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Future-Ready Training
and Leadership 2014
Wali Zahid, ceo Skill City
The National Society for the Support of Education & T...
Your expectations
What do you hope to achieve from
This hour? This topic?

Skill City: Asian Answers. To Asian Questions

...
Who’s Wali?

Skill City: Asian Answers. To Asian Questions

skillcity.co
Wali
Wali is a disruptor and trends-watcher.
He leads one of Asia’s longest-running Train The Trainer,
now in 14th year | ...
obsoledge

Skill City: Asian Answers. To Asian Questions

skillcity.co
i.e. obsolete knowledge most of us
are content with and pass along!
Much has changed in these few years
Skill City: Asian ...
1 Future-ready training
10 shifts

Skill City: Asian Answers. To Asian Questions

skillcity.co
1
Training

Learning

Training and learning are two different things. The emphasis is not on training any more;
it’s on le...
2
Knowledge

Practice

Knowledge is available at the click of a mouse. Hence, it’s cheap.
The training courses (which are ...
3
Gap

Strength

The earlier-generation TNA focused on gap analysis. So, people were sent to training in
their areas of de...
4
Linear

Non-linear,
visual

Today’s learner is not linear. So a PowerPoint slide like this won’t work with them. YES!
Us...
5
Trainer

Peer

Generation Y or Millennial learners (people born after 1980) are more receptive to ideas
from peers as op...
6
Classroom
training

Project-based
learning et al

Classroom-based, face-to-face, trainer-led training results in lesser ...
7
Comprehensive

Bite-sized

Earlier emphasis on training to be comprehensive (so that we have the right ROTI!), thus
very...
8
Tried & tested

Trial & error
PBL

Gen X’s emphasis on finding the best practice, tried & tested doesn’t go well with Ge...
9
Tell

Ask

Telling perhaps never worked with any generation. It won’t definitely work with Gen Y.
Instead, use ‘ask’ – t...
10
Critique

Praise

In feedback, it used to be called constructive, areas of improvement or development.
Doesn’t work wit...
2 Future-ready leadership
10 shifts

Skill City: Asian Answers. To Asian Questions

skillcity.co
1
Extrovert

Quiet

Extroverts who spoke at length and dominated the airtime and thus grabbed the
leadership (read: limeli...
2
All-rounder

Rough edges

The earlier emphasis on leader to be an all-rounder (near-perfect in everything, from
strategy...
3
Boss

Peer

Gen Y doesn’t believe in the boss concept. They want you to treat them like a peer. In a
high-performing wor...
4
Transactional

Transformational

Transactional (give & take: you perform & I’ll reward you!) now appears so archaic.
Car...
5
Control

Autonomy

Control function was so paramount that it was part of the five management elements.
Not anymore. Just...
6
Manager
oversight

Homeworking

The leader or manager needed to see people in front of their eyes to believe they were
w...
7
Do more

Do less

More was considered better. Longer hours of work. Bigger control spans. More vertical
structures. More...
8
Multitasking

Mono tasking

Just like extrovert leaders, multitasking was considered an asset. New research tells that
n...
9
Appraise

Develop

Annual appraisal was once an integral part, now it’s emerging as criminal. Moralelowering, time- and ...
10
Only one
success fit

Many
success routes

There was a misplaced emphasis on single-route success. Leaders who got it t...
More from Wali
§ 
§ 
§ 
§ 
§ 
§ 
§ 

Great Training in 10 Simple Steps (ebook & flipbook, iBook, PPt)
The Theory Pa...
Thank you!
Wali Zahid
skillcity@live.com
www.skillcity.co
+92 300 820 1 88 9
+971 50 2 55 3 88 7
+973 3416 0522
fb.me/skil...
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Future-ready training and leadership - Wali Zahid

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REVISED 2014 trends on how leadership and training can be seen and made effective!

By Wali Zahid, an Asian authority on workplace learning. A talk given at The National Society for the Support of Education & Training Bahrain

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Future-ready training and leadership - Wali Zahid

  1. 1. Future-Ready Training and Leadership 2014 Wali Zahid, ceo Skill City The National Society for the Support of Education & Training Bahrain: 21 March 2013 | Revised 20 January 2014 Skill City: Asian Answers. To Asian Questions skillcity.co
  2. 2. Your expectations What do you hope to achieve from This hour? This topic? Skill City: Asian Answers. To Asian Questions skillcity.co
  3. 3. Who’s Wali? Skill City: Asian Answers. To Asian Questions skillcity.co
  4. 4. Wali Wali is a disruptor and trends-watcher. He leads one of Asia’s longest-running Train The Trainer, now in 14th year | 16+ locations | 1,000+ trainers trained. Wali runs Leadership for CEOs and Women in Leadership courses in Asian capitals. Skill City: Asian Answers. To Asian Questions skillcity.co
  5. 5. obsoledge Skill City: Asian Answers. To Asian Questions skillcity.co
  6. 6. i.e. obsolete knowledge most of us are content with and pass along! Much has changed in these few years Skill City: Asian Answers. To Asian Questions skillcity.co
  7. 7. 1 Future-ready training 10 shifts Skill City: Asian Answers. To Asian Questions skillcity.co
  8. 8. 1 Training Learning Training and learning are two different things. The emphasis is not on training any more; it’s on learning: the actual, measureable change of behaviour. So no more talk of training manhours, days, ROTI (return on training investment), TNA (training needs analysis) Skill City: Asian Answers. To Asian Questions skillcity.co
  9. 9. 2 Knowledge Practice Knowledge is available at the click of a mouse. Hence, it’s cheap. The training courses (which are an expensive proposition) now need to provide occasions for skills practice (learning by doing) though collaborative methods. Skill City: Asian Answers. To Asian Questions skillcity.co
  10. 10. 3 Gap Strength The earlier-generation TNA focused on gap analysis. So, people were sent to training in their areas of deficit. That didn’t help. Training efficacy came to nearly zero. Now, we need to train people in their strength areas – so they achieve excellence. Skill City: Asian Answers. To Asian Questions skillcity.co
  11. 11. 4 Linear Non-linear, visual Today’s learner is not linear. So a PowerPoint slide like this won’t work with them. YES! Use visually appealing data – movie clips, video cases, training videos, RSA Animatetype. In texts, use infographics or mind maps. Use one-word/one-graphic slides. Skill City: Asian Answers. To Asian Questions skillcity.co
  12. 12. 5 Trainer Peer Generation Y or Millennial learners (people born after 1980) are more receptive to ideas from peers as opposed to symbols of authority (teacher/trainer/manager/parent). Hence, do not attempt to ‘teach’ them. Instead, use peer learning and peer pressure. Skill City: Asian Answers. To Asian Questions skillcity.co
  13. 13. 6 Classroom training Project-based learning et al Classroom-based, face-to-face, trainer-led training results in lesser learner engagement and retention. Instead, give them a problem to solve or a classroom project to manage. They will be involved and the learnings will last longer. Skill City: Asian Answers. To Asian Questions skillcity.co
  14. 14. 7 Comprehensive Bite-sized Earlier emphasis on training to be comprehensive (so that we have the right ROTI!), thus very structured, ambitious and for long hours is out. Half a dozen learning outcomes may not work in a daylong training. Make it bite-sized. Small is beautiful! Skill City: Asian Answers. To Asian Questions skillcity.co
  15. 15. 8 Tried & tested Trial & error PBL Gen X’s emphasis on finding the best practice, tried & tested doesn’t go well with Gen Y. They want to learn by trial and error. Because there could be several right answers! Hence, problem-based learning is in. Allow them to fail – on class, and at work. Skill City: Asian Answers. To Asian Questions skillcity.co
  16. 16. 9 Tell Ask Telling perhaps never worked with any generation. It won’t definitely work with Gen Y. Instead, use ‘ask’ – the power of questions. Will do two things: one, raise their critical thinking, two, you won’t come out as patronizing or sermonizing. Skill City: Asian Answers. To Asian Questions skillcity.co
  17. 17. 10 Critique Praise In feedback, it used to be called constructive, areas of improvement or development. Doesn’t work with majority of learners, particularly in public space/plenary. Instead, give them praise on where they have done better. Leave out gap areas. They will know! Skill City: Asian Answers. To Asian Questions skillcity.co
  18. 18. 2 Future-ready leadership 10 shifts Skill City: Asian Answers. To Asian Questions skillcity.co
  19. 19. 1 Extrovert Quiet Extroverts who spoke at length and dominated the airtime and thus grabbed the leadership (read: limelight) positions have had their share. Enter quiet, ordinary-looking, shy, awkward leader. Technology and social media has been an equaliser! Skill City: Asian Answers. To Asian Questions skillcity.co
  20. 20. 2 All-rounder Rough edges The earlier emphasis on leader to be an all-rounder (near-perfect in everything, from strategy to execution, selling to teamwork) is misplaced. She’s not a superwoman. Like everyone else, she’s imperfect, with some rough edges. And that’s okay! Skill City: Asian Answers. To Asian Questions skillcity.co
  21. 21. 3 Boss Peer Gen Y doesn’t believe in the boss concept. They want you to treat them like a peer. In a high-performing workplace, you and they are likely to be responsible for separate result areas. You are only their line manager; no show-off of your experience/years! Skill City: Asian Answers. To Asian Questions skillcity.co
  22. 22. 4 Transactional Transformational Transactional (give & take: you perform & I’ll reward you!) now appears so archaic. Carrot & stick may not work with self-driven individuals. Instead, seduce them, charm them with your ambition, vision, the impact, the difference you all are going to make! Skill City: Asian Answers. To Asian Questions skillcity.co
  23. 23. 5 Control Autonomy Control function was so paramount that it was part of the five management elements. Not anymore. Just like the word discipline, control has got negative connotation. What people need is autonomy (of course with system providing self-accountability). Skill City: Asian Answers. To Asian Questions skillcity.co
  24. 24. 6 Manager oversight Homeworking The leader or manager needed to see people in front of their eyes to believe they were working right. With homeworking becoming a serious phenomenon, a leader perhaps won’t be seeing their direct reports for months. Prepare for this shock! Skill City: Asian Answers. To Asian Questions skillcity.co
  25. 25. 7 Do more Do less More was considered better. Longer hours of work. Bigger control spans. More vertical structures. More meetings. What is in now are no or fewer, shorter meetings, a fewerhour workday (much less if you are self-employed). Flatter teams. 3/4 things on your JD! Skill City: Asian Answers. To Asian Questions skillcity.co
  26. 26. 8 Multitasking Mono tasking Just like extrovert leaders, multitasking was considered an asset. New research tells that nothing gets done in multitasking. Enters mono or single tasking. As Daniel Goleman explains in Focus, leaders can use apps that block other tasks while you achieve this! Skill City: Asian Answers. To Asian Questions skillcity.co
  27. 27. 9 Appraise Develop Annual appraisal was once an integral part, now it’s emerging as criminal. Moralelowering, time- and money-wasting. Killing teamwork. Instead of appraising, develop them. Blind your eyes from their weaknesses. Focus only on strengths and results. Skill City: Asian Answers. To Asian Questions skillcity.co
  28. 28. 10 Only one success fit Many success routes There was a misplaced emphasis on single-route success. Leaders who got it through hard work, or respecting their bosses, or by being creative expected their reports to do the same. No more! There are as many routes to success. Laziness one of them! Skill City: Asian Answers. To Asian Questions skillcity.co
  29. 29. More from Wali §  §  §  §  §  §  §  Great Training in 10 Simple Steps (ebook & flipbook, iBook, PPt) The Theory Part with Wali – Learning about Learning (ebook, PPt) Train The Trainer workbook (manual & PPt) Value-Based Trainer (PPt) Learner Readiness and Wali’s Will-Skill Matrix (PDF, PPt) Learning Preferences of Generation Y (PPt) The Future of HR @ SHRM conference (PPt) Google these Skill City: Asian Answers. To Asian Questions skillcity.co
  30. 30. Thank you! Wali Zahid skillcity@live.com www.skillcity.co +92 300 820 1 88 9 +971 50 2 55 3 88 7 +973 3416 0522 fb.me/skillcity Skill City: Asian Answers. To Asian Questions skillcity.co

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