Managing the Multigenerational Library

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Brick and Click 2010 Academic Library Symposium presentation

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Managing the Multigenerational Library

  1. 1. MANAGING THE MULTIGENERATIONAL LIBRARY Colleen S. Harris Head of Access Services University ofTennessee at Chattanooga colleen-harris@utc.edu http://guardienne.blogspot.com
  2. 2. YOU, THE MANAGER http://icanhascheezburger.com/2010/08/24/funny-pictures-crazy-i-was-crazy/
  3. 3. A Smorgasbord of Ages  As many as five generations  Traditions  Work Ethic  Values  Motivations http://www.flickr.com/photos/edanley/4289324169/
  4. 4. THE VETERANS: DOB 1900-1943  Moving on up…or not  The “JobWell Done” generation  Traditional “family values” and “work ethic” generation  Hourly work to earn wage, not reward based on outcomes Photo byAlan Light: http://www.flickr.com/photos/alan-light/211193458/
  5. 5. BABY BOOMERS: DOB 1943-1960  Raised during positive, optimistic time of economic expansion  Altered traditional family roles  Accumulated debt  Original “workaholics”  Largest part of workforce http://alumni.indiana.edu/magazine/issues/200701/abbieroad.shtml
  6. 6. GEN X: DOB 1960-1980  Sociopolitically aware  Economic free agents  Outcome oriented  Fast feedback  Work/Life balance http://sevensassysisters.com/wp-content/uploads/2010/07/Judd-Nelson-225x300.jpg
  7. 7. GEN Y: DOB 1980-1994  Multitaskers  Work in teams  Tech facile  Enthusiasm  Internal gratification> reward  High need for praise  Opportunity job- hoppers  Outnumber Gen X 80 million to 44 million http://youngwomenmisbehavin.com/2009/12/07/misbehavin-notification-gen-y-gets-some-needed-attention/
  8. 8. MILLENIALS/GEN-M: DOB POST-1994 Tech facility Adaptable Creative Inability to concentrate on one thing at length/ born multitaskers
  9. 9. http://www.austinkleon.com/2008/04/21/so-what/
  10. 10. The Case of the Sad Cupcake
  11. 11. How Well Do You Know Your Staff? How Well Do They Know Each Other? Cecily does have a life outside the library. Sort of.
  12. 12. NAVIGATING THE RAPIDS
  13. 13. Consider…

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