IBM Managed Hosting - server services

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IBM Managed Hosting - server services

  1. 1. Achieving infrastructure flexibility and scalable capacity on demand with virtual servers for Windows-based applications IBM Managed Hosting - server services virtual xSeries Taking aim at today’s IT infrastructure Achieving this goal will require a Highlights challenges with virtualized computing highly scalable, flexible infrastructure For years, conducting business on the that enables companies to respond  Helps reduce IT infrastructure Web has meant a mounting invest- dynamically and cost-effectively to cost and complexity ment in server and related capacity everyday resource demands, however resources. With Web performance uneven or unpredictable they may be.  Merges IBM ^® critical to visitor retention and cus- For companies en route to becoming capability with the dynamic tomer loyalty, there was little choice on demand businesses, the answer scalability and usage-driven but to overbuild the server environ- lies in virtualization—complementing or flexibility of virtual technology ment to accommodate peak usage replacing dedicated physical resources  Helps relieve pressing IT and maintain superior availability with virtual servers to allow for concerns, allowing renewed levels. For many companies following consolidation and optimal scalability. focus on strategic business this path, the resulting information matters technology (IT) infrastructure has Virtualizing the server environment grown very costly and complex. Worse IBM virtual server services is one of  Helps simplify IT management the ways we are helping clients lower yet, it is largely underutilized, and in a through standardization, financially strained economy, the their infrastructure costs through automation and integration rising acquisition and maintenance virtualization. Virtual server services  Provides usage-based pricing costs associated with an underutilized pools a client’s server capacity flexibility infrastructure can be a real source of resources (including CPU processing economic and management frustration. power, main memory and hard disk  Includes access to a wide storage) to help simplify resource range of services from the IBM In the current business climate, with provisioning and management. Managed Hosting portfolio intense pressure to reduce IT costs, System resources are dynamically the emphasis has shifted from allocated, based on need. When a  Leverages IBM security infrastructure expansion to consolida- surge or other unplanned increase technologies to isolate and protect client environments tion. Company leaders are in demand necessitates additional determined to lower not only the resources, more processing capacity  Combines VMware server number of servers and other hardware is dispensed automatically to meet the virtualization technology with resources that make up their IT rise in demand. IBM hosting expertise and end- infrastructure, but the management to-end infrastructure solutions complexity as well.
  2. 2. IBM virtual xSeries ® enables clients running Microsoft ® Virtual infrastructure elements Windows -based applications to ® • Switches • Firewalls capitalize on these resource benefits. • Load balancers • Internet bandwidth Internet Built using powerful IBM ^ • Content caching and Enterprise X-Architecture™ technologies, virtual xSeries uses the Client 2 same high-performance, symmetric dedicated Client 1 virtual machines environment multiprocessing as dedicated xSeries servers, but with even greater resource Client 2 virtual machines optimization and cost efficiency. With Client 3 Client 3 virtual machines Client 3 dedicated a single virtual server doing the job of dedicated environment xSeries servers multiple physical servers, you can environment consolidate hardware resources for existing applications and services to Client 3 simplify resource management. IBM delivery center data center VMware ESX Server virtualization A virtual xSeries solution helps you gain the benefits of utility computing without giving up your dedicated resource environment. Moreover, it gives you the flexibility to maintain your dedicated software enables the deployment of resources at an IBM delivery center, your own data center location or both. multiple, isolated virtual servers on a Applying the cost benefits to your own • Better return on investment with single physical device. The virtual IT environment fewer expenditures earmarked for servers can efficiently share hardware Implementing virtual xSeries technol- the infrastructure and related resources and host multiple operating ogy can help you achieve your most management system instances. That means you critical IT objectives: • Improved cost control and can run multiple applications on predictability with usage-based logically separate virtual servers within • Dynamic resource allocation, with pricing to better align monthly a single physical server. It also means burstable CPU capacity to accom- spending with actual resource you can reverse the one-to-one, modate fluctuations in applications consumption application-to-server mindset that has or services demand • Accelerated time-to-market for resulted in an overabundance of • Rapid provisioning of additional new applications by leveraging servers today. With fewer servers to resources beyond the base capac- existing virtual servers, helping you deploy, you can lower your operating ity requirement, with fulfillment of avoid the acquisition delays and expenses and, more important, your CPU, memory and disk capacity procurement costs associated with total cost of ownership. as needed purchasing additional server • Optimal server utilization, hardware. enabling a single machine to handle your application and services work- load, with limited or no degradation to performance and availability levels 2
  3. 3. Implementing management efficiencies Virtual xSeries can also facilitate Mapping the service to your business enterprisewide for the greatest benefit resource consolidation and integration needs Every device added to an IT infra- across multiple business units. This Virtual xSeries (Windows Advanced structure to accommodate a new makes it easier to implement a Enterprise Server) servers are application or greater throughput standardized management toolset deployed and managed by IBM at an increases its complexity. This ad hoc across the enterprise. Multiple IBM delivery center. Applications approach to server acquisition has business units can share capacity running in the virtual server environ- resulted in a heterogeneous mix of resources with less waste and greater ment are accessible over the Internet hardware and operating systems that efficiency. With resources pooled, via frame relay, virtual private network is often difficult to manage with a individual workloads can be handled (VPN) or other connection. single set of tools. Emerging tech- by common hardware. nologies have also increased the While virtual xSeries lessens the need complexity of the infrastructure, put- Finally, virtual xSeries facilitates auto- for in-house server management, your ting enormous pressure on existing IT mation. Instead of the manual effort system administrators still retain personnel and forcing company and time typically required to handle visibility into the operating environ- executives to hire additional skill sets resource provisioning, automation ment and its performance via IBM or risk technological obsolescence. enables provisioning to be managed e-business Hosting™ Connection, our more simply, with fewer personnel and comprehensive Web portal service. IBM virtual xSeries and VMware server at a lower cost. virtualization technologies help lessen The flexibility built into the virtual the IT management struggle and its Simplifying IT management is what xSeries helps you implement the costs. You can consolidate testing and the IBM Universal Management service according to your business production workloads on the same Infrastructure (UMI) and IBM Tivoli ® needs. Virtual xSeries servers can be device, in separate virtual servers. You systems are all about. Underlying implemented alongside your dedi- not only reduce the need for additional virtual xSeries, they integrate the cated servers. So going virtual dedicated testing servers, you can hardware, software, tools and doesn’t mean you have to replace build and test new applications on the methodologies that facilitate dynamic your entire dedicated infrastructure. same system on which they will be resource management, operational Plus, you can retain your dedicated deployed, simplifying the migration visibility and usage-based pricing. infrastructure at its current location. from testing to production. The open-standards-based virtual xSeries servers facilitate interoperability with legacy systems and IT environ- ments no matter where they reside. 3
  4. 4. Virtual xSeries minimum standard configuration Configuration options Operating system Windows Advanced Enterprise Server supported Processor (CPU) resource Up to the processing equivalent of one 1- or 16-way CPU baseline hours amount determined and processor, plus dynamic allocation of resources 25% specified by client above or below the committed baseline amount Main memory .50GB Baseline amount determined by client Disk storage 8GB provisioned from internal DASD Additional storage available in 18GB increments Network interface cards Up to 4 NICs for each logical partition Additional NICs available as required IBM’s technical team will work with you to help establish an appropriate configuration for your monthly resource needs. But virtual xSeries flexibility does not to your applications, it also determines IBM gathers utilization metrics to help end with the initial implementation. your base usage charges. To help you you forecast processing requirements On a continuing basis, IBM will work set an initial baseline, IBM monitors for the upcoming month. Baselines with you to size your virtual resource your actual usage for 60 days. We can be adjusted up or down each capacity according to projected provide usage reports to help you month, giving you the flexibility to needs. You may adjust your baseline come up with an appropriate number allocate adequate processing resource requirements to accommo- of CPU hours for each virtual server. resources for monthly promotions or date shifts in the workload. This seasonal fluctuations in demand. The enables you to optimize your monthly Once this baseline is established, you virtual xSeries pricing flexibility also resource costs and reduces the are charged for the actual CPU hours enables you to keep monthly pay- need for bursting. It also helps you consume monthly, within a 50 ments predictable and under control. ensure that ample resource capacity percent band. If you use 25 percent is available to your applications fewer hours than your baseline Although charges for disk storage whenever it’s needed. requirement, your monthly charge will capacity are not based on usage, be 25 percent less than the baseline monthly planning is still important. Establishing a baseline and monitoring usage charge you have established Charges are based on the amount of monthly utilization for the month. If you use 25 percent disk storage allocated each month, Your monthly resource baseline not more hours, your monthly charge will and additional disk storage can be only determines the minimum proces- be 25 percent higher. It’s simple—you purchased as needed. sor and memory resources available pay for the resources you use. 4
  5. 5. Leveraging integrated IBM management • Service level agreements for IBM Enterprise X-Architecture and and support services availability VMware ESX Server technologies IBM provides a common toolset for • Call center support help guard against unauthorized managing and supporting our clients’ • Routine operational services, cross-partition access, denial of virtual and dedicated server environ- including system reboots and service attacks or resource insuffi- ments. Standard Managed Hosting device status notifications, plus ciencies resulting from high demand services provided with the virtual tape backup and restoration. or outages in other partitions. Fault xSeries solution include: isolation prevents system errors, You can augment the standard inadvertent user actions and crashes • Installation of the physical server services with security, performance, in one virtual machine from interfer- and the operating system for server storage and other services from the ing with the continued operation of virtualization, and configuration of IBM Managed Hosting services other virtual machines on the same multiple virtual server instances portfolio. Custom hardware, software physical system. • Capacity planning, including a and application solutions can also be monthly review of client-specific provided, as well as disaster recovery, Virtual xSeries servers are also usage data and upcoming plans database support and application protected by IBM managed security • Device (IP ping) and URL performance management. services, including vulnerability availability monitoring, network scanning, which audits the xSeries bandwidth monitoring and server Relying on virtual xSeries to isolate and monthly to pinpoint weaknesses in utilization monitoring protect your work environment violation of predefined security • Proactive management of the physi- Each client’s virtual environment is controls; security policy verification, cal and virtual servers, including logically and physically isolated from which automatically checks compli- alert monitoring, problem determi- other IBM clients. Policy-based ance and evaluates suspicious policy nation and fault correction resource management helps prevent changes monthly; antivirus support • Managed storage services, includ- one virtual machine from monopoliz- and Internet-facing managed firewall ing shared or dedicated storage ing any resource and starving other services. All of these services are area networks (SANs) and man- virtual machines. designed to provide protection aged disk storage to accommodate proactively—before a breach occurs. multi-terabyte requirements If a security fault is detected by these • Access to client support services, services, IBM will respond and take plus billing, performance any corrective action needed. and utilization reports via a single Web portal 5
  6. 6. Leading the virtualization movement Today, IBM makes it possible to Virtual xSeries is part of a family of virtualize the IT infrastructure from end virtual service offerings from IBM. to end, allowing you to achieve the Other virtual server offerings include greatest cost savings and return on virtual pSeries (for AIX -based ® ® your existing IT investment. Choosing © Copyright IBM Corporation 2004 applications), virtual iSeries (for ™ these solutions can help you retain IBM Global Services OS/400 -based applications) and ® your competitive advantage. Choos- Route 100 Somers, NY 10589 Linux virtual services (for Linux- ing IBM can provide the virtual U.S.A. based applications running on IBM technology expertise you need and Printed in the United States of America zSeries mainframes). Together, ® the multiplatform flexibility your IT 02-04 All Rights Reserved these solutions offer clients the environment demands. IBM, the IBM logo, the e-business logo, the e(logo), industry’s first multiplatform, virtual the e(logo) business on demand lock-up, server solution for e-business. Virtualization is a critical step in the e-business on demand, e-business Hosting, eServer, AIX, OS/400, iSeries, pSeries, xSeries, move to on demand. As you make zSeries, Tivoli and X-Architecture are trademarks IBM virtual networking services help your move, let IBM help you imple- or registered trademarks of International Business Machines Corporation in the United States, other redefine the way front-end infrastruc- ment virtual xSeries and the dynamic counties, or both. ture capacity is delivered. They are e-business infrastructure to speed References to “utility” in this document reflect designed to provide a highly scalable, the journey. industry usage and are not intended to suggest that “on demand” services are similar to public utility usage-based virtual alternative when services for purposes of governmental regulation.” dedicated services become too costly For more information Microsoft and Windows are trademarks of Micro- or difficult to manage. Services include To learn more about virtual xSeries, soft Corporation in the United States, other IBM managed firewall, managed load contact your IBM sales representative countries, or both.” balancing and Internet bandwidth. or ask your IBM Business Partner about Other company, product, and service names may be trademarks or service marks of others. IBM e-business Hosting, and visit: References in this publication to IBM products or services do not imply that IBM intends to make them ibm.com /e-business/hosting available in all countries in which IBM operates. G510-3685-00

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