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Ux testing recap
1. Update from Drupal
UX testing
Angie "webchick" Byron
Acquia Build Week
August 18, 2015
2. About the participants
• 7 participants
• All front-end or back-end developers
• 5 of them had used Drupal 7 before (but not D8)
• All experienced site builders (Joomla!, WordPress,
HTML/PHP)
• In short, these were our people. Not random people
off the street, not content authors, but people in
Drupal's direct target audience.
3. About the scenarios
• All worded in such a way that Drupal-specific terminology was
not present:
• Create a piece of content
• Add a link to a page in the menu
• Create a content type (session) with fields
• Create a session, both desktop + mobile
• Edit content inline
• Place an existing block
http://tiny.cc/umn-scenarios
6. Drupal 8++
• Mobile experience was impressive
• WYSIWYG worked as well as expected
• Content previews, accessible form errors
presented no issues
• New menu link autocomplete performed much
better compared to previous tests
• Same with re-skin of the Seven theme
26. • TOO. MANY. OPTIONS.
(regression from D7)
• "Boolean" (rare) at top of list.
• Text (common) "below the fold."
• People are looking for words
like "checkboxes," "drop-
downs" here.
(regression from D7)
This page = fail. :(
28. Spark-related stuff
Create content
harder to find;
shortcuts hidden
by default
NO ONE found in-
place editing. :(
Sometimes the
"friendly pencil"
leads you
somewhere
horrifying. :P
30. Recommendations:
pre-8.0.0 release
• Fix regressions in the block UI (thanks, Tim!)
• Field UI improvements
• Make quick edit discoverable
• Bang out stupid kinks in WYSIWYG
• Some sort of short "intro" video that ships with D8 to
explain obscure terminology / how things fit
together
http://tiny.cc/umn-issues
31. Recommendations: 8.1.x+
• Drag/drop blocks
• Configurable layouts
• Previews for ALL the things
• Sample content in default install (snowman)
• Draft UI
http://tiny.cc/umn-issues
32. Recommendations: 9.x
• Perform terminology review and rename all of our
obscure words for things. Seriously. It's the #1 thing
that steers people away from Drupal.
• Change all of core's admin UIs to "front-end first" to
match users' "front to back" mental models
http://tiny.cc/umn-issues