Idox presentation

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A presentation our Director of Design Sarah Drummond delivered at IDOX.

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Idox presentation

  1. 1. SNOOKDESIGNING with thepublic in scotland SARAH DRUMMOND Idox - 13th December 2012
  2. 2. Hello IdoxYou look amazing today
  3. 3. Rule #1Always sweet talk your audience
  4. 4. LIE FS R BEO U I PL ES P RI NC&
  5. 5. W E O WH RATEOP E
  6. 6. SNOOK ENSEMBLE SNOOK SNOOKSTERS BOARD SNOOK SNOOK CORE TEAMEVENTS CONSULTANCY PRODUCTS VENTURES COLLABO -RATIONS
  7. 7. THE SNOOK TEAM
  8. 8. O OK SN ma kes PACT IMAN
  9. 9. S C OT T I S HPARLIAMENT The festival of PoliticsDEBATE CHAMBER, HOLYROOD
  10. 10. PERSONAL DEMOCRACY FORUM GOOGLE FELLOWSHIP
  11. 11. SOCIALINNOVATION CAMP CAIRO, EGYPT
  12. 12. IDEAINCUBATOR ITU telecom WorldGENEVA, SWITZERLAND
  13. 13. DESIGNCAMP GLASGOW 2014COMMONWEALTH GAMES
  14. 14. YOUNGENTERPRISE AWARDYOUNG SCOT AWARDS 2012
  15. 15. N ERS DE SIG RV ICESE th ings do EN TLY IF FER D
  16. 16. T EST AB LEC LIS REF H n oo k• •S DISCOVERDELIVER cess p ro P DE LO FIN DEVE E
  17. 17. 1Prototype
  18. 18. 2 Visualise &Tell Stories
  19. 19. day, 15 August 2012 Wednesday, 15 August 2012
  20. 20. 3CoCreate
  21. 21. Fuzzy Front End Problem Solving - Liz Sanders
  22. 22. so you play with lego,hang out with people and draw stuff but what do you actually do?
  23. 23. O KS NO EC TS RO JP
  24. 24. INSIDE OUT
  25. 25. Post 16 Education
  26. 26. OUTSIDE IN
  27. 27. MyPolice
  28. 28. The Matter
  29. 29. The ClientThe City of Edinburgh Council
  30. 30. Total Craigroyston
  31. 31. TOTAL craigroyston About | Activities | What’s on | Host your own group | News | Get in touch | Map of area Search... news find out whats on daily Total Monday morning afternoon evening Craigroyston tuesday morning afternoon evening wednesday morning afternoon evening Total Craigroyston holds thursday is you morning afternoon evening idea camp friday morning afternoon evening Yesterday we brought together a slice of the saturday morning afternoon evening community and organisations to look at how we can improve Craigroyston and make sunday morning afternoon evening futures brighter for children and young people... 0:00 / 4:59 Posted by Christine Mackay local residents recommend On a weekly basis I go to; Search activities and services Get involved in total craigroyston John Doe Peep groups on a tuesday morning, and in the evening I take my kids swimming at Craigroyston I’m looking for... High School between 5 and 7pm. There is also Start up activities on a Saturday morning at North Edinburgh Total arts for me and my wee girl. Craigroyston your own start start? Days Time of day Meetings club/ activities and groups in craigroyston group Mon Tues Wed Thurs Fri Sat Sun up Topic I just want to know use an use an Parenting about events Mental Health empty empty Activities for kids Health space space Education Search Central Craigroyston Website (and offline
  32. 32. “Working in the way we have done with the TotalCraigroyston initiative feels like we have actuallybeen listened to. It feels different this time” - Local Resident at Co-Creation session
  33. 33. Start Up Street
  34. 34. PUBLIC SECTOR = NO DESIGN
  35. 35. GOING BACK TO BASIC SKILLS
  36. 36. HANDING OVER TOOLS
  37. 37. “FIRST OF ALL DESIGN CANNOT BE SEEN.” - PETER GORB
  38. 38. Global Service Jam
  39. 39. C�monwealth Games 2014 Design Camp
  40. 40. Here is the science bit...
  41. 41. PolicyFraming wicked problems Catalysts of new futures Designforgov Do tank Interpreting Action Briefs not policys Forming partnerships to develop UI Designforgov Do tankInternal Design Capacity Companies who canrespond to user needs andcreate awesome customer Embedding design Grassroots Closing feedback loops Communication Responding Platforms
  42. 42. GOVERNMENT RESEARCH PUBLIC PUBLIC FUNDERS BODIES DotankPARTNERSHIP ACCESS TO PROJECTS THE PUBLIC DEVELOPING PROTOTYPING PRODUCTS TRAINING (CPD)
  43. 43. This isn’t just service design Empathy New Skills New relationships New business cases Changing Mindsets
  44. 44. DoingIf we talk about something all day, it probably won’t happen
  45. 45. “Give people tools that guarantee their right to work with high, independent efficiency” - Ivan Illich
  46. 46. “A rat race is for rats. We are not rats. We are Humans” - Jimmy Reid
  47. 47. FERMENTINGA REVOLUTIONIN SCOTLAND WE ARE SNOOK
  48. 48. SNOOK Thanks idox!WWW.WEARESNOOK.COM @WEARESNOOK Idox - 13th December 2012

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