1. The VoiceGate Addition
Delivering Cost-effective Mobile applications, Products and Services
Founded in the year 1998 by Mr. Syed Mohammed VoiceGate India Private Limited is an
organization with a passion for cutting edge Data and Voice communication technology. It is this
passion and drive that has made us a pioneer provider of VAS platform solution for Telcos across
India and overseas.
VoiceGate has a proven track record of being a pioneer in Indian Voice industry for over 14
years. Technology is an inherent strength of VoiceGate. We develop ready-to-embed custom
software applications for telecom hardware, to cater the modern Telecom Value Added Services.
Mission Statement
Get Ingenious & Custom-built Cross-platform Mobile applications creatively designed and
developed for all leading-edge Smart phones from Voice Gate India. Mobile application
development for custom made apps builds a strong development area for added functionality and
improved performance of Smartphone's. The most popular Smartphone's are the iPhone,
Blackberry and Android, possessing different strengths that suits individual business and
personal needs. We at Voice Gate India appreciate that business requirements vary significantly
which yields a need for customized mobile applications development to create value-added
applications tailored exactly to your specific business requirements for enhanced efficiency,
functionality and value addition.
Social Networks
We at VoiceGate tend to be trendy and sociable therefore you can read about us even more
on Face Book and Google+ watch us on Flickr and follow us on Twitter. Also have a nice time
reading our Blog and RSS Feeds.
Operational Engagement
 Mobile Enterprise product/ Solution development ( B2B & B2C)
 Mobile User-based application development
 Mobile Web Development
 Mobile Apps Hosting services
 Mobile Apps Maintenance and Services
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v

2. Commercial Verticals
 Shipping and Transportation
 Retail and manufacturing
 Business and Finance
 Healthcare and Fitness
 Insurance and real estate
 Oil & Gas
 Education
 Music and Entertainment
Client Engagement
Mobile Strategy
One of the keys to creating a great mobile app is to understanding your business objectives and
identifying the appropriate strategy upfront to achieve those objectives. We will help you generate
an idea by leveraging our experience and expertise to define an application. Our team will
conduct a competitive analysis and user research to ensure your application strategy is best
suited for your target audience. Our team will help you identify the core features in the app and
remove the “noise.”
Design
If you love our designs but already have apps out there, you can engage our skilled designers to
create a visibility appealing icon or splash screen for your apps. Hence you retain your esteemed
apps as well make it appealing to enhance marketability. We too can design the entire apps for
you.
Requirment Gathering and Wire Framining
We work on all major mobile platforms – iPhone, iPad, Android and Blackberry. We offer turnkey
app development services, from idea generation, UX and creative design, development, and
testing to final deployment
End to End application Development
Many of our clients have a good initial idea of what they want in an app, but still would like to
brainstorm with mobile experts and then present the concept to their senior management. This is
where our skilled team of product strategists and UI / UX specialists work with you. We
brainstorm ideas together so that your app will be aligned with your requirements and h
Technical Engagement
Acknowledging the fact that mobile devices of all types are getting increasingly
popular, VoiceGate India offers its clients a broad spectrum of mobile application development
services. The company is not restricted to developing a particular class of applications - any
mobile apps can be designed, customized and ported to another platform. VoiceGate India s
works with all major mobile platforms, including iOS, Android and Windows Mobile. Deep
knowledge of the latest trends in mobile technology enables VoiceGate India s to develop custom
mobile apps for a number of platforms and helps migrates existing software products to mobile
devices.
The company’s current mobile portfolio includes a location –based services platform, a remote
server monitoring client, a portable medical database solution, a backup tool, an IM client, a
phone theme generator and a custom barcode scanner.
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v

3. Technology Services
 Development of applications for all major mobile operating systems and platforms
 Migration of existing legacy products to modern mobile platforms
 Re-engineering of mobile applications, performance optimization
 Creation of complex client-server solutions working with mobile terminals and other types
of portable devices
 Integration of mobile applications into existing enterprise IT infrastructures
 Provision of consulting services in the mobile technologies field
Technology Expertise
Platforms Languages Development Environment
Symbian OS Objective-C CodeWarrior 9 for Palm OS
iOS (iPhone, iPad) IDE
Android Java/J2ME (BlackBerry, CodeWarrior Personal
Windows CE Android, Symbian) Edition 3.1 for Symbian IDE
BlackBerry OS C/C++ (Symbian), MS Dev Studio
Windows CE, Palm OS) MS Embedded Visual
Visual Basic .Net Tools3.0/4.0 IDE MS
(Windows CE) Embedded Visual C++ 3.0
MS Visual Studio 2003 IDE
XCode
EVC
Version Control Frameworks
CVS .Net
VSS Framework
3.5 SP1
Android
SDK
BlackBerry
Java SDK
VoiceGate India’s Initiative
Nowadays, we are finding more and more customers wanting to build, update, develop and check
their web sites using Mobile technologies. This is because technologies offer widely-used
general-purpose scripting technology that is especially suited for Mobile apps development.
When it comes to rapid application development, working with Voicegate often enables projects
to be done cheaper, faster and better.
VoiceGate India has embraced Mobile Technologies, and today offers you robust services.
VoiceGate India’s resource development team has proven that this new development paradigm
can produce output of considerable quality and quantity, on time and to budget, leading to
massive business benefit for our clients.
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v

4. Genesis:
Headquartered in Hyderabad, Andhra Pradesh, India, VoiceGate Technologies was founded on
19-Mar-1998 as a voice product Company, employing 200 personnel across the country. In a
period of 14 years of goodwill and trust of hundreds of valued Public and Private enterprises, it
has built a wall of fame of efficiency and integrity.
Milestones:
In 2003, it diversified into voice solutions for mobile telecom operators. Subsequently in 2007, it
has diversified into Content management, distribution and aggregation. With one and half
decades of successful service to clients in India, its services are extended to Clients abroad as
well. It draws its strength from over 100 Partners with more then 200 Professionals deployed by it
across India.
Preferred Partnership:
VoiceGate claims proudly itself to be the preferred Operational | Technology Partner with its
Telecom Operators / Clients / Stakeholders / VAS Companies for all Telecom Value Added
Services Projects and Dynamic IVR Operations offering tailor-made solutions and remains a
SYNONYM for quality VAS Operations in India.
IVR Solution:
VoiceGate’s IVR solution is a flexible contact handling solution for the businesses that cater to a
variety of process driven call centre applications such as customer support, financial services,
utilities, telemarketing and sales, banking, collections, healthcare, technical support, marketing
research, consumer products industries, helpdesk etc.
CMS and SDP:
VoiceGate with its in-house Content Management System and Service Delivery Platforms
supports data of any kind. VoiceGate’s unmatched competency in customized / dynamic
Interactive Voice Response System Services / Value Added Services under Mobile Channel
Marketing platform is unchallenged.
Voice Portal:
VoiceGate has its own Voice Portal Platform which can be accessed anytime and everywhere for
all promotional and marketing purposes by any Sector whether it is Indigenous Business or
Overseas.
Customized IVR:
VoiceGate has the competence to develop any customized IVR based products that are
hardware independent. It has the proven expertise in developing voice and data based software
that can be customized to suit the client’s requirements.
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v

5. SMSC Gateway:
VoiceGate has SMSC Gateway conversing ability to integrate with any of the SMSC Gateway via
SMPP / HTTP through its own SMS Platform built on enterprise architecture interface. The
platform provides rich GUI to create, manage and execute all marketing campaigns.
mJOY:
VoiceGate has its own unique Voice and Data Platforms such as CRBT (Caller Ring Back Tone),
mJoy & MOD (Music on Demand) play (fresh tunes each time) customer calls. Associate the
customer with one number for all his music needs, developed on its own for all Mobile Operators
(All Telecom Operators in India).
Music on Demand:
VoiceGate’s Music On Demand (MOD), an IVR, enables user to listen songs of choice anytime,
anywhere similar to a pocket FM radio with added convenience of choice of music selection. One
can dedicate songs from a variety of categories according to the mood and nature of the listener.
ATI:
VoiceGate’s another unmatched (first of its kind) technology reflects in its ATI (Any Time
Interrogation) which is a tool that interrogates the status, on various parameters, of the mobile
phone. ATI filters and provides in-use mobile numbers and avoids congestion at the Telecom
Operator’s switch.
Insta Alert:
VoiceGate’s another USP lies at “Insta Alert” which works as an intelligent system to instantly
identify and track the connected mobile numbers of an operator circle that were previously not-in-
use for some time. This helps to achieve the optimum number of success calls.
How VoiceGate India Can Help – Engagement Models
Types of engagement are critical for a successful outsourcing venture. By listening to our
customers, we have learnt that a single business model is not suitable for everyone. From our
years of experience and best industry practices we have come up with various engagement
models.
Fixed Price Model
The client pays a pre-negotiated fixed price for the complete project, which is linked to well-
defined deliverables. The project is executed on a fixed-price billing basis. To achieve a final fixed
price, it may be necessary to proceed in incremental steps to initially define the final project. The
engagement may then be finalised on clearly defined final specifications, with a change control
process built in. Payment is made during the course of the project against clearly defined
milestones. This has the additional benefit of adding a monetary value to project completion. This
is well suited if you have good clarity and understanding of the project from both the business as
well as the technical aspect. In our experience, the extra time spent up front on project definition
and clarity is more than rewarded during project execution.
Time & Material Model
The standard time-and-materials method of work, based on actual time spent on the project and
the resources used. This is typically monitored through weekly timesheets, review meetings and
progress reports. From the customer's perspective, you are always assured of getting what you
need and paying for only what is needed.
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v

6. Dedicated Development Centre
A dedicated development centre is established as an extension of the customer’s software
engineering facility is popular among customers who are looking at long-term gains from offshore
outsourcing. In this model VoiceGate India reserves resources, equipment and infrastructure
exclusively for the customer. This model is normally used for a pre-determined minimal period of
time, and allows the client to leverage the talent pool, the cost effectiveness of such an offering,
and the local man management and project management from VoiceGate India. This is almost
like having your own offshore business, but without the risks of establishing and managing your
own company in an unfamiliar country.
Dual Shore Development Model
The Onsite-Off shore Model, also known as the dual-shore model, takes advantage of onsite and
offshore services to deliver results to clients at reduced costs. One of the most popular to have
emerged so far, this model maximizes efficiency in resources and costs. Ideally, 20%–30% of
work is done onsite and 70%–80% is sent offshore, depending upon the criticality of the project.
Its benefits include near 24-hour work cycles; the ability to structure and assemble teams with
diverse, multiple skill sets; lower-cost resources; and the ability to quickly scale (up or down)
depending on the requirements.
Captive Center Establishment (Your Competency Center)
This is a further extension of the dedicated development centre. The captive model means that
the customer organization makes strategic decision to create its presence in the lower cost
location and conduct work there as a part of its own operations. The activities are performed
remotely, but they are not outsourced to the vendor. Thus the customer is able to retain full
control and mitigate respective risks associated with intellectual property and other sensitive
business information.
Why VoiceGate India?
 VoiceGate India has an excellent track record in developing new solutions, using their
own established standards or working to customer standards
 VoiceGate India deliver exceptional quality skills at very attractive rates, creating
outstanding value solutions
 VoiceGate India are a training company, providing an excellent facility for inter-cross-
training personnel to develop new or rare skills
 VoiceGate India can supply ongoing support, maintenance and 24 x 7 help desk services
 VoiceGate India have proven skills in successfully executing projects both offshore and
onsite
 Work with genuine partnership approach, adding value to all parties
 Services can be offered globally
 VoiceGate India works with a local and International partner on Technical and business
Allinance Partnership basis, so that there is a clear understanding of the local needs and
pressures
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v

7. Contact Us
For more information or to arrange an exploratory meeting to understand your requirements:
Corporate office New Delhi
Hyderabad
'Navbahaar', 715, 7th Floor,
10-3-299/2/B, Kirti Shikhar Tower,
Humayun Nagar, District Centre, Janakpuri
Hyderabad - 500 028. New Delhi - 110 058.
Mumbai Bengaluru
403, 4th Floor, Unit 102,
Damji Shamji Trade Centre, Infantry Court Building,
Station Road, Vidyavihar(W) 130, Infantry Road,
Mumbai - 400 086. Bangalore - 560 001.
© 2012 VoiceGate India Pvt. Limited Confidential Document 2012/1.0v