Websites: do you tick all the boxes?

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By Geldards at WCVA's Charity Law Conference 2013.

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Websites: do you tick all the boxes?

  1. 1. Websites – Do you tick all the boxes?Owen Evans, AssociateTuesday 21 May 2013
  2. 2. Objectives• To provide an overview of some key legal issuesof which third sector organisations need to beaware when operating their websites
  3. 3. Framework• What is a website?• Purpose of your website: identifying potentialareas of risk• The legal requirements• Contractual and other (legal) risks
  4. 4. What Is A Website? A Non-techie View• An organisation’s global shop window• Laws of more than one country may apply
  5. 5. Purpose Of Your Website:Identifying Potential Areas Of RiskCommon purposes (and associated risks):•To provide information• inaccurate or misleading information• liability for visitor’s reliance•Raise funds• processing personal data• data protection legislation
  6. 6. Purpose Of Your Website:Identifying Potential Areas Of RiskCommon purposes (and associated risks):•To market your services• Privacy and Electronic CommunicationsRegulations 2003• data protection legislation•To sell products to consumers• distance selling regulations, consumer protectionlegislation, e-commerce regulations
  7. 7. Purpose Of Your Website:Identifying Potential Areas Of RiskCommon purposes (and associated risks):•Operate bulletin boards/chats rooms• visitor behaviour• defamatory or illegal content•Link to third party sites• potential IPR infringement if no consent• defamatory or illegal content on the third partysites
  8. 8. The Legal RequirementsInformation about you:•Charities•Companies
  9. 9. The Legal RequirementsInformation about online contracts:•Steps to conclude contract•How to correct errors•Languages•Codes of conduct•Goods/services offered
  10. 10. The Legal RequirementsInformation about online contracts:•Price, plus taxes•Delivery costs•Arrangements for payment, delivery andperformance•Rights to cancel and cooling-off period•Your contact details
  11. 11. The Legal RequirementsData protection in a nutshell:•Data protection legislation regulates theprocessing of personal data with the aim ofprotecting those individuals whose data is beingprocessed
  12. 12. The Legal RequirementsThe Data Protection Act 1998:•Confers broad obligations on those who collect•Confers broad rights on individuals whose data iscollected•Criminal and civil liability and adverse publicity
  13. 13. The Legal RequirementsWhat is personal data?•Data from which a living individual can beidentified whether from that data alone or inconjunction with other data in the data controller’spossession relating to the individual and hispersonal family life, business or profession or isused to take some action in respect of theindividual
  14. 14. The Legal Requirements• Rights of data subjects:• copies and information• prevent processing• object to marketing• compensation• rectify, block, erase or destroy inaccurate orexcessive data• Fundraising / marketing / chat rooms
  15. 15. The Legal Requirements• Obligations on those who collect personal data(data controllers):• notification• fair & lawful processing: who, what, where, how• security• data processors
  16. 16. The Legal Requirements• Data protection and minors:• stronger safeguards• verifiable consent of parent/guardian• difficulties in determining whetherparent/guardian consent needed• Jurisdiction issues• Posting personal data on your website
  17. 17. The Legal Requirements• Electronic marketing:• privacy regulations• individuals -v- organisations• “soft option” consent• third sector organisations• opt-in -v- opt-out
  18. 18. The Legal Requirements• Privacy policies:• collection• use and transfers• how individual can exercise his/her rights• Changes to privacy policy:• consent for new use• Privacy policy alone isn’t enough
  19. 19. The Legal RequirementsCookies:•What are they?•Information and consent issues•Exemption
  20. 20. The Legal RequirementsMarketing:•Various general requirements:• accurate• not misleading• not aggressive•Codes of practice
  21. 21. The Legal RequirementsEquality Act 2010:•Obligation not to discriminate•Failure to make ‘reasonable’ adjustments couldlead to civil proceedings and fines•Ability Net: “90% of charities breaking equalitylaws” (May 2011)•Lots of useful guidelines: W3C, the RNIB, DisabilityRights Commission
  22. 22. Contractual & Other Legal RisksContractual issues:•Terms and conditions of supply -v- website termsof use•Well drafted terms and conditions of supply•Incorporation
  23. 23. Contractual & Other Legal RisksDefamation:•What is defamation?•Content posted by users•Content on third party websites•Internet defence•Defence under the e-commerce regulations•Jurisdiction
  24. 24. Contractual & Other Legal RisksMaking sure you have the rights you need:•Do you own the necessary IPRs to modify yourwebsite?•Using third party materials•Protecting your content•Linking to other websites
  25. 25. Contractual & Other Legal RisksHosting:•Key terms you should expect to see:• Service level guarantees• Liability and indemnities• Maintenance• Data protection issues
  26. 26. Contractual & Other Legal RisksModifications and developments:•In-house development•Use of third parties•Key terms:• timescales• cost and payment terms• technical specifications• ownership of IPRs in modifications• testing of developments
  27. 27. Contractual & Other Legal RisksWebsite terms of use:•User behaviour•Exclusions of liability•Remedies•Incorporation•Distinction between terms of use and disclaimers
  28. 28. Contractual & Other Legal RisksFundraising:•No additional formal requirements•Purpose / intended use•Gift aid
  29. 29. A Recap• There are a significant number of different legalissues which may affect the operation of yourwebsite
  30. 30. Cardiff Derby NottinghamThank You
  31. 31. Contact DetailsOwen EvansDD : 029 2039 1850owen.evans@geldards.comwww.geldards.com

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