Voice Snap Company Presentation 2010


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A short presentation about us with a sample case study

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Voice Snap Company Presentation 2010

  1. 1. Connect Streamline workforce mobility Simplify business communication Reduce Costs www.voicesnap.com
  2. 2. About us
  3. 3. What we do in asynchronous communication Voice Snap endeavors to provide the much needed voice component through asynchronous communication using both mobile as well as landline telephones. This enables users to speak up in their own language, thus removing the language barrier traditionally listed as a weakness of asynchronous communication Voice Snap is not a transcription or translation tool. Instead it transports messages recorded in your own voice to the intended recipient or a group of recipients. Simply put, it adds an audio component to the existing asynchronous communication model. Voice Snap can be enabled over landline telephone, Mobile as well as the internet
  4. 4. Our Vision Voice snap in the next 5 years will be the most preferred mode of business communication providing sustainable and cost effective solutions to global organizations
  5. 5. Industries we serve
  6. 6. What we can do for you? A suggestion box in a collector’s office Connect with your celebrities Customized reporting for Feet on street Get the pulse of your readers by Customized connecting them with your editor’s desk Order tracking, business prioritize business and manage customer solutions Create more effective surveys relationships with better responses Maximize returns on Order and delivery response to your management in advertisements supply chain services
  7. 7. Our clients
  8. 8. Sample Case study
  9. 9. Solution for a leading publishing house The challenge: - to connect circulation department with agencies - connect reporters with news desk - connect readers with editorial desk - conduct surveys and opinion polls Solution highlights Advantages •Originally no provision was available to handle such calls; •Currently our system receives  Creates a 24*7 environment 2500 calls across users per  No incidence of missed calls due to busy lines or day  Created a singe telephone number for each operator not being available •All queries are reported and department for internal users and a global handled within scheduled number for customers across the globe  Creates a call log for future reference SLAs  When accessed via the internet this number  The operator can prioritize and handle calls become s the call logger for a particular based on the requirement and urgency department  Encourages users to participate more actively as  Creates a call log and reporting system for each the system is easy to use with the advantage of department voice (hence can speak in own language)  Priority based call answering system
  10. 10. Thank you Feedback, Questions and Enquires: Ganesh Padmanabhan 26, Unnamalai Ammal Street, T.Nagar, Chennai 600017 India support@voicesnap.net www.voicesnap.com