Founder, Watchman Monitoring, Inc. enhancing Proactive Support in the IT Industry
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Watchman Monitoring Mactech Pro Quicktalk 2016
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Technology
A brief description of what is available in Watchman Monitoring.
IT Administrators use Watchman Monitoring to take even better care of the computers they manage.
Don't wait for your end users to come to you with problems, go to them with solutions.
9. EMAILS SENT BY WATCHMAN MONITORING
INCLUDE DETAILS AND DEMOGRAPHICS
10. Backup Monitoring
BackBlaze
BackupMinder
Billings Pro Server
Carbon Copy Cloner
CrashPlanPro/Server
Daylight Server
LightSpeed Server
Time Machine
Specialized Solutions
Apple RAID Card
SoftRaid Overview
Disk Utility RAID
Agent Self Diagnostics
CrashPlan App
Daylight Client
JAMF Information
Kerio Connect
LightSpeed Expiration
Time Machine Exclusions
Web Help Desk
System Configuration Changes
Laptop Battery
False Mount
Disk IO Errors
Malware Tests
Specified Volumes
RAM Errors
Local IP Address
Boot Volume Change
Network Errors
Last Reboot
SMART Status
Specified Applications
Kernel Panics
POST Diagnostics
Root Capacity
12. EXPIRATION TRACKING
• Stay ahead of issues caused
by expired services
• Track anything that can
expire.
• Domains
• SSL Certificates
• Support Contracts
• The Monitoring Agent
automatically creates and
updates entries for you.
• Already track these
elsewhere? API Access lets
you access this information
on your terms
14. CONTACT MENU EXAMPLE
• Open the right URL for access
to resources
• Launch needed applications,
offers to download if not
installed
• Unify their support
experience
• Increase end user satisfaction
20. A community to share, learn and grow
community.watchmanmonitoring.com
21. Signup for news and information at
www.watchmanmonitoring.com/mactechpro
22. Plans and Pricing
Getting Started: $75/month, limited to 25 machines
Professional: $249/month for 1500 machines;
additional 20% monthly discount for ACN members
Subscription is month-to-month, no contract, cancel any time
Scenario: Watchman Monitoring as a profit center!
More details in our Subscriber Community