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Planet Brands:
Changing Behavior for Sustainable Social Good




                        David Willans
                                    Director, Futerra+
              Futerra Sustainability Communications


                                                         October 30, 2012
How To Ask Questions


•   Type questions into the box on the
    right side of the your screen

•   Submit via Twitter to
    @VM_Solutions using “#VMbpn”

•   We will pose questions at the end of
    the presentation

•   A copy of the sides will be circulated
    after the event




                                             2
Planet Brands
   David Willans




www.futerra.co.uk   © 2012 Futerra Sustainability Communications
Making sustainable
      development so desirable
         it becomes normal

www.futerra.co.uk      © 2012 Futerra Sustainability Communications
Sustainability impact
                          Footprint                               Brainprint
              The direct impact of the business on   The direct impact of the brand on
                 society and the environment          what people think about society
                                                           and the environment




        Extraction &    Production &    Product      Experience        Status               Social
        Processing      Distribution      Use                                               Norms




www.futerra.co.uk                                                    © 2012 Futerra Sustainability Communications
A question


  Which brainprint area do you think should be
  the biggest priority for brands?

  • Experience
  • Status
  • Social Norms

www.futerra.co.uk                   © 2012 Futerra Sustainability Communications
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
The brands that could
                      change the world


www.futerra.co.uk                   © 2012 Futerra Sustainability Communications
Brand Value



                              Planet
                              Brands

                    Scale              Sustainability

www.futerra.co.uk                          © 2012 Futerra Sustainability Communications
100 Planet Brands
                                                                               Johnson &
      Adidas    Bank of China      China Mobile   Facebook       Heinz                        Movistar      Pepsi         Sony            UPS
                                                                                Johnson

                                                                Hewlett-
      Allianz        Barclays         Cisco        FedEx                       Kellogg's      Nescafe       Philips       Sprite         Verizon
                                                                Packard

                     BlackBerry
                                                                                                                        Standard
   Amazon.com       (Research in    Citi Group     Ferrari       Honda            KFC          Nestle      Ping An                        Visa
                                                                                                                        Chartered
                      Motion)

    American
                       BMW          Coca-Cola       Ford         HSBC           Kleenex         Nike      Pizza Hut     Starbucks       Vodafone
    Express


      Apple          Budweiser       Colgate        Gap         Hyundai         L’Oreal       Nintendo      RBC          Subway        Volkswagen


                                                  General
      AT&T           Burberry        Corona                       IBM         Louis Vuitton    Nissan      Red Bull   Telecom Italia    Wal-Mart
                                                  Electric


       Audi           Canon          Danone        Gillette      ICBC         MasterCard        Nokia     Samsung         Tesco        Wells Fargo


                                                                                                                        Thomson
      Avon           Carrefour         Dell        Google         Intel       McDonald’s       Oracle        SAP                         Xerox
                                                                                                                         Reuters

                                                                               Mercedes-
       AXA            Cartier        Disney        Gucci      Jack Daniel's                   Pampers      Siemens       T-Mobile        Yahoo!
                                                                                 Benz

                      China
     Bank of                                                    Johnnie
                    Construction      eBay        Heineken                     Microsoft      Panasonic    Smirnoff       Toyota          Zara
     America                                                    Walker
                       Bank



www.futerra.co.uk                                                                                         © 2012 Futerra Sustainability Communications
The 3 Ps of Behavioural
      Marketing for Sustainability


www.futerra.co.uk        © 2012 Futerra Sustainability Communications
The three P’s of behavioural marketing
               Product   Persuasion       Placement


                                                          What a brand can
                                                          do depends on:
                                                          • Material issues
                                                          • Brand positioning and
                                                            personality
        Product          Experience   Status    Social
                                                          • Nature of customer
          Use                                   Norms
                                                            relationship
                                                          • Audience profile




www.futerra.co.uk                                        © 2012 Futerra Sustainability Communications
Product




www.futerra.co.uk   © 2012 Futerra Sustainability Communications
Persuasion




www.futerra.co.uk   © 2012 Futerra Sustainability Communications
Placement




www.futerra.co.uk   © 2012 Futerra Sustainability Communications
A question


  Which P do you think should be the biggest
  priority for brands?

  • Product
  • Persuasion
  • Placement

www.futerra.co.uk                  © 2012 Futerra Sustainability Communications
How do you embed
   sustainability in your brand?


www.futerra.co.uk      © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
ACCOUNTING          GREEN REVENUE
                    FOR
                    SUSTAINABILITY


                    VISION OF A         RADICAL ETHICS &
                    SUSTAINABLE         ISSUE
                    FUTURE              CAMPAIGNING


                    DECOUPLING &        PRODUCT
                    BEHAVIOUR           TRANSFORMATION
                    CHANGE


                    SCALE &             CHOICE EDITING
                    EMPLOYEE
                    SUSTAINABILITY


WWW.FUTERRA.CO.UK
www.futerra.co.uk                    © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
WWW.FUTERRA.CO.UK
www.futerra.co.uk   © 2012 Futerra Sustainability Communications
The 3 Ps of Behavioural
      Marketing for Sustainability


www.futerra.co.uk        © 2012 Futerra Sustainability Communications
Five steps to embedding
 sustainability into your brand




WWW.FUTERRA.CO.UK
www.futerra.co.uk             © 2012 Futerra Sustainability Communications
A question


  Which step is your business currently on?

  •      Inspire
  •      Integrate
  •      Implement
  •      Involve
  •      Innovate
www.futerra.co.uk                   © 2012 Futerra Sustainability Communications
Thank you
   david@futerra.co.uk
   @davidwillans
   @futerra
www.futerra.co.uk        © 2012 Futerra Sustainability Communications
Q&A


•   Type questions into the box on the
    right side of the your screen

•   Submit via Twitter to
    @VM_Solutions using “#VMbpn”




                                         32
Stay Informed

Blog:
www.VolunteeringIsCSR.org


Twitter:
@VM_Solutions


Newsletter:
Monthly ‘Good Companies’
newsletter - Sign up on the blog!




                                    33
Upcoming Session: November 13


Big Events:
How To Plan the Perfect Corporate
Day, Week or Month of Service

Tuesday
November 13, 2012
10-11 a.m. PT (1-2 p.m. ET)
Guest Speakers:
David Levinson, Big Sunday
Vicki Carayiannis, FedEx

Register:
https://www1.gotomeeting.com/register/573872592


                                                  34

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VolunteerMatch Solutions BPN Webinar: Planet Brands – Changing Behavior for Sustainable Social Good

  • 1. Planet Brands: Changing Behavior for Sustainable Social Good David Willans Director, Futerra+ Futerra Sustainability Communications October 30, 2012
  • 2. How To Ask Questions • Type questions into the box on the right side of the your screen • Submit via Twitter to @VM_Solutions using “#VMbpn” • We will pose questions at the end of the presentation • A copy of the sides will be circulated after the event 2
  • 3. Planet Brands David Willans www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 4. Making sustainable development so desirable it becomes normal www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 5. Sustainability impact Footprint Brainprint The direct impact of the business on The direct impact of the brand on society and the environment what people think about society and the environment Extraction & Production & Product Experience Status Social Processing Distribution Use Norms www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 6. A question Which brainprint area do you think should be the biggest priority for brands? • Experience • Status • Social Norms www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 7. www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 8. The brands that could change the world www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 9. Brand Value Planet Brands Scale Sustainability www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 10. 100 Planet Brands Johnson & Adidas Bank of China China Mobile Facebook Heinz Movistar Pepsi Sony UPS Johnson Hewlett- Allianz Barclays Cisco FedEx Kellogg's Nescafe Philips Sprite Verizon Packard BlackBerry Standard Amazon.com (Research in Citi Group Ferrari Honda KFC Nestle Ping An Visa Chartered Motion) American BMW Coca-Cola Ford HSBC Kleenex Nike Pizza Hut Starbucks Vodafone Express Apple Budweiser Colgate Gap Hyundai L’Oreal Nintendo RBC Subway Volkswagen General AT&T Burberry Corona IBM Louis Vuitton Nissan Red Bull Telecom Italia Wal-Mart Electric Audi Canon Danone Gillette ICBC MasterCard Nokia Samsung Tesco Wells Fargo Thomson Avon Carrefour Dell Google Intel McDonald’s Oracle SAP Xerox Reuters Mercedes- AXA Cartier Disney Gucci Jack Daniel's Pampers Siemens T-Mobile Yahoo! Benz China Bank of Johnnie Construction eBay Heineken Microsoft Panasonic Smirnoff Toyota Zara America Walker Bank www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 11. The 3 Ps of Behavioural Marketing for Sustainability www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 12. The three P’s of behavioural marketing Product Persuasion Placement What a brand can do depends on: • Material issues • Brand positioning and personality Product Experience Status Social • Nature of customer Use Norms relationship • Audience profile www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 13. Product www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 14. Persuasion www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 15. Placement www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 16. A question Which P do you think should be the biggest priority for brands? • Product • Persuasion • Placement www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 17. How do you embed sustainability in your brand? www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 18. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 19. ACCOUNTING GREEN REVENUE FOR SUSTAINABILITY VISION OF A RADICAL ETHICS & SUSTAINABLE ISSUE FUTURE CAMPAIGNING DECOUPLING & PRODUCT BEHAVIOUR TRANSFORMATION CHANGE SCALE & CHOICE EDITING EMPLOYEE SUSTAINABILITY WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 20. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 21. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 22. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 23. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 24. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 25. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 26. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 27. WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 28. The 3 Ps of Behavioural Marketing for Sustainability www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 29. Five steps to embedding sustainability into your brand WWW.FUTERRA.CO.UK www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 30. A question Which step is your business currently on? • Inspire • Integrate • Implement • Involve • Innovate www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 31. Thank you david@futerra.co.uk @davidwillans @futerra www.futerra.co.uk © 2012 Futerra Sustainability Communications
  • 32. Q&A • Type questions into the box on the right side of the your screen • Submit via Twitter to @VM_Solutions using “#VMbpn” 32
  • 34. Upcoming Session: November 13 Big Events: How To Plan the Perfect Corporate Day, Week or Month of Service Tuesday November 13, 2012 10-11 a.m. PT (1-2 p.m. ET) Guest Speakers: David Levinson, Big Sunday Vicki Carayiannis, FedEx Register: https://www1.gotomeeting.com/register/573872592 34