) and click the Process Payments button. Reminder: Credit Cards and Debit Orders via SnapBill as Payment Gateway If your client is paying via Credit Card or Debit Order and making use of SnapBill as payment gateway then there is no need to process the payment for your client as it will be done automatically. Your client will now receive notice that their payment has been received. This payment will be applied to any outstanding invoices and the amount left over, if any, will be added to your clients account as credit. A statement of account will now also be sent to your client indicating which invoices have been marked as paid as well as which invoices are still outstanding. You will now also receive your invoice from SnapBill for the amount due to Lusion. Any services which were pending activation will be activated once you have processed payment for your client for the outstanding amount of the invoices attached to the service. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 7
  8. 8. To start reselling web hosting and domain registrations visit: http://www.snapbill.com Important Notice: Mark Invoice as Paid You may alternatively mark an invoice as paid. This has the same effect as processing a payment. This can be done by clicking the invoice number in the Invoices table under your clients profile and then clicking the link in the left navigation menu which states Mark as Paid. 11. Linking to your automated sign up form SnapBill resellers receive an automatically generated sign up form which may be used to allow their prospective clients to sign up and pay for Lusion services as well as their own custom services added to SnapBill under Setup → Services. The sign up form is located at: http://username.snapbill.com/signup (username refers to your SnapBill username) 12. Setting up your control panel (cPanel) and webmail login forms Lusion provides basic login form templates which you may integrate into your website to allow your clients the ability to login to their control panel (cPanel) or to access their webmail online. You can obtain your login form template code (HTML) under: Setup → Services → Lusion Web Hosting → Shared Web Hosting → Login Forms 13. The Billing Management Centre for payments and orders SnapBill resellers also receive a Billing Management Centre which is automatically setup upon creation of their account. The Billing Management Centre may be used by your clients to track their full billing history. The Billing Management Centre is located at: http://username.snapbill.com/ (username refers to your SnapBill username) Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 8
  9. 9. To start reselling web hosting and domain registrations visit: http://www.snapbill.com Clients may view the services they have signed up for or order additional services via the integrated sign up/order form. The Billing Management Centre may also be used by clients to set payment methods and add Credit Cards or Debit Orders to their billing account. 14. Setting up your email so we can handle hosting support Lusion offers Premium SnapBill account holders the ability to forward their hosting support email address (e.g. support@yourdomain.com) to username@snapbill.com (username refers to your SnapBill username). Lusion will then in return handle any hosting related support query as your business. Your client will never need to know that they are dealing with Lusion. 15. The purpose of the Lusion Web Hosting service In conclusion, it is important to note the purpose of the Lusion Web Hosting service integrated with SnapBill is to automate the registration of domain names, setting up of web hosting accounts, sending out of account suspension and termination notices as well as managing all your billing and payment needs. You would never again need to manually register a domain name or configure a web hosting account. Lusion will take care of everything for you. SnapBill allows you to brand all correspondence generated by it to that of your own business. The Lusion Web Hosting service will add an instantly available set of professional web hosting and domain registration services to your business. The ability to have all hosting related support queries also handled by Lusion makes our reseller hosting system the most advanced reseller hosting solution out there and a viable way to earn a quality passive income while at the same time expanding your business service offerings and adding value for your clients. Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 9
  10. 10. To start reselling web hosting and domain registrations visit: http://www.snapbill.com 16. Thank you for choosing Lusion! We hope that you have found this quickstart guide useful in getting started with provisioning Lusion services transparently to your clients. If you have any questions or queries, please contact the SnapBill support team at support@snapbill.com. Alternatively you may contact Lusion directly by emailing support@lusion.co.za or via telephone on 012 348 9897 (9am-5pm, Mon-Fri). Copyright © 2010 – SnapBill a Lusion Technologies company http://www.snapbill.com Page: 10

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