Futureofworkthreatsandopportunitiesbzkinformal (2)

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Futureofworkthreatsandopportunitiesbzkinformal (2)

  1. 1. The Future of Work Promises and ThreatsPresentation for the InformalGroup of policy strategistsNetherlands Public AdministrationVictor van RijSenior advisor foresightJanuary 13th 2009 , The Hague
  2. 2. The promises Amazing Possibilities of Digitalisation,Mode 2 workers, web 2.0 …. 3.0, 4.0etc Abundant availability of information , easy collaboration on distance crossing all borders, contact with allABC NEWShttp://www.youtube.com/watch? The ease of working and meetingv=ZmfXksLir1g virtually anywhere and everywhere Virtual simulationsMichael Welshhttp://www.youtube.com/watch? Empowerment of “Digital” people,v=NLlGopyXT_g autonomy Mechanic eyes (sensors), RFID’s ,everywhere (soon) mechanical actors everywhere, real time measuring2
  3. 3. The promises The ThreatsAbundant availability of information , Overload of information (noteasy collaboration on distance verifiable information) the 24/7crossing all borders, contact with all syndrome –no social life Loss of control (some borders had good reasons)The ease of working and meetingvirtually anywhere and everywhere Loss of contact with reality, your home baseVirtual simulationsEmpowerment of “Digital” people, “Digital poor” people cannot copeautonomy The speed of change /generation differences/transition after transitionMechanic eyes (sensors) everywhere Control out of control (new(soon) mechanical actors Taylorism)everywhere, real time measuring New systemic vulnerabilities 3
  4. 4. Weak signals for OVERLOAD? FRANCE TELECOM 28 Suicides in 18 months in a company of roughly 100.000 4 a signal or just statistics
  5. 5. ? CT fo r TA N al s CO gn O F si k SS ea LO W D AN AD O RL VEO
  6. 6. L? RO NT 8) CO (2 00 F la ce O or kp UT w e th O in L ac y RO iv Pr NT t or epCO R D N A R : ce ur So
  7. 7. The ThreatsOverload of information (not STRESSverifiable information) the 24/7syndrome –no social life http://www.metacafe.com/watch/15 52749/stress_and_job_go_out/Loss of contact with reality OR WORSE FRANCE TELECOMLoss of control (some borders hadgood reasons) http://www.youtube.com/watch? v=6RduTtLwOjQ&feature=related“Digital poor” people cannot copeThe speed of change /generationdifferences/transition after transitionControl out of control (newTaylorism)New systemic vulnerabilities7
  8. 8. A dangerouscombination 8
  9. 9. Some public sector worries regarding future of workOverload and stress the 24/7 idea, New Taylorism!?Adaptation and flexibility : how far can we go? Digitalskills/competencies? The change of (social) environment of the work place ?Increasing speed of change? Risk of Alienation? Keeping generationsin? Keeping in pace with the Private world?“Autonomy and open source” vs “loyalty of public servant / security”Mode 2 how will the money flow?? Powerful core? What accountability forthe remaining flex public officers?“Transparency” vs “Privacy”The role of public governance in future and in particular in the digitalworld9
  10. 10. Vanuit Het Nieuwe Werken kijken naar1. Helderheid toekomstige rol overheid , welke doelen, middelen en gebieden2. Het Nieuwe werkenICT Management in relatie tot het overig managementContinue verkenning van toekomstige ICT mogelijkheden, we zien nu het topje!Implementatie: het “leren” benutten van steeds weer nieuwere tools, experimenten??Hoe hou je iedere generatie in de boot? Hoe maak je het leuk?En nieuwe organisatie van werk ? De “mode 2” ambtenaar !!! De rol van het management ?Werktijden regeling?? Behoud ambtelijke loyaliteit? Veiligheid? Negatieve effecten van hetnieuwe werken?Hoe worden de doelen werkzaamheden bepaald? Prestatie of productmanagement? Watwordt de mate van vrijheid? Wat wordt de vorm en mate van controle?Medezeggenschap en monitoren welzijn- en gezondheidseffecten cruciaal!!!!!10
  11. 11. SlotLaten we voorkomen dat we van“het oude werken, de dingen, die voorbijgaan”niet terecht komen in het“ het nieuwe werken dat ons nooit meer rust geeft”11
  12. 12. Mode 2 in Science (Gibbons, Nowotny et al)Mode 1 : work is organised along the lines of the institutions and disciplinesMode 2 : work is organised along lines of spontaneous formation , creationand recreation of networks amongst people from very different institutionsQuestion: Can we apply this model for public administration?University Scientists should be autonomous for their profession. What aboutpublic officers??Accountability is mainly achieved through scientific productivity, what will bethe accountability for more or less autonomous operating public officers??Who and how will the targets be set out, how about controls, checks andbalances?12

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