Digital agenda for cyprus

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Digital Agenda Europe #daelocal_cy - the digital agenda strategy for Cyprus

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Digital agenda for cyprus

  1. 1. • Introduction – Benefits• Digital Cyprus Today• Digital Strategy for Cyprus – Background – Vision – Strategic Objectives, Measures, Actions – Governance
  2. 2. Source: World Bank
  3. 3. • broadband deployment investment of €270 billion will create about 3.99 million jobs in EU27 Member States Source: COM(2011) 657 Final
  4. 4. • A 10% higher broadband penetration in any year is correlated with a 1.5 per cent increase in labour productivity over the following five years Source: COM(2011) 657 Final
  5. 5. • If Government services were digital – savings of European firms in EU, due to diminished administrative burden  € 44 billion Euros Source: Infocom_cy 2011
  6. 6. Widespread use of ICT – deployment of highspeed broadband • 4.5 per cent increase in educational attainment• net total benefit from tele-monitoring patients ~ €27.89 bn• BB-enabled smart grid services and devices could result in over €850 billion in gross energy savings Source: COM(2011) 657 Final
  7. 7. Lack of competition Fixed broadband penetration Only one typeNew entrants share in fixed broadband of technology lines Share of fixed broadband lines >= 2 Mbps Share of fixed broadband lines >= 10 Mbps DSL lines share in fixed broadband Slow Total fixed broadband coverage connections Rural fixed broadband coverage Mobile broadband penetration Households with a broadband connection Due to satellite Enterprises with a fixed broadband service by connection HellasSat + fiber 3G Coverage roll out by Cyta Use of mobile phones to access the Internet The problem is penetration
  8. 8. Limited use % of households with access to the Internet at home  Increase awareness % of population who are regularinternet users (at least once a week) Citizens readiness% of disadvantaged people who areregular internet users (at least once a week) % of population who are frequent This is negative internet users % of population using a laptop to access the internet, via wireless away from home or work % of population who have never used the internet
  9. 9. Information about goods and services (% pop) Reading online newspapers(% pop)Games, images, films, music (% pop) Online banking (% pop) Limited electronic Uploading self-created content (% transactions pop)  Seeking health information (% pop) Awareness campaign Looking for a job, sending a job Citizens’ readiness application (% pop) Doing an online course (% pop) Inf. about education & training (% pop) Use of eGov services (% pop)Sending filled forms to eGov services (% pop)
  10. 10. Intrinsic Availability of eGov services - difficulties citizens Availability of eGov services - enterprises Use of eGov services (% pop)Sending filled forms to eGov services (% pop) Limited use  Use of eGovernement services (% enterprises) Awareness campaign Returning filled forms to eGov Citizens’ readiness services (% enterprises) Use of eProcurement services (% enterprises)
  11. 11. Ordering goods or services online (% pop) Not available in Ordering goods or services online (% Cyprus internet users) Cross-border eCommerce (% pop) Cross-border eCommerce (% internet users) Selling online (e.g. auctions) (% pop)Selling online (e.g. auctions) (% internet users) Buying online content (% pop) Limited electronicBuying online content (% internet users) transactions Turnover from eCommerce  Enterprises purchasing online Awareness campaign SMEs purchasing online Citizens’ readiness Enterprises selling online SMEs selling online
  12. 12. Decision of Council of Ministers (February 2009)• Minister of Communications and Works – political responsibility• Department of Electronic Communications (DEC) – Executive body to formulate and supervise implementation of the national Information Society Strategy• Advisory Committee – Government, Private Sector, Academic Community• An information society coordinator from every Ministry
  13. 13. • 6 major strategic objectives• 22 measures• 117 actionsDigital Strategy Document• Main document – – Vision, Objectives, Measures, Actions – Timetable of implementation – Governance• Appendix 1 – EU policies, digital CYP today (indices, policies), benefits analysis• Appendix 2 – more detailed description (measures & actions)
  14. 14. “information and communicationtechnologies to support the developmentand competitiveness of the economy andcitizen participation in the social, cultural and political domains”
  15. 15. BB targets• By 2013, all households  2Mbps (by end of 2011)• By 2013, 80% of businesses  20Mbps• By 2020, all households and businesses  30Mbps• By 2020, > 50% of households and businesses  100Mbps
  16. 16. 1. Promotion of a stable regulatory framework • Adopt new Directives – OCECPR and DEC • Improve framework for rollout of fixed infrastructure • Improve framework for rollout of wireless infrastructure • Analysis of the broadband access market • Promote partnerships/cooperation of stakeholders  effective investments
  17. 17. 2. Licensing of Wireless Networks • Plan for licensing radio frequencies for ECN – technology neutrality3. Promote Competition  lower prices • Evaluation of consumer trends (demand and pricing of broadband access products) • Extension of Market Observatory − Available BB products and prices − Map of infrastructures + BB coverage − Map of take-up and use of BB products
  18. 18. 4. FTTH Network • Adopt regulatory framework – installation and operation of NGA networks • Consultations between operators – define type of network and timetable of implementation • Evaluate the possibility of subsidizing wiring in premises
  19. 19. 5. Network and Information Security • 2 CERTs (Gov’t, Academic)  fully functional • Expand scope of 2 CERTs to cover business community • Develop CIIP strategy – Including contingency plan • Awareness campaign on security issues • Safe internet program for children
  20. 20. • Key enabler to increase uptake and use • Better services to the citizens & businesses • Decrease bureaucracy • Increase productivity in the public sector • Decrease costs for Gov’t and citizens & businesses6. Public Services Networks • Design and build Gov’t NGN – schools & hospitals • Further develop academic & research network
  21. 21. • Advisory Committee to Minister of Finance on eGov7. Paperless Government • Install Office Automation System in all Gov’t Depts • Revision of Gov’t IT strategy  cloud • Implementation of the Government Gateway • Implementation of the Government Data Warehouse • Establishment of helpdesk – support • Implementation of the Human Resource Management System • Data center consolidation
  22. 22. 8. eGov Services • Expansion of Point of Single Contact (PSC) • Set in full operation e-Filing system for online registration of companies • Online payments to Gov’t (e-payment) • Incentives to use available eServices • More public eServices ̵ Remove existing obstacles  eServices ̵ Review/amend procedures of public sector for effective eGov ̵ Provide access to citizens to their personal data
  23. 23. 8. eGov Services (2) • Social inclusion - vulnerable groups • Develop cross-border, interoperable e-Gov services – European Interoperability Framework • Publish public information • Develop tools to promote eDemocracy
  24. 24. 9. Serving the citizen • Establish Call Center for citizens • Operate more Citizens Service Centers – virtual Citizens Service Centers
  25. 25. 10. Electronic Local Authorities • Centralized information management system for all Municipalities • Call center • Install computers with fast Internet access • Incentives to citizens and businesses to use the available online services • Use social networks to involve the citizen
  26. 26. 11. eHealth • Integrated Health Information System in all hospitals – Electronic health record • Drug Information Management System in all hospitals • Regional Health Networks – Exchange of information between all health care providers • Internet portal – provide private physicians access to patients electronic health records • Ambient Assisted Living (AAL) – pilot • Telemedicine
  27. 27. 12. eID and eSignature • Every citizen to have an eID – Personal identity – Passport (biometric) data – Advanced certificate for creation of qualified eSig – Other data • Implementation of legal framework for electronic signatures • DITS  Gov’t CSP
  28. 28. 13. Use of ICT to promote cultural heritage • Comprehensive strategic plan for the promotion of cultural heritage with the use of ICT – Including 3D digital museum • Digitize main objects of the Cyprus Museum – Links with respective archaeological sites • Digitize exhibitions organized during CY EU presidency
  29. 29. 14. Use of ICT to promote tourism • Strategic plan to promote tourism with the use of ICT • Call center (single number) • Promote tourist attractions through social networks • Tourism observatory  Info
  30. 30. 15. Knowledge Park (Smart City) • New area – state of the art facilities (telecomms infrastructure , smart buildings) • Call for expression of interest by potential strategic investors • Depending on outcome  implementation
  31. 31. 16. Developing Digital Literacy • Implementation of co-financed project “e-Skills For All” - ECDL • Implementation of co-financed "Digital Citizen" – very basic e-skills for the digitally illiterate • Development of further programs to promote e- skills • Promotion and expansion of the Cyprus Business Portal • Develop eLearning programs for public servants
  32. 32. 17. National Program for Broadband Penetration • Install computers & fast connections in municipalities – Enable citizens transact electronically – Pilot (measure contribution to uptake and use) • Free WiFi access in selected public places
  33. 33. 18. eEducation • Network all public schools • Structured cabling in all schools • Increase the number of computers in schools (one computer per student) • Computer & multimedia labs in every school • Interactive whiteboards in all schools • Connect every school with ΔΙΑΣ (Internet School program)
  34. 34. 18. eEducation (2) • Digital educational content for all subjects • Distance learning applications • Computerization of the educational system – Interconnection with ΔΙΑΣ • Further train teachers to further integrate ICT in the learning process • Develop interactive learning centers • Evaluation of students’ eSkills – measures to improve
  35. 35. 19. Promotion of Digital Entrepreneurship • Further promotion of electronic commerce - “Epihirite Diadixtiaka“ • eBusiness subsidy program • Subsidy program for SMEs to develop innovative ICT products or services • Introduce program for government bodies to enter into pre-commercial procurement agreements with innovation & research organizations
  36. 36. 19. Promotion of Digital Entrepreneurship (2) • Incentives to businesses to use public electronic services • Incentives to businesses to implement eInvoicing and eReceipts • Incentives to businesses to be green – use environmentally friendly technology / equipment – implement environmentally policies and practices • Develop policies to assist the participation of Cypriot ICT businesses in Gov’t projects
  37. 37. 19. Promotion of Digital Entrepreneurship (3) • Establishment of annual forum – ICT sector and DITS getting together • Establish Advisory Committee of Experts – framework for doing business in cyberspace • Establish Working Group to develop a strategic plan to promote the export of ICT services • Establish mechanism to manage EU funds – develop subsidy programs (eg in the context of CEF) to promote digital entrepreneurship
  38. 38. 20. National strategy for the use of ITS21. Water Management System • Further introduction of telemetry systems in water management • Pilot project for smart metering (water and electricity)22. Teleworking framework
  39. 39. 23. Communication plan • Draft comprehensive communication plan – Promote digital strategy – Raise awareness • Create of code of digital rights24. Strengthening the capacity of DEC

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