NSMS Taking the stress out of IT


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  • Hello everyone I’m David Janes and as a Sys Admin with NSMS I have about 10 minutes to introduce… NSMS [Some of you may be aware of us some no Show of hands?]
  • Please interrupt to ask questions if you want me to expand on any point Who we are in terms of people and location What we are in terms of services Look at a case study which demonstrates some of our services Answer questions
  • We aren’t consultants. University pays us – we are university staff, just like you Cost recovery to. Any profit underwrites OUCS
  • Brief again Note that we cover Windows, Linux and Netware and then further services with our 6 Sys Admin We offer dedicated team members to each of clients so you have a known point of contact
  • Note Riaz Knowledgeable in terms of purchasing – able to get good deals and will work closely with clients
  • Dedicated team member for purchasing and also 2 per client Also Exchange based Calendaring Service Samba based file shares IT costings to meet FEC requirements MAC support (troubleshooting and management) Domain Upgrades
  • Centralised purchasing – we Sophos v6 server (soon v7) Firewalls - Netscreen 25’s Many of our services running as VM’s offering the advantages associated with Virtualisation (fast build, backup restore, snapshot) HA = High Availability. Each host knows what the other hosts are running, in the event of total host failure the other hosts will automatically bring up that hosts VMs Dynamic Resource Sheduler. VMotion VMs between hosts dependant on load and user defined rules. One VM gets loaded and it'll migrate other VMs to other hosts to balance the CPU/Memory usage between all hosts in the cluster automatically. VMotion = the ability to migrate a live virtual machine between hosts with no loss of connectivity/service.
  • Discuss how the whole domain was moved from NT to 2003/XP Ongoing over last 4 years
  • Including plugging in network cables
  • NSMS Taking the stress out of IT

    1. 1. NSMS Taking the stress out of IT David Janes – NSMS SysAdmin Networked Systems Management Service
    2. 2. Introduction <ul><li>Who Are NSMS? </li></ul><ul><li>The Services We Offer </li></ul><ul><li>Case Study </li></ul><ul><li>Questions </li></ul>NSMS
    3. 3. Who Are NSMS? NSMS NSMS are part of OUCS and we are based at OUCS. NSMS has 11 staff. Our small size means we are fast & flexible & responsive. We provide IT services to University Departments, associate departments and Colleges and our services are tailored to meet their needs. Our time is charged either hourly and through annual support contract options. We work to recover costs. We discuss our customers requirements in complete confidence. We work with both long term planning and short term needs.
    4. 4. Who Are NSMS? NSMS Nick Barber Netware, ARCServe Backup, Windows servers and workstations Jon Hutchings VMWare services, Linux servers, Web servers, Netware servers, Macs David Janes Windows Servers and workstations, Sophos Enterprise Manager, Exchange Server, Web Servers, SQL Server, Web servers, Firewalls Peter Miklitz Windows Servers and workstations, Sophos Antivirus, Exchange Server, SQL and Oracle databases, Web servers, WSUS servers Alex Mittell VMWare services, Windows Servers and workstations, Sophos Antivirus, Exchange Server, Web Servers, Firewalls
    5. 5. Who Are NSMS? NSMS Adrian Parks Windows Servers and workstations, Linux, Security, Forensics, Firewalls Riaz Khimji Windows Servers and workstations, ArcServe Backup Aaron Wilson Systems developer and Linux web manager Zahra Tekin Purchasing and finance administrator James Partridge Foremost University MAC expert, antivirus support Wylie Horn Team manager
    6. 6. What Services Do We Offer? <ul><li>Centralised Purchasing </li></ul><ul><ul><li>For software and hardware </li></ul></ul><ul><li>Workstation Setup and Management </li></ul><ul><li>File & Print Servers </li></ul><ul><ul><li>Installed, configured & monitored </li></ul></ul><ul><li>Shared Calendaring and Contacts System </li></ul><ul><ul><li>Based on Exchange Server 2003 </li></ul></ul><ul><ul><li>Remote PDA sync’ etc </li></ul></ul><ul><li>Web Site Hosting </li></ul><ul><ul><li>Windows and Linux servers </li></ul></ul><ul><ul><li>CGI: – Perl, PHP, SSI, FrontPage, MySQL, ColdFusion, phpMyAdmin, BBS’s etc </li></ul></ul>NSMS
    7. 7. What Services Do We Offer? <ul><li>Centralised / Automated Antivirus Services </li></ul><ul><li>Holiday Cover for IT officers </li></ul><ul><li>Security : audits and configuration, licenses and assets for servers and workstations </li></ul><ul><li>Firewalls : </li></ul><ul><ul><li>Purchased, installed, configured and maintained </li></ul></ul><ul><li>Test servers & web space </li></ul><ul><li>Many of our services run in a Virtual Environment on VMWare: </li></ul><ul><ul><li>Servers for rent monthly or annual) </li></ul></ul><ul><ul><li>Great for short term test servers </li></ul></ul><ul><ul><li>Servers brought online FAST </li></ul></ul><ul><ul><li>Main server hosting </li></ul></ul><ul><li>Phone support </li></ul>NSMS
    8. 8. Case Study <ul><li>Oxford Centre for Islamic Studies (OXCIS) </li></ul><ul><ul><li>4 servers, 37 workstations, 7 network printers </li></ul></ul><ul><ul><li>New servers specified & purchased installed </li></ul></ul><ul><ul><li>Upgraded domain from Windows NT to Windows 2003 </li></ul></ul><ul><ul><li>Workstations migrated smoothly from NT to XP </li></ul></ul><ul><ul><li>New network printers installed </li></ul></ul><ul><ul><li>Backup regime installed and managed (ARCServe 11) </li></ul></ul><ul><ul><li>Roaming profiles configured </li></ul></ul><ul><ul><li>Automated Sophos push to clients </li></ul></ul>NSMS
    9. 9. Summing Up <ul><li>NSMS are a part of Oxford University; a service provided and managed by OUCS. </li></ul><ul><li>We are highly skilled IT professionals who aim to understand and implement our customers’ IT needs. </li></ul><ul><li>We are flexible and accessible. </li></ul><ul><li>The services we offer are “almost” unlimited. </li></ul>NSMS
    10. 10. Any Questions? <ul><ul><li>Further details from www.oucs.ox.ac.uk/nsms </li></ul></ul><ul><ul><li>Phone: 01865 273209 </li></ul></ul>NSMS