May The Kata Be With You

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A Star Wars perspective on the Improvement Kata and Coaching Kata. Includes descriptions of key errors that coaches should watch for.

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May The Kata Be With You

  1. 1. By  Alex  Thomason   Nike,  Inc.   Based  on  the  Improvement  Kata  Handbook  ©  by  Mike  Rother   Tips  for  the  COACHING  KATA  
  2. 2. ©  Mike  Rother  /  Improvement  Kata  Handbook   Purpose of this SlideShare •  Reflect on what is the job of a manager in the 21st Century? (Hint: You’re a teacher and a coach) •  Help you become an awesome Improvement Kata Coach by listing some common errors and deviations that Learners make as they practice the Improvement Kata pattern and routines. 2  
  3. 3. ©  Mike  Rother  /  Improvement  Kata  Handbook   Iterate! The Improvement Kata What the Learner Does 3  
  4. 4. COACHING / MANAGING 4
  5. 5. Welcome to Jedi Training Skill building is what you're doing here Learner Coach 5
  6. 6. “Always two there are, no more, no less. A master and an apprentice.” 6
  7. 7. Just like learning to play an instrument, the Improvement Kata is about learning the scientific pattern of thinking and acting through deliberate practice of specific routines. When a Learner practices the Improvement Kata routines, it's important for advancing their skill that the Coach pays attention to errors & deviations, introduces a correction and then has the Learner repeat the routine. 7 The Coach’s Mission is to Train
  8. 8. Novice Advanced Beginner Competent Proficient Expert “Ready are you? What know you of ready? For eight hundred years have I trained Jedi. My own counsel will I keep on who is to be trained. A Jedi must have the deepest commitment, the most serious mind.” Skill Levels 8 Once You’re Proficient You Can Coach Others
  9. 9. Stage 1: Practice the Kata Exactly Stage 2: Personalize Your Kata Practice Stage 3: Intuitive Operating Novice Advanced Beginner Competent Proficient Expert Skill Levels 9
  10. 10. 1. Is the Learner following the Improvement Kata pattern? 2. Is the Learner acting beyond his/ her threshold of knowledge? 3. Is the Learner practicing in the Learning Zone, beyond apparent certainty? Ask Yourself 10
  11. 11. “You must unlearn what you have learned.” “Difficult to see. Always in motion is the future.” “The fear of loss is a path to the Dark Side.” 11 Is the Learner Practicing in the Learning Zone?
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  13. 13. “Named must your fear be before banish it you can.” Target Condition: The Learner Understands the Overarching Challenge Common deviations from the IK Pattern: •  Challenge derived from the Lean Ideal rather than from Business Strategy. •  Proceeding without alignment to the Challenge. •  Proceeding without a Challenge. 13 Common Errors in this Step
  14. 14. Target Condition: The Learner has Grasped the Current Condition Common deviations from the IK Pattern: •  No actual data. •  Facts, but an inability to use them to describe the operating pattern. •  Conjecture. “This one a long time have I watched. All his life has he looked away… to the future, to the horizon. Never his mind on where he was. Hmm? What he was doing.” 14 Common Errors in this Step
  15. 15. Target Condition: The Learner has Defined the Next Target Condition Common deviations from the IK Pattern: •  Describes tools rather than the operating pattern. •  Missing Output Metrics and/or Process Metrics. •  Too easy (solution known) or too difficult (time horizon too long). [Luke:] “I can’t believe it.” [Yoda:] “That is why you fail.” 15 Common Errors in this Step
  16. 16. 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments “Size matters not. Look at me. Judge me by my size, do you? Hmm? Hmm. And well you should not. For my ally is the Force, and a powerful ally it is.” The Force is the scientific pattern embedded in the Five Coaching Kata Questions! 16
  17. 17. Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments FRAMING & ANCHORING Common Errors: Actual condition is not actual anymore. Thinking process not made visual. Skipping these questions. Not going to see. 17
  18. 18. Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments REFLECT (back of card) Common Errors: Verbal; not filling in the PDCA Cycles Record form. Not making a testable prediction. Mistaking a missed prediction as failure. 18
  19. 19. Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments FOCUS Common Errors: Obstacles parking lot outdated. Obstacles parking lot = an action item list. Silver-bullet thinking. Perceived or predicted obstacles vs. actual ones. 19
  20. 20. Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments NEXT EXPERIMENT Common Errors: We’re not at the threshold of knowledge. The planned experiment is not scientific, rapid, or measurable. The experiment design is too risky. The experiment is not part of a chain of learning. 20
  21. 21. “I think...” “probably...” “maybe...” “could...” “most likely...” “well...” “on average...” “let’s reduce it by [big round number]” CONGRATULATIONS, you found the Threshold of Knowledge! “What do we need to learn now?” “How will we test it?” “How will we measure it?” 21 Threshold of Knowledge The Learner’s next experiment should take place at the current Threshold of Knowledge. The Coach must ensure that the Learner sees what is the current Knowledge Threshold before the Learner sets up the next experiment.
  22. 22. Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments NEXT COACHING CYCLE Common Errors: No specific date & time. Too far out in the future. Learner & Coach should do at least one coaching cycle per day. Accidental switch from learning orientation to task orientation. 22
  23. 23. “If you end your training now — if you choose the quick and easy path as Vader did — you will become an agent of evil.” Novice Advanced Beginner Competent Proficient Expert 23 Keep Practicing & Learning
  24. 24. “Always pass on what you have learned.” “Do or do not. There is no try.” “May the Kata be with you.” 24
  25. 25. Addi=onal  Resources   ü Table  of  Learner  Skill  Levels   ü Table  of  Coach  Skill  Levels   25  
  26. 26. ©  Mike  Rother  /  Improvement  Kata  Handbook   26   Learner  Skill  Levels  
  27. 27. 27   Coach  Skill  Levels   By  Yvonne  Muir,  Jennifer  Ayers  and  Julie  Simmons    

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