How many technical specialists do you need?

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In this presentation we show a simple mechanism of estimating the size of technical specialists for Offshore Development Centers (ODCs) and IT services companies.

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How many technical specialists do you need?

  1. 1. How many technical specialists do you need? Using PMM to estimate size of TCP for ODCs & IT service companies Vinay Dabholkar, Ph.D. Catalign Innovation Consulting vinay@catalign.com © 2009 Catalign Innovation Consulting 1
  2. 2. You don’t want your technical career path to be… © 2009 Catalign Innovation Consulting 2
  3. 3. Just a wall-hanging © 2009 Catalign Innovation Consulting 3
  4. 4. You want your engineers to play … © 2009 Catalign Innovation Consulting 4
  5. 5. Some of these roles… CTO Chief Architect Fellow Distinguished Engineer Pr. Architect Technical Director Sr. Staff Engineer Sr. Architect Sr. Principal Engineer Staff Engineer Architect Principal Engineer © 2009 Catalign Innovation Consulting 5
  6. 6. Question is: How many do you really need? © 2009 Catalign Innovation Consulting 6
  7. 7. To re-phrase the question… CTO Chief Architect Fellow + Pr. Architect Technical Director Distinguished Engineer Sr. Staff Engineer + Sr. Architect Sr. Principal Engineer + Architect Principal Engineer Staff Engineer Totally how many do you need here? © 2009 Catalign Innovation Consulting 7
  8. 8. Let’s use a 2 step estimation process 1 2 © 2009 Catalign Innovation Consulting 8
  9. 9. But, before that we need to wear a special goggle © 2009 Catalign Innovation Consulting 9
  10. 10. Our goggle is called Partnership Maturity Model Influencing Contribution Define new Highly Valued Standards to market Areas of Partner leadership research Ownership of New product Customer Innovation Requirements/ Ideas / prototypes partnership Centre Roadmaps consulting Co-developing Influencing Customer Center of requirements Roadmaps orientation Excellence Offshore Cost, Quality & Post Responsiveness Development Timeliness of development to customer Centre deliverables support Adequate Customer Resource Resources with Cost of Communication Centre Basic competencies Resources Source: PMM paper by Jaideep et al Philips © 2009 Catalign Innovation Consulting 10
  11. 11. And we need two dummy organizations Let’s call them RaCo and CoeCo © 2009 Catalign Innovation Consulting 11
  12. 12. Both RaCo and CoeCo have 10 projects with 100 people each © 2009 Catalign Innovation Consulting 12
  13. 13. Now, let’s start with step-1 1 2 See each project through the PMM goggle How does the picture look? © 2009 Catalign Innovation Consulting 13
  14. 14. PMM Level RaCo CoeCo Resource 7 projects 2 projects Center Offshore Development 3 projects 4 projects Center Center of 0 projects 3 projects Excellence Innovation 0 projects 1 projects Center Highly Valued 0 projects 0 projects Partner © 2009 Catalign Innovation Consulting 14
  15. 15. Now, let’s move to step-2 1 2 Use the rule of thumb table… © 2009 Catalign Innovation Consulting 15
  16. 16. PMM Level % of TCP members Resource 0.3% – 0.7% Center Offshore 1% - 2% Development Center Center of 3% - 4% Excellence Innovation 5% - 7% Center Highly Valued 8% - 10% Partner © 2009 Catalign Innovation Consulting 16
  17. 17. Apply it to the table we got in step-1 What we get is… © 2009 Catalign Innovation Consulting 17
  18. 18. RaCo PMM Level Projects People TCP% TCP strength (est.) Resource 7 700 0.3%- 2-5 Center 0.7% Offshore 3 300 1%-2% 3-6 Development Center Center of 0 0 3%-4% 0 Excellence Innovation 0 0 5%-7% 0 Center Highly Valued 0 0 8%-10% 0 Partner Total 10 1000 0.5%- 5-11 1% © 2009 Catalign Innovation Consulting 18
  19. 19. CoeCo PMM Level Projects People TCP% TCP strength (est.) Resource 2 200 0.3%- 1-2 Center 0.7% Offshore 4 400 1%-2% 4-8 Development Center Center of 3 300 3%-4% 9-12 Excellence Innovation 1 100 5%-7% 5-7 Center Highly Valued 0 0 8%-10% 0 Partner Total 10 1000 2%-3% 19-29 © 2009 Catalign Innovation Consulting 19
  20. 20. RaCo needs: 5-11 technical specialists CeoCo needs: 19-29 technical specialists © 2009 Catalign Innovation Consulting 20
  21. 21. Now we know… CeoCo needs 2x to 6x more technical specialist than RaCo © 2009 Catalign Innovation Consulting 21
  22. 22. Look 2 years ahead through the same PMM goggle And repeat steps 1 and 2 © 2009 Catalign Innovation Consulting 22
  23. 23. It will tell you TCP need in the future © 2009 Catalign Innovation Consulting 23
  24. 24. © 2009 Catalign Innovation Consulting 24

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