NuStratus CaaS Enterprise Edition OnAvaya
NuStratus Communications-as-a-Service (CaaS) solutions leverage a new era of powerful cloud platforms that radically simplifies team and customer engagement.
NuStratus CaaS Enterprise Edition OnAvaya solutions are targeted to mid-to-large enterprises ranging from 100 to 10,000+ seats. The solution combines UCaaS and CCaaS into a single consistent reference architecture. It is a SIP or H.323-based system in a single tenant environment. The solution includes Avaya Aura® Session Manager at the core of the network and Communication Manager Evolution Server with Call Center Elite providing the contact distribution engine and feature-rich call center functionality. The CaaS solution is fundamentally the same as the Aura and CC Elite enterprise solution, but re-purposed for the hosted environment by using the administration capabilities from Avaya Control Manager (ACM) to serve end customers. Furthermore, it uses a different delivery model to the market by breaking a full Capex model from the traditional enterprise solution into Capex and Opex components. The Opex component brings the utility-based billing and value proposition that is one of our key differentiators of the CaaS solution.
Our Enterprise Edition OnAvaya solutions leverages an Avaya Aura Reference Architecture for a single tenant model allowing each enterprise customer to have a dedicated instance of the Avaya Aura stack for increased scaling, security or custom integrations. In addition, a hybrid configuration is offered where an existing premises based customer’s UC and CC solutions can be integrated with our NuStratus offers. This is useful in support of a staged migration from premises to cloud or shifting branch offices to the cloud.
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