"If I hear one more 'we need to be more like Google' I might scream!" Typically, this means people want more creativity and innovation. But in a world where stakeholders are talking solutions and requirements, how do you get them to reframe their thinking to focus on problems and opportunities? How can creative thinking help people manage change and uncertainty? Championing the need for creativity – even in the most unlikely of places – this talk will give insight into the power that can be found in looking at things just a little bit differently.