Let’S Get Together Slideshow


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Slide show dedicated to one of the sevices we offer at Elite Group Electronic Discovery

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Let’S Get Together Slideshow

  1. 1. Let’s Get Together and prove our motto “Your Complete Litigation Support Team ” A guide to establish the best of our services for your clients needs.
  2. 2. <ul><li>Elite delivers responsive, reliable e-discovery services that provide defensible, accurate results, even in the most complex matters. We tailor our services to work in sync with our clients' requirements to ensure success at all stages of e-discovery. </li></ul>
  3. 3. Basics from start to finish
  4. 4. Understanding clients objectives 100% of you and client <ul><li>Review Client Business Objectives </li></ul><ul><li>You need to find out specifics, what outcome the client expects , and timeframe that is going to work for the client and Elite. </li></ul><ul><li>Assess Fit </li></ul><ul><li>It is your job to look at your clients needs and develop a plan that is going to make them happy and make sure we give them the best options, remember they are making their clients happy too. Your best tool are your ears, listen to your client, cues and clues. </li></ul><ul><li>Develop Quick Plan </li></ul><ul><li>Let client know it can be done and reassure them that Elite Group is the facility to take care of them. Give them an idea of pricing and timeframe and tell them that you will provide them with a formal quote very soon. </li></ul>
  5. 5. Agree on expectations 100 % Honesty <ul><li>Understand dated requirements </li></ul><ul><li>We are 24/7 and will meet time to make sure they know we can provide to their needs in the manner we promise them . Confirm with home office how long it would take us to process clients request if you don’t know. We do not want to make promises we can’t keep. </li></ul><ul><li>Define Approach </li></ul><ul><li>Using information you gather from client, determine how you are going to approach them: what services, options, and tailor to their needs. </li></ul><ul><li>Reserve Capacity </li></ul><ul><li>Get an understanding of how much work they have now and how much they plan to have in future, we want to be prepared to handle their future business as well as today . </li></ul><ul><li>Propose and Comment </li></ul><ul><li>Give client your proposal, and make sure you allow them to add to your ideas, and give them options. Brand, Brand, Brand, make sure when you leave the “Elite Group” name stays with them. </li></ul>
  6. 6. Deliver Solution <ul><li>Collect Evidence </li></ul><ul><li>Access Evidence </li></ul><ul><li>Refine and reconfirm </li></ul><ul><li>Process </li></ul><ul><li>Present </li></ul><ul><li>Support </li></ul>
  7. 7. Evidence Collection <ul><li>Identifying and collecting large quantities of ESI for legal proceedings </li></ul><ul><li>Focusing on active, forensic and archival forms of media. </li></ul><ul><li>Providing flexible collection options – onsite or remote access. </li></ul>
  8. 8. Evidence Review <ul><li>Review Management Services – Elite’s BDM’s work with clients in advance of review to assess project requirements, establish quality control metrics, define workflow protocols, train reviewers and manage the review details </li></ul><ul><li>Search Term Optimization and Validation – Elite BDM’s work with clients to ensure the right search terms are negotiated with the requesting party and then applied to the review to help control the scope of e-discovery and ensure quality results </li></ul>
  9. 9. Project Management <ul><li>Confirm the scope of each matter </li></ul><ul><li>Establish time line expectations </li></ul><ul><li>Develop communication plans </li></ul><ul><li>Ensure business and functional requirements are built in to each project </li></ul><ul><li>Manage each phase of discovery to ensure projects are delivered on time and on budget </li></ul>
  10. 10. Evidence Production <ul><li>Exports to TIFFs or PDFs </li></ul><ul><li>Publishing to IPRO </li></ul><ul><li>Production of native files and hard copy paper </li></ul><ul><li>Load files for importing into third-party review and case management applications </li></ul><ul><li>Ability to track ESI with Bates numbers or other separate tracking numbers </li></ul><ul><li>Strict quality control protocols </li></ul>
  11. 11. Evidence Processing <ul><li>Native formats and non-traditional file type processing </li></ul><ul><li>The one of the largest data processing capacities in the industry </li></ul><ul><li>Ability to quickly and efficiently satisfy high-volume processing requirements </li></ul><ul><li>Sophisticated de-duplication and file culling strategies and techniques to reduce ESI volumes </li></ul>
  12. 12. “Your Complete Litigation Support Team”