MGMT 1040 Ethics, Social Responsibility andSustainability in BusinessJanuary 2012                                         ...
Online course guidehttp://researchguides.library.yorku.ca/businessethics                   These slides are there too.
What web browser do you use most?1.   Chrome2.   Firefox3.   Internet Explorer4.   Safari5.   Other                       ...
York University Libraries      www.library.yorku.ca
Peter F. Bronfman Business Library http://www.library.yorku.ca/cms/bbl/
Sources of informationLibrary resources                           The free web• The catalogue                             ...
Thinking critically about information           sourcesYou always need to evaluateany information resourceretrieved throug...
Library resources: the catalogue                      Search by:                      • Author                      • Titl...
Finding articles by citation 1:          through the catalogueSingh, J. B. (2011). Changes and      Who = AuthorTrends in ...
Finding articles by citation 2:             Google Scholar   Singh, J. B. (2011). Changes and   Trends in Canadian Corpora...
Article databasesThese threeare all linkedin the subject   Manyresearch         different                 kinds ofguide.  ...
Scholarly journals              • Published in academic journals – may be                peer-reviewed              • May ...
Trade magazines             • Published in trade or professional               journals or magazines, e.g.               D...
Popular magazines             • Published in popular magazines               e.g. Canadian Business,               Economi...
Newspapers             • Published in newspapers or               newswires, e.g. Wall Street               Journal, Finan...
Finding articles by citation: quizMatten, Dirk. (2003) “Symbolic Politics in EnvironmentalRegulation: Corporate Strategic ...
Question: Which finds the most?Choose only one answer:When searching the library catalogue, whichsearch string will find t...
Question: Which matches the most?Choose only one answer:To retrieve all variations on the word“canada” (such as canada, ca...
Developing a good search strategyAvoid natural language. Use “and” and “or” to search.and puts together distinctive concep...
Two search demonstrationsTopic: whistleblowing and business ethicsTopic: Starbucks and corporate social responsibility  Li...
Video: The Underwater Impact of the            BP Oil Spill        http://youtu.be/lY-PikuXTYY
What caught your interest?Questions you came up with?Let’s take one question and formulate an effective searchstrategy.   ...
Search exercise       1. Go to the library home page at www.library.yorku.ca       2. Search for Business Source Premier a...
Sustainalytics       Sustainalytics rates companies on environmental, social and       governance performance.       For m...
Information produced by corporations:annual reports                              SEDAR:                              Canad...
Information produced by corporations:         web sites                          Consider:Imperial Oil                    ...
Business ethics/CSR information on the                     free webThis may take many forms and you need to consider autho...
Thanks for your attentionhttp://researchguides.library.yorku.ca/businessethics                                         Bus...
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MGMT 1040 library session (winter 2011-2012)

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Slides given to MGMT1040 students at the Schulich School of Business at York University, Toronto. The full Business Ethics research guide is at http://researchguides.library.yorku.ca/businessethics

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  • Introduce selfEveryone have twohandouts, the information sheet and the evaluation form? The info sheet they can stick in their binders. The evaluation form is for the end of the session.Everyone have a clicker?Everyone have an FAS login?Give you an idea of how to do business research using business ethics examples.Tie in with their assignment – corporate report card.What you learn today you can transfer to other courses – find books and articles and other kinds of research information independently.Also apply later in a professional context e.g. search strategies apply universally and may come across some of the databases when working for firms.Technology in the room. Explain we’ll be using clickers and why. Will explain momentarily.
  • Two kinds of resources for finding information, which is what we’re going to be covering today. Free web (explain) will talk about at end.But the main thing to know about are the library resources, which we pay for and aren’t available on the open web, they’re by subscription, and they are academic high level resources and will help you take your work up to a new level. York has an excellent collection of books and journals and databases and you have access to all of it, the same as the MBAs and the professors.You can use these for all your four years here.Your profs expect you to use library resources. Using them will help your assignments and get you better marks.
  • In a few minutes, we’re going to get into more detail about articles, because there are several different kinds of them, more than just newspaper and magazine articles.But first, I’ll show you how to find articles that your professor has put on a reading list. She will have given you some information that looks like this.Look at the elements of the citation. Pick out the who, what, where, etc.ASK: If you were going to search for this in our catalogue, what would you type in?(They will probably say the article title.)But it doesn’t work that way in our catalogue. The catalogue knows about the journals, but it doesn’t know about the articles. So to get to an article you need to search our catalogue for the journal, then go into the journal, and then find the issue and article you want.SHOW: Search for Business and Society Review on home page (use Periodical Title option). Two choices, which sometimes happens. Mind the dates, which sometimes matters, otherwise it probably doesn’t matter which source you use, but if you run into a problem with one then you can always look in the other.(Also sometimes articles won’t show up in one place for six months or a year after they’ve been published. This happens in BSP with this journal, there’s a 12-month embargo.)WileySummer 2011Scroll downVoila
  • There’s another way to find articles that can be even faster and simpler and easier, and that’s to use Google Scholar.ASK: How many of you have heard of this?What is Google Scholar? It’s Google’s special search engine for academic material. It has academic articles, presentations, and other things. It’s not great at everything, but it’s really good for some things like this.Special thing to remember: Google Scholar works from anywhere, but if you use it through the library catalogue then it will work even better for you because Google will know that you’re a York person and will add in some useful links for you. SHOW: Search for Google Scholar in catalogue. CLICK to enter.Paste in the the article title or the whole citation, and you’ll find it.Notice the “Find It at York” button on the right!Click it, get the pop-up, follow the link to Scholars Portal.(NOTE that Scholars Portal didn’t show up before, and all of this is getting confusing, with embargoes, aggregators, different sources. Bit of a pain.)So that’s another way of getting to a particular article that you know you want to read.
  • So that’s how to find articles by citation, when you know just what article it is you want to read. But sometimes you want to do a general search of articles to find out if anyone has written something about a topic you’re interested in.This is where you will need to use “article databases.” They’re special search engines that can have thousands of publications in them, and millions of articles. They’re usually organized around subjects, so if you’re studying Psychology, there’s something called Psycinfo that has all of the psychology articles in it that you’d need and it’s really the only place you need to look. If you’re studying biology, there’s another database that knows about all of the articles everyone’s written about biology, and it’s the only place biologists need to look.But for you it’s a little different. But we can boil it down to three different article databases that should have what you’re looking for in any of your assignments or research: ProQuest Business, Business Source Premier, and Factiva.
  • (Emphasizes how the catalogue works and that you need to start with the journal title.)
  • What’s the downside of #1? It’ll only find things after the A, so not “Canadian”“cana*” is too general. Would get articles about canaries!
  • Example about natural language: CSR activities of Canadian banksIf you put that into one of our article databases they’ll just choke. They won’t know what to make of natural language.Need to break it down and try something likeCanada ANDBanks ANDCsr
  • Now we’re going to try another kind of a search in another way. I have a short video here; it’s an excerpt from an ABC news report from late 2010 about BP and the Deepwater Horizon oil spill in the Gulf of Mexico.Watch this, and while you’re watching, keep an eye out for any ideas that look interesting and that you might want to follow up on after. We’ll talk after the video and then do some searches in another article database based on what you’d like to pursue. Think about key search terms and concepts.
  • Sketch out an advanced search on the board, then fill in with examples from students[ ] or [ ] or [ ]AND [ ] or [ ] or [ ]AND [ ] or [ ] or [ ]
  • (Go to Imperial Oil’s web site)ASK: Why does a company have a web site? To sell the product; To get customers; To attract investment; To attract employees; For PR and advertisingIncreasingly it’s easier to find more about CSR on company web sites … but keep your critical lens on, and ask yourself, who is saying this and what are they getting out of it?Show where to find the annual reports. Investors in top right, reports and filings in left-hand menu, there it is.ASK: What are the positives of annual reports?Audited financial reports. Some CSR reports. Etc.ASK: What are the negatives?It’s self-written. PR. Can’t always trust audited statements!
  • MGMT 1040 library session (winter 2011-2012)

    1. 1. MGMT 1040 Ethics, Social Responsibility andSustainability in BusinessJanuary 2012 Librarians: Sophie Bury <sbury@yorku.ca> William Denton <wdenton@yorku.ca> Xuemei Li <lixuemei@yorku.ca> Peter F. Bronfman Business Library, S237 SSB
    2. 2. Online course guidehttp://researchguides.library.yorku.ca/businessethics These slides are there too.
    3. 3. What web browser do you use most?1. Chrome2. Firefox3. Internet Explorer4. Safari5. Other 0% 0% 0% 0% 0% x e i er ... r fo m fa o h e ro pl Sa Ot Fir Ex Ch et rn te In
    4. 4. York University Libraries www.library.yorku.ca
    5. 5. Peter F. Bronfman Business Library http://www.library.yorku.ca/cms/bbl/
    6. 6. Sources of informationLibrary resources The free web• The catalogue • Company sites• Article databases • Think tanks• Sustainalytics • Google • WikipediaSelected for quality and relevance to Google and Wikipedia: Great places toteaching and research. start, but not to finish.Generally not available on the Internet.Schulich and the Libraries are partnersin funding the electronic resources
    7. 7. Thinking critically about information sourcesYou always need to evaluateany information resourceretrieved throughany search tool A good way to start is to familiarize yourself with the world of business information: who produces it, who consumes it, and why? Answers to these kinds of questions should help inform your decision as to whether a source is relevant or authoritative in the context of your research question.
    8. 8. Library resources: the catalogue Search by: • Author • Title • Keyword
    9. 9. Finding articles by citation 1: through the catalogueSingh, J. B. (2011). Changes and Who = AuthorTrends in Canadian Corporate Ethics What = Article titlePrograms. Business and Society When = DateReview, 116(2), 257-276. Where = Journal title, volume, and pageLibrary home page This short video is also available to help you find articles when you are working from a citation or reference.
    10. 10. Finding articles by citation 2: Google Scholar Singh, J. B. (2011). Changes and Trends in Canadian Corporate Ethics Programs. Business and Society Review, 116(2), 257-276.http://scholar.google.com/
    11. 11. Article databasesThese threeare all linkedin the subject Manyresearch different kinds ofguide. articles Newspapers (primarily)
    12. 12. Scholarly journals • Published in academic journals – may be peer-reviewed • May be generally dedicated to the area of business e.g. Academy of Management Journal, or to a subfield within business such as business ethics, e.g. Business Ethics Quarterly • Written by academics and researchers • Typically focuses on original research • There is a publication lag time • Uses specialized language • Has extensive bibliographies • Plain covers, few or no pictures or advertisements
    13. 13. Trade magazines • Published in trade or professional journals or magazines, e.g. Directors & Boards, CA Magazine • Target members of a specific business, industry or organization. • Written by practitioners or journalists who cover the field • Often published by an association or organization • Valued for currency • Typically focus on industry trends, new products, and organizational news • Editorial reviews quite common, may contain short bibliographies • Often printed on glossy paper with pictures, and illustrations and some focused advertising
    14. 14. Popular magazines • Published in popular magazines e.g. Canadian Business, Economist, Forbes • Target audience is general public and/or business professionals • Tend to focus on general business information, especially current trends and news • Sometimes unsigned articles • No bibliographies • Use of laymen terms not specialized language • Features glossy paper, pictures & illustrations, and heavy advertising
    15. 15. Newspapers • Published in newspapers or newswires, e.g. Wall Street Journal, Financial Times or Canada Newswire • Usually the articles are short • Focuses on current news in business • Written by business columnists and journalists
    16. 16. Finding articles by citation: quizMatten, Dirk. (2003) “Symbolic Politics in EnvironmentalRegulation: Corporate Strategic Responses”. Business Strategyand the Environment. 12.4: 215-226To find this article through the librarycatalogue you would search: 1. Article title = Symbolic Politics in Environmental… 2. Author = Matten, Dirk 3. Journal title = Business Strategy and the Environment 4. Wait a second … I’m not sure 0% 0% 0% 0% r e e d o l it l n tit th co t Au le al se tic rn a u Ar Jo t ai W
    17. 17. Question: Which finds the most?Choose only one answer:When searching the library catalogue, whichsearch string will find the most records?1. fraud and accounting2. fraud in accounting3. fraud or accounting4. wait a second … I’m not sure 0% 0% 0% 0% ... .. .. ... u. u. co nd co co ac co ac ac d se or an in ta d d d au au au ai w fr fr fr
    18. 18. Question: Which matches the most?Choose only one answer:To retrieve all variations on the word“canada” (such as canada, canadian, …)which truncated form works best? 1. canada* 2. cana* 3. can* 4. canad* 5. wait a second … I’m not sure 0% 0% 0% 0% 0% nd d* * * n* da na na ca co na ca ca se ca ta ai w
    19. 19. Developing a good search strategyAvoid natural language. Use “and” and “or” to search.and puts together distinctive concepts and narrows the search management and ethics whistleblow* and legislationor combines synonyms or like terms and broadens the search web or internet ethics or moralsTruncation symbols expand words ethic* (= ethic, ethics, ethical, ethically) manag* (= manage, manager, management)
    20. 20. Two search demonstrationsTopic: whistleblowing and business ethicsTopic: Starbucks and corporate social responsibility Library home page
    21. 21. Video: The Underwater Impact of the BP Oil Spill http://youtu.be/lY-PikuXTYY
    22. 22. What caught your interest?Questions you came up with?Let’s take one question and formulate an effective searchstrategy. – What are the main keywords? – Are there synonyms or alternate spellings? – Should you use ANDs or ORs? – Would truncation help you out?
    23. 23. Search exercise 1. Go to the library home page at www.library.yorku.ca 2. Search for Business Source Premier and go to its site 3. Keeping principles of effective search strategy in mind, run to a search to see what you can find on your chosen topic using the search strategy you’ve come up withBusiness Source Premier looks like this:
    24. 24. Sustainalytics Sustainalytics rates companies on environmental, social and governance performance. For most performance issue areas, it includes aboriginal relations, community involvement, corporate governance, employee relations, the environment and human rights. The framework calls for a complete examination of each companys performance record in that area, as well as an evaluation of each companys record in these areas overall. It also includes a Controversy Report. Example: Barrick Gold Corp
    25. 25. Information produced by corporations:annual reports SEDAR: Canadian annual reports since 1997 EDGAR: US annual reports
    26. 26. Information produced by corporations: web sites Consider:Imperial Oil • Purpose of the sitewww.imperialoil.ca • Audience(s) for the site • Positives and negatives of this site as an information source • CSR information available
    27. 27. Business ethics/CSR information on the free webThis may take many forms and you need to consider authority, accuracy,currency, coverage, and objectivity.You also need to consider the relevance of the site in the context of yourresearch project “Holding corporations accountable.” “A free and prosperous world through choice, markets and responsibility.”
    28. 28. Thanks for your attentionhttp://researchguides.library.yorku.ca/businessethics Business librarians are available to help you all through the year: • at the reference desk • bgref@yorku.ca • 416-736-5139 • or by IMOr use the Meebo chat box on our site:http://www.library.yorku.ca/cms/bbl/

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