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Continuous Improvement with Toyota Kata

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Toyota Kata provides insight into how the legendary automobile manufacturer created a culture of continuous improvement and adaptation. By aligning the efforts of the entire organisation behind the pursuit of a common vision and adopting a scientific method for process improvement, they established a way of handling dynamic, unpredictable situations while continuing to deliver value to their customers.

By adopting the simple patterns within Toyota Kata and by practicing them every day, it’s possible to break free from the tyranny of best practice and prescriptive frameworks and adopt a way of working which places you on the very edge of your abilities – where mistakes are made, and learning occurs…

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Continuous Improvement with Toyota Kata

  1. 1. continuous improvement with Toyota Kata try again. fail again. fail better. @waynerpalmer
  2. 2. available now from all good (and not so good) book stores for a low low price!
  3. 3. what is kata borrowing practices may provide some immediate gratification, but are a short term solution to a long term problem lean kata
  4. 4. attentive repetition builds skill Its not how fast you can do it, its how slow you can do it correctly. Ignition Deep Practice Talent
  5. 5. attentive repetition builds skill skills challenges anxiety boredom learning thru struggle There is no substitute for attentive repetition. Nothing you can do is more effective at building skill then executing the action
  6. 6. attentive repetition builds skill
  7. 7. attentive repetition builds skill Ignition Deep Practice Talent Master Coaching master coaches create and sustain motivation. they teach love of the subject, getting the learner captivated, desperate to learn more.
  8. 8. Improvement Kata the improvement kata is a way of achieving things you do not know how you are going to achieve vision challenge target condition current condition obstacles P D C A P D C A
  9. 9. Improvement Kata we are not in the business of making cars, we are in the business of making money Striving for a Vision
  10. 10. Improvement Kata survive long term as a company by improving and evolving how we make good products for the customer Striving for a Vision • zero defects • 100% value added • 1x1 continuous flow, on demand, to the customer • security for its people
  11. 11. you need to adequately understand the current condition in order to define an appropriate target condition. Improvement Kata
  12. 12. It matters more that you take a step, rather than what that first step is Current State Vision / Challenge Target State obstacles Improvement Kata do NOT plan or predict the journey
  13. 13. It is easier to set a target condition than it is to roll up our sleeves and do the hard work required to achieve it. Improvement Kata go and see Plan Do Study Act
  14. 14. • What is the target condition? • What is the actual condition now? • What obstacles are preventing you from reaching the target condition? Which one are you addressing now? • What is your next step? What do you expect? • When can we go and see what we have learned from that next step? Coaching Kata
  15. 15. delivery manager team leader awesome delivery team Software Delivery Team Kata
  16. 16. delighting customers through the innovative delivery of the right feature, at the right time, at the right price, and with the right level of quality. Current State Unknown Vision • Zero defects • 100% value added • Highest value first, on demand • Happy teams Target State Understand the Development Services system of work Last Step Understand the system of work which brings data to the staging area Next Step Understand the system of work which brings data to the atomic data store Next Check Tuesday 6th August 4pm Software Delivery Team Kata
  17. 17. continuous improvement Question Everything I know you wont believe me, but the highest form of human excellence is to question oneself and others

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