HRM

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HRM

  1. 1. HR MANAGEMENTOF “BARCLAYS MAURITIUS”<br />WARDA<br />AMIR<br />LAILA<br />TOQEER<br />SHAHZAD<br />
  2. 2. <ul><li>British Financial Services Firm
  3. 3. World-wide bank
  4. 4. Founded in 1690
  5. 5.  Ranked as the 25th largest company in the world
  6. 6. Second largest Bank in United Kingdom
  7. 7. The bank's headquarter is  in Canary Wharf, in London's Docklands.
  8. 8. Worldwide, Barclays has over 4,750 branches in over 50 countries</li></li></ul><li>Barclays Mauritius:<br /><ul><li>3rd largest Bank in country
  9. 9. Head office is in the country’s capital city, Port Louis
  10. 10. Operating in Mauritius since 1919
  11. 11. Barclays Mauritius serves more than 88,000 customers,
  12. 12. Has 31 branches
  13. 13. Range of banking services to retail and cooperate customers</li></li></ul><li>CORPORATE & ORGANISATONAL CULTURE OF BARCLAYS MAURITIUS:<br /><ul><li>Aims at building close and long term relationship with its customers
  14. 14. Based on understanding key issues in their worlds
  15. 15. Excellent reputation over the past 80 years, based on high credit rating
  16. 16. Our team strives to maintain a world class banking service
  17. 17. Believe in “Working together”
  18. 18. Meets the need of ever-changing needs of business clients both ,residents and non residents of Mauritius
  19. 19. Corporate culture composed of three main departments namely:
  20. 20. Corporate domestic
  21. 21. International banking division
  22. 22. Asset finance</li></li></ul><li>SERVICES:<br /><ul><li>Personal services include a range of current and savings accounts, foreign currency accounts, loans – including home loans and multi-purpose loans, credit cards, ATMs, and telephone banking.
  23. 23. Business services include lending products, trade and export finance and many specialist services such as treasury, foreign exchange and capital markets capability. Barclays Mauritius is also present in the asset finance (leasing) business through the Barclays Leasing Company Ltd.</li></li></ul><li>Products::<br /><ul><li>Retail banking: everyday personal banking, including home loans and foreign currency accounts
  24. 24. Corporate banking: business banking services, including loans, trade and export finance and foreign exchange
  25. 25. Barclaycard: a range of international credit card facilities
  26. 26. ONLINE/TELEPHONE BANKING</li></li></ul><li>RECRUITMENT AND SELECTION:<br />is designed to ensure that the right people are on the right jobs with right skills..<br />
  27. 27. STAGES:<br /><ul><li>Job analysis by analyst(what, where...We Need!)
  28. 28. Job description (scope ,duties, responsibilities)
  29. 29. Person/job specification (physical and mental abilities)
  30. 30. TYPES:
  31. 31. Internal.
  32. 32. External.
  33. 33. INTERNAL SELECTION
  34. 34. IJA (Internal Job Advert)</li></ul>ensures that job opportunities are advertised and circulated to all branches and offices.<br /><ul><li>“Promotion within”
  35. 35. EXTERNAL RECRUITMENT
  36. 36. Job advertisement
  37. 37. Job centres
  38. 38. Private Agencies
  39. 39. Trade Unions</li></li></ul><li>SELECTION:<br />
  40. 40. TRAINING & DEVELOPMENT:<br />Barclays Bank PLC Mauritius has its own talent development initiative<br />On-job training<br />Off-job training<br />
  41. 41. TRAINING WE PROVIDE:<br /><ul><li>Induction/orientation
  42. 42. Job training
  43. 43. Communication skills
  44. 44. Training in attitude
  45. 45. Training for promotion
  46. 46. Problem-solving skills
  47. 47. Mangerial training
  48. 48. Diversity
  49. 49. Healthy and safety
  50. 50. Supervisory training
  51. 51. Apprenticeship training
  52. 52. Security training</li></li></ul><li>PERFORMANCE APPRAISAL SYSTEM :<br /><ul><li>Self appraisal
  53. 53. Appraisal by peers
  54. 54. Appraisal by Subordinates
  55. 55. Individual employees are assessed for their performances
  56. 56. Those employees who do not meet their target or whose performances are not up to the set standards are sent for further personal skills course.</li></li></ul><li>Appraisal Method:<br /><ul><li>Judgement of employees performance, behaviour inhis/her job
  57. 57. Helps in decision making and control
  58. 58. Where employees are doing good and where we need to improve
  59. 59. Methods of Performance Appraisal
  60. 60. Ranking by manager
  61. 61. Gradin
  62. 62. Rating scale(on which points are given for personal characteristics)
  63. 63. Qualitative
  64. 64. Quantitative</li></li></ul><li>Performance Appraisal Committee :<br /><ul><li>Judge the individual performances of the employees
  65. 65. compare them with their previous performances & compare them with the already set standards.</li></li></ul><li>Reward Management:<br /><ul><li>Financial
  66. 66. Non-financial
  67. 67. Pensions
  68. 68. Promotions
  69. 69. Achievements responsibility
  70. 70. Personal Growth
  71. 71. Photos in magazines,notice Board displays
  72. 72. Thank you prizes</li></ul>Weekend Trips<br /><ul><li>Total reward
  73. 73. Strategic Reward System</li></ul>(Considers:<br />External and Internal environments)<br />
  74. 74. LEADERSHIP AND MANAGEMENT STYLE<br /><ul><li>Task oriented leadership
  75. 75. A highly task-oriented leader focuses only on getting the job done, and can be quite autocratic.
  76. 76. They will actively define the work and roles required, put structure in place, plan, organize and monitor.
  77. 77. However, as task-oriented leaders spare little thought for the well-being of their teams, this approach can suffer many of the flaws of autocratic leadership, with difficulties in motivating and retaining staff.</li></li></ul><li>MANAGEMENT PRACTICES:<br />Methods or techniques found to be the most effective and <br />practical in achieving an objective (such as increasing profits, preventing or <br />minimizing pollution) while making the optimum use of the firm’s resources.<br /><ul><li>Operations management
  78. 78. Quality of targets.
  79. 79. Interconnections of targets.
  80. 80. Performance management
  81. 81. Performance tracking.
  82. 82. Decision making.
  83. 83. People management
  84. 84. Interconnections of targets.
  85. 85. Consequence measurement.</li></li></ul><li>Conclusion:<br />
  86. 86. THANKYOU!<br />

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