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The Collaboration Paradox: None of us is as dumb as all of us

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"Collaboration in the Meltdown" is part of the MaRS CIBC Presents Entrepreneurship 101 lecture series.
Speaker: John Abele
January 7, 2009

More information including video podcast: http://www.marsdd.com/Events/Event-Calendar/Ent101/2009/lived-it-lecture-01072009.html

Published in: Business, Technology
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The Collaboration Paradox: None of us is as dumb as all of us

  1. 1. The Collaboration Paradox “None of us is as dumb as all of us” MaRS January 7, 2009 John Abele
  2. 2. If you aren’t prepared to change, be prepared to be irrelevant.
  3. 3. How do you harness the collective intelligence of great minds in the presence of: • Different cultures and silos? • Strong egos? • Messenger killers? • Pontificators? • Hidden agendas • Group think? • Off topic time wasters? • Diverse levels of understanding? • A range of bias?
  4. 4. Meetings can take many forms •  Physical •  Virtual •  Synchronous •  Asynchronous
  5. 5. • Symposium • Colloquium • Conference • Congress • Forum • Convention • Unconference
  6. 6. A well recognized problem
  7. 7. World’s first conference facility, The Babel Center …. a failure
  8. 8. New York Times May 9, 2006
  9. 9. Where Brilliant Dreams are Born Before the beginning of great brilliance, there must be Chaos. Before a brilliant person begins something great, they must look foolish to the crowd.
  10. 10. Some Tools for Empowering “Wisecrowds”, the New World Order Do you use any? •  Wikis •  Podcasts •  Blogs •  Social networks •  Prediction markets •  Search engines
  11. 11. A predictive markets website for physicians
  12. 12. Pharma companies harness the wisdom of crowds
  13. 13. http://wiki.eyeforpharma.com
  14. 14. Boston Scientific’s fast advancing disruptive technology presented a problem
  15. 15. Advances in technology in the next 5 years will exceed those in the previous 50.
  16. 16. The Dilemmas of Medical Technology Development /Assessment Technology Development Rate Technology Assessment Time
  17. 17. New Device Technologies Critical Issues 1. How are new technologies and the procedures they spawn to be assessed? 2. How can physicians best be trained to employ new technologies and how to they stay current? 3.  How can we keep up with accelerating technological advances? 4. Who’s going to pay for it … the technology and the assessment?
  18. 18. Problems of Assessment •  Bias –  Hidden agenda –  Turf –  Money •  Rhetorical/Presentation skills •  Politically Correct –  Science –  Regulation
  19. 19. Medical teaching, late 1800s, Billroth, Vienna
  20. 20. A Counter-Intuitive Innovation
  21. 21. Live Demonstration course, Gruntzig, 1978, Zurich Real time sports style video, expert panel, audience guides procedures
  22. 22. Problem: Not many people could see or hear Solution: •  Special television cameras & microphones •  Multiple views - patient - doctor - operating site - physiological data - inside of the patient
  23. 23. Problem: Doctor had a limited & biased point of view Solution: •  Panel of contrarian experts •  Simultaneous studies of the latest research and trial data
  24. 24. Problem: Students aren’t familiar with the technology Solution: •  Experts explain the new technology •  Graphics & interactive demonstrations
  25. 25. Problem: Hard to tell if students really understand Solution: •  Audience response system - Like “Who wants to be a millionaire?” - Anonymous responses - Works in parallel - Teachers adjust - Students learn relative to peers - Dig deeper
  26. 26. Now a multimedia, multitasking, totally interactive extravaganza…in many fields, around the world
  27. 27. Individual Physician success is Measured by the “masses” versus Measured by the establishment
  28. 28. These educational programs are Not controlled by the “establishment” (Universities, Professional Societies, Government)
  29. 29. “War is too important to be left to the Generals”
  30. 30. Harnessing collective intelligence through networks is exploding NY Times, Oct 31, 06
  31. 31. www.kingbridgecentre.com
  32. 32. The Kingbridge Mission “Organizations are most productive when there is great communication. Great communication can occur when people are stimulated, provoked and challenged in an atmosphere of trust, respect and accountability.
  33. 33. www.despair.com
  34. 34. “The despotism of custom is everywhere the hindrance to human achievement.” John Stuart Mill
  35. 35. •  Environment •  Atmosphere •  Networking •  Program •  Research
  36. 36. Atmosphere •  Personalized, “Welcome to my home” •  Stimulating and provocative art and inventions •  Environment customized to client •  “Conferencing is my passion” •  Learning laboratory with experiments •  Surprise. Humor. Challenge. •  Stories
  37. 37. •  Goal based organization •  Parallel conversations M •  Audience response systems •  Adaptive learning E •  Profiling attendees N •  Court jester •  Squirt guns U •  Experiential learning •  Super interactivity •  Audio visual studio •  Hybrid physical/virtual meetings
  38. 38. Kingbridge Institute •  Experimentation with clients •  World class techniques •  Learning laboratory •  Information clearing house •  Asking better questions •  Power of great moderating

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