Experts in Asia-In AsiaCompany Overview - January 2012
EXO COMPANY OVERVIEWExotissimo Travel Is A Leading Inbound Tour Operator AndDestination Management Company ToVietnam, Cambodia, Laos, Myanmar, Thailand, Indonesia And Japan.We Organize Everything From Tailor-made Tours For IndividualTravelers To Memorable Incentive Trips For Hundreds Of Employees.A BRIEF HISTORYExotissimo Travel Established In Ho Chi Minh City In January 1993 AsThe First European Invested Joint-venture Company Operating InTourism In Vietnam . Since Then We Have Grown Into A Network Of19 Operations Offices With Dedicated Sales Teams Around TheWorld.
OUR NETWORKExotissimo Travel Group employs a team of over 550 travel professionals in our19 operations offices. Thailand Vietnam Cambodia Bangkok Saigon Phnom Penh Chiang Mai Hanoi Siem Reap Phuket Danang Myanmar Thailand Yangon Indonesia Bangkok Mandalay Sanur, Bali Chiang Mai Bagan Phuket Heho Laos Vientiane Luang Prabang Pakse
As we enter our 20th year of operation in Southeast Asia and Japan, Exotissimo continues to delivergenuine value to our partners and improve upon the qualities that make us great. Our commitment tooperating with the highest standards of service and professionalism as well as offering and executing seamless travel experiences is the reason why Exotissimo stands above the rest.
EXOTISSIMO PROFILES Olivier Colomes – Co - Founder and Chief Executive Officer Originally hailing from France, Olivier has been based in Asia for over 8 years. As co-founder of Exotissimo Travel, Olivier has grown the company from strength to strength from it’s inception in 1993 in Ho Chi Minh City.
EXOTISSIMO PROFILES Hamish Keith – Chief Operations Officer Hamish Keith is a long-term resident of Asia, calling Bangkok his home for over twenty years and actively oversees Exotissimo’s product development to ensure we are offering the most Experience lead tours in the market. Hamish has extensive experience in the industry having launched travel brands in Asia before joining Exotissmo as General Manager for Exo Thailand’s launch in 1993.
EXOTISSIMO PROFILES Ron Dreyer – Vice President Sales – North America Ron has an extensive and thorough knowledge of the travel industry derived from previous tenures with employers including G Adventures, Langham Hotels International and Marriott International. Based in Florida, Ron is passionate about travel is Asia and holds a deep knowledge of Exotissimo’s seven destinations. Ron manages relationships with Exotissimo clients throughout the US and Canada.
WHY CHOOSE EXOTISSIMO AS YOUR TRAVELPARTNER IN ASIA?The strength of our network Exotissimo employs a team of over 550 travel professionals across 17 wholly owned operations offices. Wherever your clients our team is close by taking care.Professional organisation We use internationally-recognised, fully-integrated travel software TOURPLAN and our reservations and operations teams receive complete and regular professional training. Our organization allows us to deliver a fast and consistent service as well as seamless itineraries through five-countries.Top quality service on the ground We are committed to providing the highest quality of service possible in our destinations. We have a strong guide training program, use the best vehicles and work only with preferred suppliers all subject to regular and rigorous inspections.Our experience in Asia We have been operating in Indochina since the region opened up to tourism 19 years ago. We consider ourselves travel pioneers and all our staff live and work in the region
WHY CHOOSE EXOTISSIMO AS YOUR TRAVELPARTNER IN ASIA?We understand your needs Our international management team hail from all across Europe and North America and have enormous collective experience in the travel industry. We are able to understand your needs quickly and are always on hand to solve any problems and smooth any misunderstandings.A truly creative travel company We pride ourselves on our creativity and have developed product departments in each destination to develop unique programs and itineraries to help our clients stay ahead of the field.Specialised teams and personal service Although we have grown into a big company we have a small company mentality. We have developed small specialised teams to handle each market segment and group of clients to deliver the personal service you deserve.References We work with some of the world’s top travel companies and can provide you with a list of references if necessary. Our target client is a small to medium sized tour operator offering cultural tours, adventure tours.
EXOTISSIMO IS FULLY COMMITTED TODEVELOPING, OPERATING AND MARKETINGTOURISM IN A SUSTAINABLE MANNER.The Exo Foundation-Our charitable fund to aid local organizationsEncouraging Cultural RespectTreading LightlySupporting local charitiesWorking with locals to develop community-based tourism projects Exo Cares- A booklet filled with responsible travel tips given to all of ourclients
SALES SUPPORTTravel Trade Website A comprehensive online platform allowing access to all tariffs, tours, training tools and factsheets.The Proguide Exotissimo’s annual brochure for travel professionalsHorizons Our inspirational tri-annual magazine full of travel tips, new products and destinational advice.ENL Our monthly Electronic Newsletter bringing you up to the minute developments in seven destinations.Training Presentations Regularly updated power points on product training can be accessed through our Travel Trade site.Webinars Weekly online training sessions are available for all of our clients covering a range of topics across seven destinations.Global Sales Teams Our sales managers are available around the world for training and general sales support.
PROFESSIONAL INDEMNITY INSURANCE The Exotissimo Travel Group holds Professional Indemnity Insurance with the QBE Insurance Company Limited
Access to our private network An inside track to Asia Personalized journeys Unparalleled Service Total Flexibility Informed advice Specially-trained consultants Top quality service on the ground Responsible and ethical travelOUR COMMITMENT TO YOU