BREAKING THROUGH THE COMMUNICATION BARRIER:Effective Strategies and Resources for Overcoming Linguistic and Cultural Challenges in the Service of Our Students and Their Families
PRESENTER TEAM Donna Goserud –B.S. Special Education; B.S. Elementary Education; M.A. French; English-Secondary Education; Reading Specialist; ESL Specialist; Kutztown University; Millersville University; University of Laval, Quebec, Canada Vicki Reed – B.S Biology/ Environmental Education, M.S. Biology, M.S. Geo Environmental Studies; Shippensburg University; Instructional Technology Specialist, Penn State Worldwide Campus, ESL course completion, Penn State Deedee Staik0s – B.A. Biology & Foreign Languages, Vassar College; Institut d’Études Françaises d’Avignon, France; Post-baccalaureate Certifications in Secondary Ed., Spanish, English & ESL Specialist, Millersville University; La Universidad Católica de Valparaíso, Chile. Wanda McClean – Hempfield Secretary Star Carissa Rhodes – Hempfield Secretary Star Erik Goserud – B.S. Kinesiology, Penn State University; Semester at Sea, University of Virginia Hempfield secretaries – shared responses to secretary questions
OBJECTIVES1. REVIEW CULTURAL AND FUNCTIONAL CHARACTERISTICS OFHSD2. ANALYZE THE CHARACTERISTICS OF LANGUAGE MISCOMMUNICATION VS. CULTURAL MISINTERPRETATION3. IDENTIFY THE ELEMENTS OF “FIRST CONTACT” SCENARIOS4. FACILITATE COMMUNICATION AT PIVOTAL POINTS OFCONTACT
ESSENTIAL QUESTIONSI. How can we best support secretaries towork with families in a culturally sensitivemanner in our growing diverse populations?2. How understanding about cultures fromother countries can help facilitatecommunication and foster connections?
3. What steps, procedures,techniques, and strategies will helpsecretaries to respond to the needs offamilies from other countries?4. How can learning and practicingpronunciation and expression ofSpanish words and phrases assistsecretaries in welcoming families totheir schools?
5. Where are the RESOURCES ?HOW MUCH DOES A SMILE COST ?
HEMPFIELD SCHOOL DISTRICTDEMOGRAPHICSROLE OF THE SECRETARYCHALLENGES AND OPPORTUNITIES
ROLES AND RESPONSIBILITIESFAMILYSCHOOLHOMEROLE OF THE SECRETARY
CULTURAL CONSIDERATIONSLANGUAGECUSTOMSGESTURES / BODY LANGUAGEEGYPT, ETHIOPIA, VIETNAM, HAITI, KOREA,PUERTO RICO, DOMINICAN REPUBLIC, MEXICOSIMILARITIES/DIFFERENCES
SCENARIO # 1 QuickTime™ and a decompressor are needed to see this picture. REVIEW DISCUSS SUGGES T
SCENARIO #2 REVIEW DISCUSS QuickTime™ and a decompressorare needed to see this picture. SUGGEST
COMMUNITY CONNECTIONS FAMILIES/EXTENDED FAMILIES CHURCHES SPONSORS
RESOURCESSecretary training Wikispaces resource page There are a number of links here that will be updated periodically
PRACTICE TIMEFRENCH WORDS, PHRASES, EXPRESSIONSKOREAN WORDS, PHRASES, EXPRESSIONSHANDOUT OF LANGUAGES – WORDS, PHRASES,EXPRESSIONSSPANISH WORDS, PHRASES, EXPRESSIONSQUIZLET PRACTICE
THANK YOU!THANK YOU FOR YOUR TIME ANDATTENTION. REMEMBER A SMILE GOES A LOOONNNG WAY!