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  1. 1. HSPcomplete Advanced Q&A Alex Blinov, title Dennis Sherbakov, title Tuesday, May 8, 2007
  2. 2. HSPcomplete background <ul><li>6 years in production </li></ul><ul><li>2000 - development started </li></ul><ul><li>2001 – first customer: Usonyx </li></ul><ul><li>2002 – June – HSPcomplete 2.0 </li></ul><ul><ul><li>Reseller features </li></ul></ul><ul><li>2003 – Aug – HSPcomplete 2.1 </li></ul><ul><ul><li>New Virtuozzo control panels </li></ul></ul><ul><li>2004 – Sep – HSPcomplete 3.0 </li></ul><ul><ul><li>Shared hosting with Plesk </li></ul></ul><ul><ul><li>[ADD Screenshots of different versions with animation] </li></ul></ul>
  3. 3. HSPcomplete Architecture Highlights Centralized core management functions Control panels for: service provider, resellers, end-users Integrated, re-brandable online store Integrated Plesk and VZ licensing via SWsoft Key Administrator Hosting Services: web hosting, email hosting, site builders, VPS hosting, domain parking, dedicated hosting, DNS services Over 100 pre-integrated plug-ins: domain registration payment gateways fraud monitoring
  4. 4. What’s new in HSPcomplete 3.3 <ul><li>SOAP API </li></ul><ul><ul><li>Standard XML-based API </li></ul></ul><ul><ul><li>Language and platform independent </li></ul></ul><ul><ul><li>Can be called from remote server </li></ul></ul><ul><li>PHP shopping cart-like online store </li></ul><ul><ul><li>Based on SOAP API </li></ul></ul><ul><ul><li>Can be installed on remote server </li></ul></ul><ul><ul><li>Can be used as a sample for creating any kind of shopping cart to plug into HSPcomplete </li></ul></ul>
  5. 5. What’s new in HSPcomplete 3.3 (continued) <ul><li>Improved Plesk/Virtuozzo/SiteBuilder support </li></ul><ul><ul><li>Virtuozzo Zero-Downtime Migration (ZDTM) </li></ul></ul><ul><ul><li>Improved 64-bit support </li></ul></ul><ul><ul><li>Virtuozzo EZ templates (Linux) and .efd templates (Windows) management </li></ul></ul><ul><ul><li>Plesk Domain Aliases, Application Vault and Plesk Desktop management and much more </li></ul></ul><ul><ul><li>SiteBuilder 3 support </li></ul></ul><ul><li>Improved Domain/DNS services </li></ul><ul><ul><li>Bulk domain registration </li></ul></ul><ul><ul><li>WHOIS privacy support </li></ul></ul><ul><ul><li>Unlimited TLDs/registrars with different pricing </li></ul></ul><ul><ul><li>Provide resellers with their own registrars setup </li></ul></ul>
  6. 6. What’s new in HSPcomplete 3.3 (continued) <ul><li>Many billing improvements </li></ul><ul><ul><li>Complete set of billing reports </li></ul></ul><ul><ul><li>Move subscriptions between accounts </li></ul></ul><ul><ul><li>Cancellation requests management </li></ul></ul><ul><ul><li>Mass print PDF invoices and more </li></ul></ul><ul><li>HSPcomplete management node clustering </li></ul><ul><ul><li>Possibility to install HSPcomplete on multiple servers to handle 100,000s customers </li></ul></ul><ul><ul><li>Allows fault-tolerant setup with monitoring and load balancing </li></ul></ul><ul><ul><li>HSPcomplete Advanced Configuration Manual included </li></ul></ul>
  7. 7. What’s new in HSPcomplete 3.3 (continued) <ul><li>Integration with 3rd-party helpdesk systems </li></ul><ul><ul><li>Kayako SupportSuite and Cerberus Helpdesk integrated </li></ul></ul><ul><ul><li>Integration based on SOAP API </li></ul></ul><ul><li>Improved User Interface </li></ul><ul><ul><li>Improved browsing efficiency </li></ul></ul><ul><ul><li>Hide/show search and action bars </li></ul></ul><ul><ul><li>Export to Excel from any listing </li></ul></ul>
  8. 8. HSPcomplete focus <ul><li>Customer orientation </li></ul><ul><ul><li>Do What Customers Want </li></ul></ul><ul><ul><li>Faster Patch Deliver </li></ul></ul><ul><ul><ul><li>Hotfixes </li></ul></ul></ul><ul><ul><ul><li>Patches </li></ul></ul></ul><ul><ul><ul><li>Service Packs </li></ul></ul></ul><ul><li>Quality </li></ul><ul><ul><li>Improve stability </li></ul></ul><ul><ul><ul><li>Longer testing circle </li></ul></ul></ul><ul><ul><ul><li>Wider test cover </li></ul></ul></ul><ul><ul><ul><li>More test technique used, automated tests </li></ul></ul></ul><ul><ul><li>Periodical reviews </li></ul></ul><ul><ul><ul><li>Security review </li></ul></ul></ul><ul><ul><ul><li>Performance review </li></ul></ul></ul>
  9. 9. HSPcomplete 3.3 focus (continued) <ul><li>Open Architecture </li></ul><ul><ul><li>Create architecture allowing customers to write own modules </li></ul></ul><ul><ul><ul><li>Now Available for payment and domain plug-ins now </li></ul></ul></ul><ul><ul><li>Open source plug-ins </li></ul></ul><ul><ul><ul><li>Now Available for payment and domain plug-ins </li></ul></ul></ul><ul><ul><ul><li>Customers can patch plug-ins and add new features </li></ul></ul></ul><ul><ul><li>Add new functions to SOAP API </li></ul></ul><ul><li>Community </li></ul><ul><ul><li>Community of companies developing plug-ins </li></ul></ul><ul><ul><li>SWDN </li></ul></ul><ul><ul><li>Community forums </li></ul></ul>
  10. 10. Patch statistics for last 6 months <ul><li>264 improvements made in all 3.3 patches </li></ul><ul><li>+ 175 improvements in Service Pack 1 </li></ul>
  11. 11. HSPcomplete 3.4 new features <ul><li>OPEN FUSION </li></ul><ul><ul><li>Integration with SSO </li></ul></ul><ul><ul><li>Integration with VZPP (the same way as Plesk) </li></ul></ul><ul><li>Core improvements </li></ul><ul><ul><li>Pluggable services and provisioning </li></ul></ul><ul><ul><li>One invoice for several subscriptions </li></ul></ul><ul><ul><li>SSL Certificates support </li></ul></ul><ul><li>Open architecture </li></ul><ul><ul><li>Open antifraud plug-ins </li></ul></ul><ul><ul><li>Open accounting plug-ins </li></ul></ul>
  12. 12. HSPcomplete roadmap 3.3 SP3 3.3 SP2 3.4 GA Q3’07 Q4’07 Q1’08 Q2’08 Q3’08 May June July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June July Q2’07 3.4 Beta
  13. 13. Questions and answers
  14. 14. Migrate accounts to HSPcomplete platform <ul><li>XML import scripts </li></ul><ul><ul><li>Accounts </li></ul></ul><ul><ul><li>Hosting plans </li></ul></ul><ul><li>SOAP API </li></ul><ul><ul><li>API reference is published in SDK </li></ul></ul><ul><li>Migration tools from other platforms </li></ul><ul><ul><li>Comes with HSPcomplete SDK </li></ul></ul><ul><li>Need help with your migration? </li></ul><ul><li>Contact Implementation team </li></ul><ul><li>[email_address] </li></ul>
  15. 15. Customizing PHP store <ul><li>Customize look and feel </li></ul><ul><ul><li>Edit header.inc, footer.inc, CSS </li></ul></ul><ul><ul><li>Integrate with website using index.php redirector </li></ul></ul><ul><li>Slightly change business logic </li></ul><ul><ul><li>Move store to another directory or server </li></ul></ul><ul><ul><li>Customize store code to meet your requirements </li></ul></ul><ul><li>Create your own e-commerce solution </li></ul><ul><ul><li>Maximum power </li></ul></ul><ul><ul><li>Use SOAP API </li></ul></ul><ul><ul><li>HSPcomplete store as code sample </li></ul></ul>
  16. 16. Integrate new services to HSPcomplete <ul><li>TODO </li></ul>

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