Valuing leaders and managers of volunteers


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Valuing leaders and managers of volunteers

  1. 1. Valuing leaders and managers of volunteers “Finding Our Voice” - AVM conference Regus London 23rd October 2013
  2. 2. Purpose • Explore some context for our role in 2013 • Help us articulate the value and importance of our role • Key messages for AVM and peers
  3. 3. Context
  4. 4. We are a diverse field • 15% of VMs are in defined roles • 63% are paid, the rest are volunteers (growing?) • 6% are full time • 14% spend three quarters of their time on the role • 56% spend less than a quarter of their time Management Matters, IVR 2008 Valuing Volunteer Management Skills, IVR 2010
  5. 5. Evolution of our role
  6. 6. Volunteer manager Volunteers
  7. 7. Volunteer manager Volunteers Employees
  8. 8. Senior management Volunteer manager Volunteers Employees
  9. 9. How can we articulate our value?
  10. 10. We have to be proactive!
  11. 11. Discussion time
  12. 12. • Examples of what you have done to articulate & influence the value of your role? What happened as a result? • Ideas for how you might articulate & influence around the value of your role? What the next action is to make those ideas a reality? • What has stopped you from articulating and influencing around the value of your role? What do you need to give yourself permission to do to start?
  13. 13. Key facts & figures • 78% of volunteers said their satisfaction relied on the role of the VM • Increased capacity in volunteer management led to an improvement in recruiting and managing volunteers “The right stuff: New ways of thinking about managing volunteers”, Zimmeck 2011 “The impact of public policy on volunteering in community based organisations”, Hutchinson and Ockenden 2008
  14. 14. Key facts and figures 100 80 60 40 20 0 Applying With a VM (%) Selection Without a VM (%) Valued Recommend
  15. 15. Key facts and figures “Evidence was found throughout the survey responses that cutting staff for volunteer programs resulted in fewer volunteers and less service. The data showed a sharp contrast between volunteer programs thriving and growing in service delivery and programs where resources were cut and services shrinking. It is clear that less funding for volunteer programs results in fewer volunteers, less work for the volunteers to do, lower quality work due to less training, and other impacts.” “The Status of Minnesota’s Volunteer Programs In a Shifting Environment”, MAVA 2010
  16. 16. Key facts and figures “There was excitement throughout the responses that volunteers can provide increased capacity and that organizations are increasing their reliance on volunteers. The findings raise questions, however, regarding how sustainable this is. Only 7% of respondents saw an increase in the volunteer program budget in 2010, while 55% projected greater reliance on volunteers in 2011. Many volunteer programs are clearly doing more with flat resources, but the results of the survey confirm the value of increasing investments in volunteer programs so that the 55% that project increased reliance on volunteers can successfully do so.” “The Status of Minnesota’s Volunteer Programs In a Shifting Environment”, MAVA 2010
  17. 17. Key facts and figures “There is a disconnect between many organizations’ increasing reliance on volunteers and few organizations putting more resources into volunteer management. If the “new normal” is a larger reliance on volunteers to meet mission, this is not being supported by an investment of resources to accomplish this”. “The Status of Minnesota’s Volunteer Programs In a Shifting Environment”, MAVA 2013
  18. 18. Key messages for AVM and peers
  19. 19. What do you want to say?
  20. 20. Contact us 07557 419 074 @robjconsulting www.robjacksonconsulting.blogspot. com