Newsletter Nov Web

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Newsletter Nov Web

  1. 1. Welcome Supporting Voluntary & Community Action ! November & December 2008 Inside Voscur’s Magazine Bristol’s e-procurement system explained Create your own domain name E-Learning and Moodles Forthcoming Funders’ Fair Funding Voscurs – winners announced Tackling Hate Crime Image: Knowle West Media Centre Equalities Network Conservative view on community empowerment
  2. 2. Shape a life. Be a foster carer TACT is a well respected fostering and adoption agency. TACT will o er you excellent training with 24 hour support and respite care when you need it. TACT pay between £322 & £574 per week per child as well as additional allowances for birthdays, festivals and holidays. Although fostering can be challenging, it can also be very rewarding. If you believe you have the capacity and commitment to support, vulnerable children and young people between 10 -16 years old, then we’d love to hear from you. To make a di erence call: 0117 927 7725. Email: e.graham@tactcare.org.uk www.tactcare.org.uk Charity Number: 1018963
  3. 3. Welcome Contents 4 Editorial 20-21 Hate Crime Tackling Hate Crime 5 Voscur News Neighbourhood Learning 23 How To - ICT Shadowing Scheme Create your own domain name Refreshed Voscur Board Voscur staff ‘skilling up’ 24-25 How To - Funding & Finance Bristol e-Procurement System (BePS) 6-7 The Voscur Awards Pre – Tender Questionnaire online toolkit Awards to celebrate the work done by the Voluntary, Community Funding Fair and Social Enterprise sector in Bristol News from Quartet Community Foundation 8 What’s Happening in the Sector 26-27 How To - Good Practice Community Development support Supporting you to support yourself Equalities Network 28-29 How To - Green Pages 9-14 Have Your Say Green Christmas Neighbourhood Partnership Seminar Neighbourhood Partnership 30-32 Children & Young People Residents’ Forum Action Research Project New Bristol Partnership unveiled Voscur Reps Vox Pops – Impact of the credit crunch on charitable giving 34-35 Voscur Training & Learning An effective voice for Disabled people e-Learning – Moodles The Conservative view on Virtual Learning Environments community empowerment Bristol LINk 36 Diary 17 Volunteering Bristol 18-19 Equalities Equalities and Human Rights Commission funded research Why not advertise? Thrive! is available on disc. Please contact Special discounts for Voscur members! the office if you would like to Deadlines for January 2009 Thrive!: receive your Thrive! this way. The 2 December 2008 for ads, 16 December 2008 for flyers Details of prices at www.voscur.org/magazine newsletter is also available online as a pdf or phone Polly Stewart on 0117 909 9949 at www.voscur.org/magazine Disclaimer: some of the views expressed in this publication are those of individual contributors and do not necessarily represent those of Voscur. Publications, events and services mentioned in Thrive! are not necessarily endorsed by Voscur. www.voscur.org 3
  4. 4. Editorial Getting it Right Wendy Stephenson reports on Voscur’s Annual Conference and discusses representation at the Local Strategic Partnership partnership working. The Media commissioning framework for Trust talked about marketing of the the Partnership. The Partnership sector. is responsible for delivering the Local Area Agreement target The Chief Executive of Bristol City Environment for a Thriving Third Council, Jan Ormondroyd, told us Sector. Voluntary and community about the difficult job of changing sector organisations must be the culture of a large organisation in a position to influence and so that it was more responsive and deliver services. It’s important, flexible. therefore, that Voscur members are represented at all levels within Wendy Stephenson - Chief Executive The highlight of the day was the the Partnership. Voscur awards which celebrated “Professional, but warm and the excellent work of the sector in We don’t want to get caught up in friendly” was one of the many Bristol and also recognised public processes, but getting the process compliments that we received sector support. and structure right will make a about our Annual General Meeting difference to the outcome. We and Conference held at the The formal business of the Annual want to contribute to practical beginning of October. Thanks very General Meeting saw four new partnership activities that make a much to all of you who came and members elected onto Voscur’s difference to people in Bristol. made it such a successful event. board, so that we now have a full complement of elected board Our first speaker, Councillor Helen members – an indicator of a Holland used the inclusion of the healthy organisation. key to symbols Environment for a Thriving Third sector target in the Local Area It is usual Voscur practice to Equalities Agreement as an example of the announce our representatives to Article Council’s commitment to the the Bristol Partnership at our AGM. sector. Discussing commissioning, We were not able to this year as Councillor Holland talked about grants existing in the future but the Partnership was restructured during the summer. We have now ? Training ‘not in the same way’, signalling seen the proposed new structure change on the horizon. and will be working to make sure Resources that the sector is fully involved as a Workshops run by NAVCA, partner. Bassac, and ProHelp helped us Event look to the future in terms of Jan Ormondroyd has told us that the commissioning agenda and she wants to see a transparent 4 www.voscur.org
  5. 5. Voscur Voscur News A Day in the Life of… Do you want to get a better understanding of what a Councillor does? Do you want to understand how the New Voscur Board members Joanna Holmes and Red Cottam council works and how you can influence it? If so, why not Refreshed Voscur Board take part in a Neighbourhood Voscur is pleased to welcome Max Beseke, Red Cottam, David Elson and Learning Shadowing Scheme? Joanna Holmes to our board, all bringing different skills and experiences to the mix. We are particularly pleased to have different neighbourhood Following the successful Councillor perspectives (Red and Joanna), alongside a tenants’ (David) view, and the shadowing programme that Voscur experience that Max brings from the advice sector. ran early in 2008, Voscur is running a new shadowing programme from We are sorry to lose Ian Steele, who is stepping down as chair and board January to March 2009. We are member. He has been a great chair, bringing humour and direction to the expanding it this year to include role. Thanks also to James Carpenter who has also stepped down this year. Councillors and senior managers. For details of Voscur’s Board of Directors visit: Why should you take part? This www.voscur.org/about/who will give you the chance to Skilling Up shadow a Councillor or senior manager for a day, and is a great opportunity for you to gain a Sophie Bayley, Hannah Parker, Ruth Pitter and Wendy Stephenson have greater understanding of how all completed the first year of the Diploma in Teaching in the Life Long the Council works and the role of Learning Sector at City of Bristol College. local councillors. You will also be able to share your ideas about the “It was great to be able to work as a team outside of the work environment needs of your neighbourhood or and improve and develop our skills together. The learning has been community of interest. really useful and will bring benefits to our members in that our training For more information and learning events will be even better” explained Hannah Parker, please contact Hannah Neighbourhood Learning Co-ordinator. Parker on 0117 909 949 or e-mail: hannah@voscur.org ? For further information on Voscur’s Training and Learning opportunities visit: www.voscur.org/training www.voscur.org 5
  6. 6. The Voscur Awards and the winner is... The winners of the first Voscur awards celebrating the fantastic and innovative work done by the Voluntary, Community and Social Enterprise sector in Bristol were announced at the Voscur Annual Event on Thursday 2 October 2008. The awards were presented by Bristol City Council Leader, Helen Holland and Chief Executive, Jan Ormondroyd. To see details of all the nominations for the 2008 Voscur awards visit www.voscur.org/voscurnominations 6 www.voscur.org
  7. 7. The Voscur Awards Community Venue of the Year Winner Wellspring Healthy Living Centre, www.wellspringhlc.org Runners up Pickle Factory, www.snipurl.com/picklefactory The Vassall Centre, www.vassallcentre.org The Withywood Centre, www.withywoodcentre.com Most Innovative or Engaging Project Winner BCFM Community Radio, BCFM Community Radio Runners up Clover House, www.cloverhouse.org PIPA, www.hartwood.org.uk/pipanew Refugee Awareness Project, www.refugee-action.org.uk Most Active Community Activist Winner Ricardo Sharry Runners up Faaduma Mohammed, Kai Paulden, Marryanne Kempf, Paulette North The ‘I Will Survive’ Award Winner BREAD Youth Project, www.breadyouthproject.org.uk Runners up Werburgh’s Community Centre, www.stwerburghs.org.uk St Pauls Afrikan Caribbean Carnival, www.stpaulscarnival.co.uk Trinity Community Arts, www.3ca.org.uk Thanks for Supporting the Sector Winner John Bos (BCC Community Buildings Officer) Runners up Sally Oldfield (BCC Local Nature Reserves Officer) Claire Teasdale (BCC Arts & Festivals Officer) BEST (Bristol East Side Traders), www.bristoleastsidetraders.co.uk www.voscur.org 7
  8. 8. What’s Happening in the Sector Who is Watering the Roots? What community development support is available to Bristol’s community groups? In changing times when the talk is of commissioning and social enterprise, regionalisation and Human Rights on the Agenda modernisation, I am reminded of my colleague at the Black Development Agency, Ayannah Griffith’s question, ‘Who is watering the roots?’. Promoting Voscur’s Neighbourhood Learning programme this year, we have missed the support of Neighbourhood Facilitators (part of the Neighbourhood Renewal programme). Bristol City Council Development workers, previously supporting groups at a grass roots level, are now part of the Community Engagement or Community Cohesion teams, which have a different focus. Through Bristol City Council investment and the Qaiser Razzak will be at the next Equalities Network meeting Capacitybuilders funded ‘Sustaining the Sector’ programme, Voscur and Black Development Agency Equalities Network are able to provide some one to one support to 25 November, 10am – 12.30pm smaller groups and Voscur’s Neighbourhood Learning Programme will reach out to neighbourhood groups. The next Equalities Network meeting will include As part of the programme we are running the course, a presentation by Qaiser Razzak, manager of the ‘Ideas into Action’ for those who have an idea or want Equalities and Human Rights Commission, English to change something and want to know how to set up regions, South West office. a group. The event will be held in the Terrace Room, the We want to know: If you are a small group looking for Lighthouse Building, Barton Hill Settlement, Ducie support; If you know of a group of people coming Road, Bristol BS5 9JH. together to try and achieve something locally; Are there local issues not being addressed A hot lunch will be provided so booking is essential. Let us know and we will see what we can do. Email: info@voscur.org with the subject ‘Needs’ ‘Turning Ideas into Action!’ 4 and 11 ? November, Beacon Centre, Russell Town Avenue, Bristol BS5 9JH, 6 – 9.00pm. Cost: Email: emma@voscur.org Tel: 0117 909 9949 Free. Rebekah Hacker on 0117 909 9949 Book online at www.voscur.org or go to www.voscur.org/training 8 www.voscur.org
  9. 9. Have your say New Bristol Partnership Unveiled At the end of September, the cabinet members of Bristol City Council approved the accountability and governance framework for the relaunched Bristol Partnership (Bristol’s Local Strategic Partnership) The revised structure will see a Learning City (Children and Voscur has always held elections for smaller Executive Board (for full Young People’s Partnership members to decide representation proposals see www.voscur.org/ Board) to Bristol Partnership and the new bp). The council has identified Safe and Healthy city (Safer proposals would change this. As that ‘it is expected’ that either Bristol Partnership Board / Health Thrive! goes to press, a meeting the Chief Executive or Chairs from and Wellbeing Partnership has been arranged for the Voscur Voscur and the Black Development Board) board and existing Voscur reps to Agency would be Voluntary City of Thriving Neighbourhoods discuss VCS representation on the and Community Sector (VCS) (Neighbourhood Partnerships revised new Bristol Partnership. representatives on the Executive Board) Board’. Look out for the insert with Voscur raised concerns at the details on the Voscur reps Sub-boards that align with Bristol’s cabinet meeting about the lack elections in this issue of Thrive! Sustainable Community Strategy of active representation from or visit www.voscur.org/ are proposed. These are: Equalities Communities either in representation influencing decision-making or as a Prosperous and Ambitious scrutiny function on the new Bristol Partnership Board Partnership Executive Board. Bristol Partnership Executive Board Driving the city wide modernisation agenda Tackling deprivation Ensuring the future economic, environmental and social well being of the city Promoting equalities & community cohesion Overview of the Partnership in its community leadership role Overseeing the delivery of SCS priorities, including the moni- toring of the delivery of Local Area Agreement (LAA)/Multi Area Agreement (MAA) Learning City Safe and Healthy City City of Thriving Prosperous Neighbourhoods and Ambitious Children and Partnership Board Young People’s Safer Bristol Wellbeing Neighbourhood Partnership Board Partnership Board Partnership Board Partnerships www.voscur.org 9
  10. 10. Have your say Are NPs pointing in the right direction? Graham Sims, the Strategic Director for Neighbourhoods Neighbourhood Neighbourhood Partnership Partnership Seminar Residents’ Forum Bristol City Council’s Community Development Team is The next Neighbourhood Partnership Residents’ organising a Neighbourhood Partnership Seminar on Forum (NPRF) will take place on Saturday 22 Monday 10 November 12.00 –3.00pm at the Council November, 10.00 -1.00pm at the Greenway centre, House. Doncaster Road, Southmead, Bristol BS10 5PY The seminar, which is being held in advance of Bristol’s The Forum is a meeting for residents involved second ‘state of the city’ debate is expected to focus with their local Neighbourhood Partnerships. on what is working well and not so well in the city and Councillor Terry Cook, the Executive Member for how this might be addressed through Neighbourhood Neighbourhoods and Graham Sims, the newly Partnerships. appointed Strategic Director for Neighbourhoods have been invited to the next NPRF meeting to set The event will also include a question and answer out the roles and responsibilities for Neighbourhood session with leading politicians from each of the Partnerships and how they see this new local council’s political groups and leading council staff. governance structure evolving. As Thrive! goes to press the full details are The meeting is also a great opportunity to not yet available but look out for updates network with other residents and enjoy a free on the Voscur website: lunch. For more information or to book your www.voscur.org/brispartnership/np place visit: www.voscur.org/brispartnership/np or call Matthew Symonds on: 0117 909 9949 10 www.voscur.org www.voscur.org 10
  11. 11. Have your say Local or Global Giving? We asked a selection of Voscur “I give to several local charities – mainly through members attending our Annual habit. There are so many national ones that I Event in October to give their views wouldn’t know where to start.” on the potential impact of the Ben Barker - Greater Bedminster Community global credit crunch on whether Partnership or not people make donations to charities. “A lot of what I am involved with is local and so I’m aware of how difficult it is for local, especially really small organisations to get We asked: money, so my donations are local but then I’m Many charities are also concerned about other issues globally, so I concerned that the occasionally go that way too.” global credit crunch Alice Meason, Quartet Community Foundation will reduce the number “Personally, I give to national charities and of financial donations campaigning organisations and the credit they receive from crunch wouldn’t affect my decision whether individuals. Do you to give or not to give to those organisations. I prefer to donate would always be more likely to give to a national to local or national organisation than a local organisation.” charites? Stuart Griffin - Social Enterprise Works “I donate to Unicef and I’ve done that for the past few years. I’m dubious of people selling (collecting for) charities door to door because I’m not sure if they are legitimate or not.” Alex Milne - Community at Heart “I donate to charity but I don’t mind, just where it’s needed most. I do international, I do local - I do all that.” Lisa Blackwood, St Pauls Unlimited “ “I donate to Save the Children, which is international, I think. I’ll still continue to donate (despite the credit crunch) because I think there is a lot going into local stuff and so it’s a chance for everyone to get a piece.” Mandy Cox, Wellspring Healthy Living Centre www.voscur.org 11
  12. 12. Have your say The Blue View on Our Sector and Community Empowerment Last issue we reported on the government’s Community Empowerment White Paper. Below are extracts from the Conservative Shadow Minister for Charities, Social Enterprise and Volunteering, Greg Clark’s speech to the National Association of Voluntary Community Action (NAVCA) conference in September. “My colleague George Osborne, Dr Colin Copus, senior Lecturer, Institute of Local Government Studies, the Shadow Chancellor, used University of Birmingham an interview with the Guardian newspaper to talk about how the progressive aims that many of us share can be achieved by what we hope will be the next Conservative government and that created a bit of a debate - about whether this is something that society should embrace or whether this is a twist too far for public opinion, to embrace the Conservatives as the progressive party aiming to pursue progressive goals. I was struck by Kevin Curley’s L-R Greg Clark MP, Kevin Curley, NAVCA, Peter Wanless, Big Lottery Fund (Chief Executive, NAVCA), letter in the Guardian responding to the when the decisions have already of community or is the intention to above. Kevin said that, “If George been made’ - there is a challenge have the community sector there Osborne wanted to harness the to us that I hope we will rise to. as a kind of co-opted cog in the voluntary sector then he should machine of government? learn from three decades of our “I think it comes down to this involvement in government funded question of involvement - to “One of the key questions, as you programmes. We know what has harness the energy, creativity know, is whether voluntary groups worked and what has failed. Any and everything the third sector should have a greater involvement government would be wise to draw brings to bear - but what does in the delivery of public services. on the third sector’s experience as that involvement mean? Does My answer to that is, of course it plans its social programmes and involvement mean recognising the they ought to able to if they want not simply to ask us to deliver them sector as the organised expression to, but I think there is a danger if 12 www.voscur.org
  13. 13. Have your say you’re not careful, if through the according to our instructions. I’d blunt instrument of contracting like to see more councils – and An effective you find that you’re not doing something different, innovative government being more confident in using the grant rather than voice for and new but you’re just doing it feeling constrained to turn grants Disabled people the old way, but just by a different into contracts. So I hope that group of people. we can establish through the Since the West of England Compact a greater acceptance of Coalition for Disabled people “Contracting isn’t the end game grants funding and I hope that we closed, there has been no especially for small or community only use contracts where that is effective voice for Disabled based organisations. Grants have necessary or where that is the right people’s groups in Bristol. The always been incredibly important course.” Disability Equality Forum, being and I’m dismayed by the withering part of the Council’s structure away of grants. Since 2002/2003, These are extracts from Greg Clark’s is restricted to monitoring and contracts have overtaken grants as speak to the NAVCA conference. scrutinising the Council’s policies being the prime source, the most For a full transcript visit: and practice. It wants to be a common source of public sector www.voscur.org/haveyoursay more wide-ranging voice for funding. In the last three years Disabled people in Bristol. The Forum is currently considering according to the finance study “Contracting isn’t the there has been an absolute decline alternative structures including end game especially a possible move out of the in grant giving by 13%. for small or community Council. Members will vote on “I think that is very regrettable based organisations. the Forum’s future this autumn. because grants say something Grants have always To find out more about the question of trust and contact Laura Welti been incredibly question of empowerment - to (Monday – Thursday say to an organisation we’ve seen important.” 11am – 3pm), you, we know you do good work email: laura.welti@bristol.gov.uk in our community and we don’t Greg Clark, Conservative Shadow or phone: 07810 506730 want you to operate specifically Minister for Charities, www.voscur.org 13
  14. 14. Have your say Have a Say in Local Health and Social Care - Local Involvement Network for Bristol Are you interested in having a say in health and social care locally? You can become part of a new way for local people to have their say about the way local health and social care services are run and developed by joining Bristol Local Involvement Network (LINk). Bristol LINk has recently been launched. It is a network of local people, organisations and groups that want to improve health and social care services. Pat Foster, LINk Manager explains, “Bristol LINk’s membership is small at the moment and urgently needs people from the local community who feel strongly about local health and social care services”. Bristol LINk will be expected to represent everyone and will also work with health and social care professionals to make sure your voice is heard. been given powers as part of their to being involved in working task role. The LINk will be able to make groups. You can join the LINk as an It will not matter whether services reports and recommendations and individual or as a representative of are provided by the NHS, a local get a reply within a set amount a voluntary or community group. authority, private company, social of time, go into some types of enterprise or a charity, as long as services to see what they do, For more information about they are paid for by the tax payer comment on local services and Bristol LINk contact: they will be covered by the LINk. receive a response from local Caroline McAleese - Development This includes, for example, day authority commissioners and and Information Worker for Bristol centres and care homes, home overview and scrutiny committees. LINk, 0117 9589347, email: care, family planning, hospitals carolinemcaleese@linkbristol.org.uk and GP surgeries, as well as health You can participate in the LINk as Or write to the LINk at: promotion. much or as little as you wish, from The Care Forum, Vassall Centre, receiving information regularly Gill Avenue, Bristol, BS16 3JE LINks do have teeth and have 14 www.voscur.org
  15. 15. Advertisment Age Concern Energy Services Pop into your local Age Concern with a recent energy bill and see how much you could save. FREE low Energy light bulbs Or call for a quote on when you switch 0800 056 7923 to Age Concern, saving you £31.80* Monday to Friday 8am – 8pm, a year Saturday 9am – 5pm or go online at www.ageconcern.org.uk/energy Age Concern Bristol Canningford House 38 Victoria Street, Bristol, BS1 6BY Tel: 0117 928 1555 Open: Mon to Fri 10am - 1pm & 2pm - 4pm *Savings based on average four hours use per day, at an electricity unit rate of 10.52p/kWh when replacing standard bulbs with their low energy equivalent. One unit is equivalent to 1kWh, is averaged across all regions and includes VAT. Unit rates may vary depending on meter type, consumption, region and payment method. Age Concern Energy Services is a trading name of Age Concern Enterprises Ltd (a trading company of Age Concern England which gives all profits to that charity, (Registered office: Astral House, 1268 London Road, London SW16 4ER. Registered in England No. 3156159.) E.ON Energy Limited. Regis- tered office: Westwood Business Park, Coventry CV4 8LG. Registered in England and Wales No. 3407430. E1038V2MAY08 MC1263
  16. 16. Advertisment Change through People Bring out the best in your organisation 2008/09 Training Programme One Day Courses £125 + VAT All courses run from 9.30am - 4.30pm Two Day Courses £210 + VAT at accessible venues in Bristol Fees include: certificates, training pack and home-cooked Managing Teams lunch 12 Nov Appraisals Courses run with a maximum of 18 people 2&3 Dec How do I manage? – Management Full course outlines on request essentials * £250 + VAT We also run a specialist drug & alcohol 20 & 21 Jan Supervision skills training programme 20 & 21 May Project management (3 day course) In-house courses: & 18 June * £295 + VAT All these courses and many more can be adapted and delivered for your organisation or in your area. People Skills 10 & 11 Feb Motivational interviewing 26 & 27 Feb Groupwork skills For further details and electronic booking 10 & 11 Mar Brief solution focused therapy forms, please contact Steve, Val or Alex at: 23 Mar Difficult & aggressive behaviour The Training Exchange, Easton Business Centre, 25 Mar Lone working Bristol BS5 0HE - Tel/Fax 0117 941 5859 21 & 22 April Keyworking & support planning admin@trainingexchange.org.uk 9 June Effective communication www.trainingexchange.org.uk Training & presentation 3&4 Mar Training for trainers Specialist knowledge & skills 9 & 10 Dec Dual diagnosis 29 Jan Addiction, dependency & change 2&3 Feb Mental health first aid 29 April Alcohol & poly drug use
  17. 17. Volunteering Bristol A Choice Blend A national study of people volunteering with organisations or groups published by the “Volunteer Management is about Institute for volunteering Research, looked achieving a ‘choice blend, in which at the provision of volunteer management. organisations combine ‘choice and It found that the way in which volunteers control’, flexibility and organisation’, reported being supported and managed informality and efficiency’ and varied considerably. ‘personal and professional support’ “ Although four-fifths of volunteers said that they had access to someone within the organisation from whom they could seek advice and support, other elements of recognised good practice in volunteer management were less common. More than three- Gaskin (2003) A Choice Blend: what volunteers want quarters of volunteers reported not being provided from organisations and management. Institute for with a role description and almost as many had not Volunteering Research (IVR) received training for their role. Even so, the majority of volunteers also felt that although support was The different ways in which volunteers are involved available, they did not feel they needed it, nor did the and managed, across activities as well as the different majority particularly want written role descriptions. approaches to involving regular and occasional In fact many volunteers felt that a written role volunteers means that there has to be different description would make their volunteering too rigid models and strategies to managing volunteers and and formal. organising their involvement – one size will not fit all. Whilst volunteers seem not to be particularly Volunteering Bristol will advise organisations that are demanding when it comes to formal management looking to involve volunteers for the first time on practices, Volunteering Bristol’s own research among what processes they should have in place that will help volunteers reveals that they are really frustrated by them involve their volunteers successfully. organisations that fail to respond to their enquiries about advertised volunteering roles, or do not inform The Volunteer Organisers’ Forum meets about four applicants of the length of time their recruitment times a year, with additional ad hoc workshops on processes could last. Several volunteers reported that particular issues arranged as required. The Forum will they had left volunteering because they had not felt be discussing the issue of recruiting and retaining valued, and some because they had been insufficiently volunteers in a workshop on 12 November and its next occupied. network meeting is on 20 November. Volunteering Bristol encourages volunteering - involving organisations to join its Volunteer Organisers Main article sources: Helping Out: a national Forum where members can exchange ideas and survey of volunteering and charitable giving. experiences with their peers to help them use the (2007) The Cabinet Office, and Volunteering good practice advice that is available to achieve the Bristol: Survey of volunteers using the style and standard of volunteer management that Volunteer Centre services (2008). suits their organisations’ needs. www.voscur.org 17
  18. 18. Equalities Equalities and Human Rights Commission Funds Ground-breaking Research In Spring this year the Bristol Lesbian, Gay and Bisexual (LGB) Forum was awarded a grant by the Equalities and Human Rights Commission (EHRC) to research the needs of LGB people from Black Minority Ethnic and Faith communities in Bristol. Research from other cities indicates that Black Minority Ethnic and Faith LGB people are often isolated from the services offered by both statutory and voluntary organisations. The findings from the study will be made available in a detailed report in Spring 2009. This will be ground-breaking research as there is a dearth of studies of this kind in Bristol or elsewhere. The views of: Black Minority Ethnic individuals; LGB people from a Faith community; LGB and BME organisations respectively will be canvassed through the use of focus groups, one-to-one Edson Burton and Leiza McLeod, Development Workers interviews, and questionnaires as well as through online forums. We community print and on local radio. to one interviews; questionnaires hope that the project will lead to The first focus group took place in or an on-line forum, please email greater recognition and support October this year. either Leiza: leiza@bristol-lgb- for LGB people from Black Minority forum.org.uk or Edson: edson@ Ethnic and Faith communities. The research is supported by a bristol-lgb-forum.org.uk or call steering group, the members 0117 352 5633. You will also be Since July this year two workers, of which have a broad range of able to share your experiences via Leiza McLeod and Edson Burton research, project management and an online Forum. have been recruited to the personal experience. post. They have researched For the sake of security and honest the background literature, are If you are a Black Minority Ethnic engagement access to the online in the process of contacting and Faith LGB person who would Forum has first to be vetted so Black Minority Ethnic and Faith like to become involved in the please contact the above emails or LGB people in Bristol, and project through: focus groups; one number in the first instance. are promoting the project in 18 www.voscur.org
  19. 19. Equalities Brits stand shoulder to shoulder with refugees Refugees and British people are standing shoulder to shoulder across the UK thanks to an innovative project in Bristol which recently launched its new website. The Refugee Awareness Project (RAP) website www.raproject.org.uk will act as an inspirational ‘toolkit’ for the many people nationwide who support asylum seekers and refugees in their communities and want to make their voices heard. and speak publicly after all they’ve been through and in a language that’s not even their mother tongue!” The new site gives people everything they need to become community ambassadors for refugees, including tips on how to offer practical help and pocket booklets that put the facts at their fingertips. The website’s ‘info vault’ is a fantastic one-stop- shop for facts and figures about RAP volunteer delivering awareness workshop asylum, providing resources and The interactive website is the something to counter that. activities that trainers, teachers offspring of a project operated and community activists will find by national charity Refugee “In running awareness workshops especially useful. Action. Both refugees and British with local people, I’ve found that people from all walks of life have a lot of people are initially hostile Bristol’s RAP co-ordinator Claire volunteered with the project. about refugees. However, their Stern, said that many thousands of They have visited local groups to opinions are not based on any real people up and down the country give the facts about asylum, and facts and as soon as you explain are hungry for information and refugee volunteers have told their the reality, they understand why want to know how they can make stories of fleeing persecution and we should offer asylum seekers a difference. The RAP website will war. protection and admit that they’ve empower those people to act. been misled by some parts of the Rob Wotherspoon volunteered in tabloid press. To see the new website Bristol because of the way refugees and find out how your and asylum seekers, some of the “The refugee volunteers on the organisation can receive most vulnerable and marginalised project have been a real inspiration a refugee awareness workshop people in British society, are to me. It’s so impressive that go to www.raproject.org.uk treated. He decided to do they’re brave enough to go out www.voscur.org 19
  20. 20. Hate crime Tackling hate crime in Bristol Hate crime is extremely under- Contacts for reporting hate reported in our city and the Bristol crime and further information: Hate Crime strategy is working to address this problem. EACH – Homophobic (lesbian, gay, bisexual, transsexual): 0808 100 143 (Mon-Fri 10am- Reporting of hate crime incidents needs to 4pm) www.eachaction.org.uk be encouraged in order to ensure that people can get support; to paint a better picture of SARI – Faith-based / Racist: 0117 942 0060 (24 how hate crime is affecting the city; to identify hrs), www.sariweb.org.uk where the ‘hotspots’ are and how best to tackle the problem and to make Bristol safer. WECIL – Disablist: 0117 903 8900 voice and minicom (Mon - Fri 9am-4.30pm) Race, faith, ethnicity, disability or sexuality www.wecil.co.uk based bullying, prejudice or harassment is a hate crime. It can be any incident directly Victim Support Avonvale: 0845 45 66 099, against individuals believed to belong to, (Mon-Fri 8am-8pm) or believed to be associating with persons www.victimsupport.org.uk/avonvale/ belonging to, a specific group, therefore it can affect anyone. Avon & Somerset Police: 0845 4567000 (dial 999 in an emergency, 24hrs) It can be any incident committed against a www.avonandsomerset.police.uk person or property that is perceived to be motivated by the offender’s hatred of people Safer Bristol Partnership: for locations based on prejudice (as above), and should of reporting centres in Bristol; to report be determined as a hate crime by the person hate crime online or to download the Hate affected and not by agencies involved. Crime Strategy 2006-09 (Easy English version available): www.bristol.gov.uk/hatecrime Whilst not all incidents constitute a criminal offence, the effects nevertheless can be just as Home office: serious in terms of impact. Hate crime offences www.homeoffice.gov.uk/crime-victims/ can range from name-calling, harassment, reducing-crime/hate-crime/ criminal damage, graffiti and assault to violence against the person and murder. 20 www.voscur.org
  21. 21. Hate crime Support Against Racist Incidents Tackling hate crime – (SARI), Education and Action the Bristol picture Challenging Homophobia (EACH) The Bristol Hate Crime strategy and West of England Council for was initiated by a small working Independent Living (WECIL) who are group including Voscur, and was key providers in challenging hate developed from wide consultation. incidents and supporting those It is managed by the Safer Bristol who report. Partnership. Recognising a hate Major successes of the strategy crime incident. include the joint working processes Would you report it? involving voluntary and public sector organisations tackling hate For example: crime and developing strategies A white person is victimised to increase reporting. Sharing of because they have a black information and data has been partner. vastly improved, more effective A person leaving a gay venue is signposting and support is available verbally abused by passers-by. to those who report and a range of A disabled man’s house is third-party reporting centres have constantly being vandalised with been established in Bristol. graffiti, and sometimes rubbish is put through his letterbox. Reporting centres are community A person with learning difficulties venues where staff have been is frequently verbally abused by trained to receive reports about a neighbour, who also plays loud hate crime from the public; music and refuses to turn it information is then forwarded down. on to the relevant agency if the Mr X gets constant racial abuse person reporting wishes this to Reporting ensures when walking down his street so happen; the process also enables he tends to drive a lot. A brick people get help. No better tracking of hate crime was thrown through his one should suffer in incidents and activity in the city. windscreen and now Mr X and his silence – you can help family are too scared to leave the The training given to organisations make a difference. house. which serve as reporting centres is delivered by a consortium of Anything like this is hate crime voluntary sector organisations: and should be reported. www.voscur.org 21
  22. 22. Advertisment this Christmas Caring at Christmas runs the 24 hour emergency shelter over the Christmas week. We rely on give a gift donations and volunteers to keep the shelter open. This year the shelter will be open from 3pm 24th until 10am 30th December. that someone We need volunteers to come and really needs help with cooking, cleaning and socialising with our guests. We ask that you work a minimum of one shift over the week. We also need volunteers in the run up to Christmas to help in the office, sorting donations and with fundraising. We provide 50 beds, showers, 3 meals a day, services and entertainments in a safe and supportive atmosphere for people who would otherwise have nowhere else to go at this time of year. We would also gratefully accept donations of: food, clothing, toiletries and bedding Contact Gary on 0117 924 4444 or info@caringatchristmas.org.uk or visit www.caringatchristmas.org.uk 22 www.voscur.org
  23. 23. How To - ICT What’s in a Name? How to have and use your own domain A domain is the part of a panel and choose the section link to verify your ownership of the web site or email address “manage domain” then choose address. after the www and @, like “email forwarding”. Step Five: Go back to Accounts voscur.org for sean@voscur.org and you will see your new domain or www.voscur.org or bristol.gov. You will see a section to fill in that address added, click on “Make uk for mailing the City Council or asks you to add a username (you Default”. Your new email address going to their website. can use your own name, or office is now live! Any mail you send will or info) @thedomainyouhave. come from you@yourdomain.org. If you want professional looking org.uk and a box asking where uk and you can tell all your friends looking email rather than the aol. you want to forward that mail to. and colleagues the new address. com or blueyonder.co.uk your Enter the googlemail address you Internet Service Provider has given set up in Step One. Click Update If you need any more help setting you, you can set one up in 10 Forwarding at the bottom of the up more addresses for your office, minutes for less than £5. page and log out. or transferring address books, or using the free calendar, or Step One: First set up a Google mail Step Four: Return to your new setting up a website with your new address – go to www.google.co.uk googlemail account and click domain, feel free to contact us at and click on mail in the top left “Settings” (in the top right corner Voscur or use the contact form hand corner and follow the simple of the page) and then select on our ICT Development services instructions to set up the address, “Accounts” from the list of tabs. In web page at www.voscur.org/ we recommend a user name the section “Send mail as:” click on ictdevelopmentservices, or phone format of name dot organisation “Add another email address”. Sean Kenny at Voscur on (e.g. sean.voscur). 0117 909 9949. A pop up box will appear Step Two: When you’ve done that, prompting you to enter head over to www.123-reg.co.uk the address you want to and find a suitable domain name use – enter the address that’s available. Registering a org. you set up with 123-reg, uk domain costs £5.58 for 2 years press “Next” and then “Send with 123-reg, the cheapest we’ve Verification”. found. After a short period of time Step Three: Once you’ve bought a mail will appear in your new your domain log into the control googlemail inbox, click on the Please note: Voscur does not endorse any specific company, and those named above have been given as examples. It is important to research products and companies best placed to suit your organisation’s requirements. When entering into any agreement ensure that you are aware of the full terms and conditions. www.voscur.org 23
  24. 24. How to – Funding and Finance Bristol e-Procurement System (BePS) - it’s coming your way If you’re a Voluntary, Community or Social Enterprise sector (VCSE) organisation which receives any sort of funding from Bristol City Council you are encouraged to register on BePS. All organisations’ information is Why is BePs important How will BePs work kept securely and only authorised to the VCSE? for the VCSE? personnel will have access to it. The Bristol e-Procurement System Once you have received your (BePS) is the web-based system username and password you’ll be Training on Commissioning used by Bristol City Council to hold able to search the bulletin board and BePS of advertised tenders, receive Bristol City Council and ? information on service providers, contracts and tenders. BePS is tender alerts and express interest Voscur have set up BePS going to be the only way that the in opportunities. training opportunities for Council manages its contractual VCSE groups: relationships with VCSE groups in Wednesday 12 Nov, BePS is free to use, 10.30am – 12pm future, including grant funding. and you can register Thursday 27 Nov, 2.00 – 3.30pm, All tendering opportunities over via this link: www. £10,000 are now processed For further information and to procurement.bristol. through BePS and the council will book online visit: gov.uk/. It’s as easy as www.voscur.org/training only accept tenders submitted on the system. Over the next year all opening an account or contact Sabrina Lee on (0117) follow-up contract management, with Amazon or 909 9949 monitoring and payments will also Facebook. be managed through BePS. Tendering Toolkit a PTQ to be considered for an advertised Bristol City Council A new toolkit has been launched contract. to help small and medium sized enterprises develop a pre- For further information and to tender questionnaire (PTQ). All download the toolkit visit organisations need to complete www.bristol.gov.uk/ptq 24 www.voscur.org
  25. 25. How to – Funding and Finance Voscur Receives Beacon Grant Award All the Fun of the Funding Fair! Dependent upon grant Organisations (NCVO) on 16 Voscur has been awarded a funding? September. Beacon grant from the National Concerned about grant Association of Voluntary and funding drying up? The Annual Funding Event, entitled, Community Action (NAVCA) for Need to learn new skills to From Surviving to Thriving: our work training Children and generate income for your Making your Organisation Young People’s organisations in outcomes-based commis-sioning. organisation? Sustainable, will include four in- depth and interactive workshops During the Summer training sessions, groups told us the …then look no further than to equip Voluntary, Community kind of support they needed to the Voscur and BDA Annual and Social Enterprise organisations engage in the commissioning and Funding Event, where you can with skills to think beyond grants learn how to: and understand how to access procurement process. more sustainable and diverse forms Plan and price your services to of funding. The event promises The small grant will help to help you generate income workshop facilitators and speakers support consultation events Make winning applications for who are experts in their field, linking commissioners and the long-term grant funding funding information, resources and voluntary sector on how to Participate in commissioning guidance, networking and much achieve outcomes for children, processes and take up contracts more… as well as further capacity building training for the Start trading goods and services Children’s workforce in outcomes ? The event acts as a follow-up to 19 November 2008, from development and monitoring the very successful ‘Introduction 9.30am – 5pm at the Greenway Centre, ? For further information to Sustainable Funding workshop’, which Voscur ran in partnership Southmead, Bristol BS10 5PY. Book visit: with National Council for Voluntary online at www.voscur.org/training www.voscur.org/commissioning www.voscur.org 25
  26. 26. How to – Good Practice Supporting you to support yourself Do you feel isolated in your role? Are you fed up with not getting enough support? Could external support be right for you? Many people who lead organisations can feel isolated in their roles, often due to insufficient support being in place. Pippa Adamson from Red Kite Coaching – Coaches are concerned facilitator. This helps develop Partnership highlights the with learning and development questioning and reflective skills, importance of support. through increased self-awareness, as well as working through some self-regulatory strategies, insights difficult management issues. Successful leaders in the private and commitments. and public sectors often work with Why do it? What are the a mentor, a coach or an external Non-managerial supervision or benefits for you and your supervisor who supports them in external supervision – providing organisation? developing good judgment, clear support in your work but not from decision-making and strategic your line manager. Role modelling of how to do skills. This helps them deal with the supervision well can improve pressures and stresses of running External managerial supervision – the quality of supervision in the an organisation. this is where the organisation asks workplace. someone to provide managerial Off-loading can help you see the To improve the situation, the supervision, for example while a issues more effectively and organisation might pay for external manager is away. can help you be more focused in support, where a manager/leader your role. can go and talk through the Counselling – working on issues, Seeing a mentor or coach one- current issues in a confidential and which get in the way of your work to-one can provide personalised supportive environment. The labels but may not be work-related; management training. You can or names of supporters are much sometimes provided for staff and improve your influencing skills, debated but some of the options volunteers who have been through your communication skills and are: difficult incidents at work. get help with problem-solving. If a Management Board knows Mentoring – a mentor can guide, Action Learning Sets – in an Action that its Chief Executive is encourage and help you to develop Learning Set, people work in a receiving good support, then it is as a person and as a leader and group to support and challenge fulfilling its responsibility to manager. each other, with the help of a support the leadership of the 26 www.voscur.org
  27. 27. How to – Good Practice You can improve your influencing skills, your communication skills and organisation and thereby get help with problem- able to help. Contact Sophie improve its effectiveness. solving. Bayley on 0117 909 9949 When might my organisation 3) Voscur is looking to develop look for external one-to-one a Chief Officers’ Network to Social Enterprise (VCSE) sector support? support you in your role. If you organisations for our members. We are interested contact Wendy also have a directory of external Stephenson at Voscur on 0117 When your organisation is consultants (see below). 909 9949 or email: experiencing change and there may be stress within the staff wendy@voscur.org Internally, we encourage our team managers to have non-managerial 4) Go to Trainers and Consultants When a new Chief Executive/ supervision and have peer support Direct at NAVCA www.trainers Manager has been appointed through our Development Team. andconsultantsdirect.org.uk Where the Board and Chief Executive, Manager have been Where next? 5) Funds might be raised to in place for many years If you want extra support cover costs if it relates to Where the Chief Executive or here are some places to capacity building and increased Manager has little or no support go to: effectiveness of the organi- in the organisation and/or has no line manager sation. Contact Sabrina Lee, 1) Check the Trainers and Voscur’s Funding Advisor on Where the person’s line manager Consultants Directory on the 0117 909 9949 or Quartet: is on sick leave Voscur website under www. www.quartetcf.org.uk or call on voscur.org/directories to find 0117 989 7700 How can Voscur support you? appropriate support Voscur has already run Action Learning sets for Leaders, 2) If you are interested in Action Thanks to Pippa Adamson Development Workers and Learning Sets, Voscur may be www.red-kite.net Chairs of Voluntary, Community and www.voscur.org 27
  28. 28. How to – Green Pages I’m Dreaming of a Green Christmas Follow these top tips to help make your Christmas a bit more environmentally friendly Switch off Re-post Get back to Buy better your roots If you’re taking a holiday It is estimated that up If you’re buying Christmas over the Christmas or New to 1 billion Christmas presents, keep an eye out Over six million trees were Year period then make cards (17 for every man, for recycled products. bought last Christmas in sure that all your work or woman and child) could From fashionable bags the UK, most of which home computers, moni- end up in bins across and drinking glasses to were thrown out after tors, printers and other the UK after Christmas. cushions and clothing - December, creating electrical equipment not After you’ve finished with you’ll be amazed at what over 9000 tonnes of in use during the holiday the seasonal greetings you can find. additional rubbish - that’s is switched off to avoid from your partners and the equivalent weight of wasting energy and help colleagues makes sure Visit: www.recyclenow. 160,000 of Santa’s little keep your bills down. they are recycled at one com to see a full range of helpers! So, if you’re of the many Christmas recycled goods that make buying a real Christmas card recycling centres. If ideal gift ideas! tree, make sure it has you take them to one of roots so it can grow again. the supermarket recycling If it can’t grow again, take centres you’ll help raise it to one of your local money for charity too. recycling centres where it You could also try sending will be chipped and turned e-cards this year. E-cards into nutritious compost. mean no paper at all but the sentiments are still there. 28 www.voscur.org
  29. 29. How to – Green Pages Pack in Keep some- String ‘em up Umm... thanks the bags one else warm It is estimated that over If somebody gives you a Christmas as much as 83 present that you don’t Say “No” to unwanted More than 80,000 tonnes square km of wrapping really want or your carrier bags when doing of old clothes are thrown paper will end up in UK children receive a toy that your Christmas shopping, away over Christmas - if rubbish bins, enough to is soon discarded - rather take a re-usable shopping you get a whole new cover an area larger than than throw it away, pass it bag with you or re-use wardrobe, donate your Guernsey. Use string to on to your local hospital, plastic bags. Don’t accept unwanted clothes to tie up your parcels so that play centre, charity shop bags that you don’t need charity shops. the paper can be reused. or school. this Christmas. Cloth bags also make a great Christmas gift. Bin those usual resolutions and make a New Year recycling resolution! If you’re not already recycling at work visit www.recyclenow.com/what_can_i_do_today to find out how you can turn your workplace green. Find out more details on recycling and Christmas opening hours for the Bristol recycling centres at: www.bristol.gov.uk/recycling www.voscur.org 29
  30. 30. Children & Young People Highlighting the Work of Our Members Action research project: ‘Platform Futures’ Young People as researchers and evaluators Emma Agusita outside Knowle West Media Centre - Picture by Tanya Hazell Knowle West Media Centre (KWMC) is an organisation Emma has been developing a participatory approach engaged in developing the creative, social and to the research project so that young people are not educational potential of people within the surrounding simply a ‘source of data’. PF is providing the chance community and the wider city. The centre offers for young people to become actively involved as opportunities for young people to participate co-researchers and evaluators and there will be a in a range of creative projects mobilising video, young researchers group looking at key aspects of the photography, graphic design, music, and multimedia research. This approach reflects the ethos and practice and online platforms. of KWMC where young people are encouraged, through creative means, to participate in decision- Since October 2006 Doctoral research student, making processes regarding issues that affect them Emma Agusita, has been working collaboratively with and their local community. KWMC knows that young KWMC and the University of the West of England to people have a valuable contribution to make to their develop an action research project “Platform Futures communities and that they can have a positive impact (PF)”. The project is evaluating ways in which young on the perception of young people both within the people engage in creative media activities in informal communities in which they live and beyond. educational settings and will look at what kinds of digital media technologies can be used to extend and Recently, young people from KWMC were engaged enhance project work with young people. as evaluators in the development and delivery of an 30 www.voscur.org
  31. 31. Children & Young People evaluation of the South Bristol Urban 2 programme. shared decision making about the form of, The young people involved had been central to the approach to and tools used for, evaluation. For ‘Archimedia Project’ which received funding from example, allow young people to set relevant criteria the SB Urban 2 programme. The Archimedia project which reflect their priorities, don’t just use pre- involved young people in every element of decision- existing ones making regarding the planning and creation of a new Consider ethical issues in relation to evaluation purpose built flagship building for KWMC. such as: consent, inclusiveness, confidentiality and anonymity, recognition, ownership and social By working closely with KWMC’s youth media worker, responsibility. Aim to raise awareness, and involve Sandra Manson, and with support from independent young people in thinking and decision making about research and evaluation consultant Roz Hall, the group these issues planned the evaluation process and carried out the Treat young people as equals majority of the evaluative work. The team then worked Make the evaluation process clear and easy to with input from Emma to develop the content of the understand evaluation into a publication. Always genuinely listen to what young people have to say The book In Our Opinion – Young People as Active Participants in the Regeneration of Their Communities Sharing the outcomes of the Platform Futures (2008), suggests a number of effective ways of research project will help to develop and promote working with young people as evaluators. These were inclusive practice, particularly young people’s developed in collaboration with the young people participation in research and evaluation. This involved and can be applied to the evaluation of will improve service provision and enhance the programmes, initiatives, projects and activities that effectiveness of creative media activities such as those involve young people: at KWMC that support young people’s personal, social and educational development. Be willing to acknowledge that young people are experts on the issues and matters that affect them Sources of further information: Work to develop a mutual sense of trust and Knowle West Media Centre respect with young people as a basis for developing www.kwmc.org.uk; effective practice Platform Futures Blog Be honest with young people. If they are aware of www.platformfutures.blogspot.com the facts of a situation they are better equipped to deal with them National Youth Agency – see Young Researchers Involve young people throughout the entire Network www.nya.org.uk process; don’t just bring them on board to suit your For further information contact Emma, own timetable or agenda Email: emma@kwmc.org.uk Aim to enable young people to be involved in www.voscur.org 31
  32. 32. Children & Young People - Reps Voscur Reps Voscur Reps are there to ensure that the views of the sector are heard and represented at strategic meetings. Reps represent the views of, and are accountable to, Voscur Children and Young Peoples Network members. All of our Reps are volunteers and are undertaking this responsibility in addition to their organisational roles. Representation is a two way process and network members are requested to contact the Reps with concerns, feedback and questions. More information about your Reps can be found at: www.voscur.org.uk Introduction to Your New Rep Sandra Meadows, Rep to the Diploma Development group Welcome to Sandra Meadows - the newly appointed rep to the Diploma Development Group, a sub strategic and operational plans and be available in 17 subjects across group of the 14 - 19 work stream developments. My past experience England by 2013. Diplomas cannot group. Sandra introduces herself of working in partnership and all be taught in one school and below: across sectors will assist in will be offered in partnership with gathering and communicating the other schools and colleges. Also, in “I am the Co-ordinator of the views of those I represent. I look 2010, £7bn will be transferred to Play & Early Years Training Unit forward to speaking with many of local authorities from the Learning (PEYTU), a local charity and training you during my tenure – please do and Skills Council, therefore Local provider for the Children & Young get in touch.” Authorities will be responsible for People’s sector. In my new role as Email: smeadows@peytu.co.uk commissioning the annual spend a member of the 14-19 Diploma on education and training for 16- Development Group (sub group What are Diplomas for 19 year olds. of the 14-19 Work stream) I am 14-19 year olds? For more information keen to assist in ensuring that The Diploma is a new qualification go to: yp.direct.gov.uk the voluntary sector perspective that combines academic study /diplomas is communicated and included in with work based learning. It will 32 www.voscur.org
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  34. 34. Training & Learning Oodles of Moodles “I’m really excited about this, it shows that digital technology allows partnership working not seen in the sector before and Hot Topic Oriented Dynamic Learning I think it could be the Environment. Moodle is one type future for community e-Learning - Oodles of Moodles of e-Learning and is designed learning” Electronic learning (e-Learning or to help educators create online eLearning) is a type of education courses with opportunities for rich where people learn through interaction. Moodle is a Course computer technology. In some Management System (CMS) - a free, Jo Weenink, Development Worker, instances, no person-to-person open source software package Bristol Learning Communities. interaction takes place. It is defined which you can download and use as teaching/learning experience on any computer. You can put on learners. This is one way of that uses a wide spectrum of different modules, activities and reaching people who cannot afford technologies, mainly Internet or podcasts to help people learn. to attend training sessions. Many computer-based, to reach learners. organisations are using them now Moodle’s modular design makes it and Voscur has its own which Introducing Moodle easy to create new courses, adding Barton Hill Settlement is currently Moodle stands for Modular Object- content that will engage using. 34 www.voscur.org

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