Future of HR - Wali Zahid SHRM HR Conference v1

3,472 views

Published on

Asian thought leader Wali Zahid's talk on Future of HR at an SHRM conference in Karachi, Pakistan

3 Comments
9 Likes
Statistics
Notes
No Downloads
Views
Total views
3,472
On SlideShare
0
From Embeds
0
Number of Embeds
176
Actions
Shares
0
Downloads
181
Comments
3
Likes
9
Embeds 0
No embeds

No notes for slide

Future of HR - Wali Zahid SHRM HR Conference v1

  1. 1. The Future of HR Wali Zahid | ceo, Skill City bahrain SHRM Pakistan HR Conference Karachi Marriott: 22 October 2013 Skill City: Asian Answers… to Asian Questions skillcity.co
  2. 2. Welcome! Skill City: Asian Answers… to Asian Questions skillcity.co
  3. 3. Who’s Wali?  Asian businesses have known Wali for his 20-year work on business leadership and executive coaching  Leads the longest-running Train-The-Trainer program | 14th year | 16+ Asian locations | 1,000+ trainers  Taught MBA courses at IBA, ZABIST, CBM, UMT, IIU, Dow  Board/Advisory @ LCWU, Indus Valley, CBM, PSTD  At heart: a disruptor | challenging training efficacy, schooling, performance appraisal, leadership readiness Skill City: Asian Answers… to Asian Questions skillcity.co
  4. 4. World’s first paper-free TTT Skill City: Asian Answers… to Asian Questions skillcity.co
  5. 5. That’s us on web! Skill City: Asian Answers… to Asian Questions skillcity.co
  6. 6. That’s us on FB! Like us  Skill City: Asian Answers… to Asian Questions skillcity.co
  7. 7. Advising Nawaz Sharif govt  Was flown in to advise the new Nawaz Sharif government on turning around state-owned enterprises before the cabinet took oath! Skill City: Asian Answers… to Asian Questions skillcity.co
  8. 8. Leads CEO leadership workshop Skill City: Asian Answers… to Asian Questions skillcity.co
  9. 9. 2050 interview – Urdu Digest Skill City: Asian Answers… to Asian Questions skillcity.co
  10. 10. CEO Summit with Shahbaz Sharif Skill City: Asian Answers… to Asian Questions skillcity.co
  11. 11. At Pakistan Vision 2025 meeting Skill City: Asian Answers… to Asian Questions skillcity.co
  12. 12. Two parts of talk 1. How disruptions are shaping the world 2. What it means for HR Skill City: Asian Answers… to Asian Questions skillcity.co
  13. 13. Predicting the ‘future’ ‘Only a fool can predict future!’ Is that me? Quite a challenging task! Made a bit easy by multi-source windows Health warning: My views could be extreme, inconvenient, controversial, provocative!  Allah knows best (wallahu aalamu bissawab)     Skill City: Asian Answers… to Asian Questions skillcity.co
  14. 14. How disruptions are shaping the world Part 1 Skill City: Asian Answers… to Asian Questions skillcity.co
  15. 15. How disruptions are shaping world The world is connected today in ways that are shattering traditional concepts Skill City: Asian Answers… to Asian Questions skillcity.co
  16. 16. Workforce today!  Boring Job clip Skill City: Asian Answers… to Asian Questions skillcity.co
  17. 17. 1. Future world of work Year 2050: A world without offices Future Shock fame Alvin Toffler Skill City: Asian Answers… to Asian Questions skillcity.co
  18. 18. ‘Work doesn’t happen at work’  Movement, led by Jason Fried talk at TED  M&M are two reasons: Managers & Meetings  So, we are not just talking about flexi-hours working, we are talking about homeworking (see WWF report on Future of Planet) Skill City: Asian Answers… to Asian Questions skillcity.co
  19. 19. ‘Only 1 in 10 managers working’  Ghoshal: ‘Beware the Busy Manager’ research for HBR  Only 10% managers purposeful  Rest of managers: distracted (40), procrastinating (30), disengaged (20) Skill City: Asian Answers… to Asian Questions skillcity.co
  20. 20. What are managers doing? High FOCUS Disengagement 20% Procrastination 30% Low Purposefulness 10% Distraction 40% ENERGY High Source: Bruch and Ghoshal, HBR Skill City: Asian Answers… to Asian Questions skillcity.co
  21. 21. The 4-hour work-week movement Skill City: Asian Answers… to Asian Questions skillcity.co
  22. 22. Employee engagement is lowest!  Gallup Engagement Index sows declining numbers every year  2013: disengagement costing the US $450$550 billion annually  China: only 6% engaged (2013)  India: only 8% engaged (2012) Skill City: Asian Answers… to Asian Questions skillcity.co
  23. 23. Employee drivers ‘Meaning’ is the new money’ – HBR Skill City: Asian Answers… to Asian Questions skillcity.co
  24. 24. Employee drivers…  Dan Pink, Drive: 3 drivers: autonomy, mastery, purpose. Money is not!  Punished by Rewards, Alfie Kohn  PRP (performance-related pay) is out! Skill City: Asian Answers… to Asian Questions skillcity.co
  25. 25. Performance appraisal  A serious movement in place – led by WSJ / Guardian, Forbes, even HBS. Says:  ‘Don’t just redesign, scrap annual appraisals!’  Wali taught a PA 2.0 MBA course at CBM & Zabist during 2006-11, trying to develop alternatives to appraisal! Skill City: Asian Answers… to Asian Questions skillcity.co
  26. 26. Forbes – scrap PA! Skill City: Asian Answers… to Asian Questions skillcity.co
  27. 27. WSJ – scrap PA! Skill City: Asian Answers… to Asian Questions skillcity.co
  28. 28. 2. HR supply chain – as we speak  Schools, colleges, universities  New recruits/ new employees Skill City: Asian Answers… to Asian Questions skillcity.co
  29. 29. What is out  1. Motivated, disciplined employees (not made any more!) – Because of Gen Y autonomy needs 2. Training, knowledge, instruction (not effective!) 3. Degrees obsolete (Google HR boss - no GPA, no interviews!) 4. Schools & universities (replaced by MOOCS, Khan Academy, FutureLearn UK) Skill City: Asian Answers… to Asian Questions skillcity.co
  30. 30. Gen Y’ers / Millennials Skill City: Asian Answers… to Asian Questions skillcity.co
  31. 31. Gen Y employee experiences  Mass customization – everyone has a different need that needs to be met  ‘Managing your people as a workforce of one’ as Accenture calls it  Means: different strokes for different folks Skill City: Asian Answers… to Asian Questions skillcity.co
  32. 32. End of teaching? Edudemic Skill City: Asian Answers… to Asian Questions skillcity.co
  33. 33. Learning, not teaching! Wharton Skill City: Asian Answers… to Asian Questions skillcity.co
  34. 34. End of college degrees: HBR Skill City: Asian Answers… to Asian Questions skillcity.co
  35. 35. GPA & interviews useless: Google Skill City: Asian Answers… to Asian Questions skillcity.co
  36. 36. Khan: Teacherless classrooms Skill City: Asian Answers… to Asian Questions skillcity.co
  37. 37. KAS: Parent-Teacher Meeting  ‘Teachers are the biggest hurdle in student learning,’ KAS tells parents at Karachi PTM/2013 Skill City: Asian Answers… to Asian Questions skillcity.co
  38. 38. MOOCs replacing unis Skill City: Asian Answers… to Asian Questions skillcity.co
  39. 39. Free education globally Skill City: Asian Answers… to Asian Questions skillcity.co
  40. 40. MOOCs rising Skill City: Asian Answers… to Asian Questions skillcity.co
  41. 41. Even UK unis following! Skill City: Asian Answers… to Asian Questions skillcity.co
  42. 42. 3. Technology  Cloud, wearable computing is changing everything – Google Glass, iWatch  Death of ERP (now open-source, SaaS, modular, smaller)  Tracking of productivity in real-time  End of office email, and all those cc’s! Skill City: Asian Answers… to Asian Questions skillcity.co
  43. 43. End of ERP Skill City: Asian Answers… to Asian Questions skillcity.co
  44. 44. Recruiting: Things at speed of life Earlier: Recruiting cycles used to take forever Now: End of CV hiring - social recruiting at runtime Tech to take over compensation, succession planning and training Automatic data collection and analytics Software that pre-interviews candidates The resume’s relevance fades, while visible portfolios rise More standardization and integration with applicant tracking systems (ATS)  More, earlier face-to-face conversations with video interviewing Source: David Spark        Skill City: Asian Answers… to Asian Questions skillcity.co
  45. 45. What it means for HR Part 2 Skill City: Asian Answers… to Asian Questions skillcity.co
  46. 46. Likely scenario: 3 things may happen 1. Some HR parts which have no efficacy are removed from the transaction/table 2. Some HR parts taken by technology/BPO – recruitment, training, productivity tracking, rewarding 3. Some parts will become line functions – engagement Skill City: Asian Answers… to Asian Questions skillcity.co
  47. 47. What will HR do then?  Honest answer: We don’t know!  New roles (beyond HRBP) to emerge in a new era 1. Commercial acumen/ business-orientation! 2. HR as entrepreneur or innovator 3. Key role: Balancing technology and human touch 4. Managing Just-in-Time workforce capability Skill City: Asian Answers… to Asian Questions skillcity.co
  48. 48. Questions?  This is draft version 1.  Future versions may take a different shape! Skill City: Asian Answers… to Asian Questions skillcity.co
  49. 49. Thank you! Wali Zahid skillcity@live.com www.skillcity.co +92 300 820 1 88 9 +971 50 2 55 3 88 7 +973 3416 0522 Skill City: Asian Answers… to Asian Questions skillcity.co

×