Organisational Change
Breakfast Masterclass

September and October 2013
Your challenges
• Effective, subjective consultation,
particularly when the majority of staff
are affected directly by the...
Focus
• Critical elements of effective and sustainable
change
Understanding the importance of a clear vision of the future...
Introducing Vmax Consulting
Experts in leadership. Experts in change.

Capability
Development

Change
Mentoring
Leadership...
Critical elements of effective and sustainable
change
4 December 2013
There are two
clear determinants
for effective
change.
The ability to
envision a future
state and the
ability to execute
a...
Burning platforms are useful as a catalyst for change
but they inspire only movement, not aligned and
directional movement...
Sustainable change requires a clear and unequivocal
‘go to’ position that we can all see, understand and
strive to attain....
Change Model
Current
Operating Model

Roadmap
for Change

Target
Operating Model

The way things
are done today

Structure...
The 4 Ps

Purpose
Principles
Practice
Performance
4 December 2013
Table discussion

Consider the change that is uppermost in your mind
(future or historical).
What one principle would have...
Creating habits
Words

Agreements

Validation
Check
One

Commitments

Actions

Validation
Check
Two

Habits

Performance O...
The importance of ROI

4 December 2013
Defining ROI
• “What gets measured gets done”
• ROI = (Gain from investment – Cost of investment)
Cost of investment

• RO...
From baseline to outcome, the achievement of objectives is
seldom linear. We therefore need to use our insight, wisdom and...
Leadership style and taking people ‘with you’

4 December 2013
Resistance to Change
• Creatures of habit
• Architect v subject
• Passive and active resistance
• Need to respect legacy
•...
Compliance is short-lived and requires reinforcement and sanctions to
ensure people deliver your change.
Commitment secure...
The true determinants of successful change leadership are
constancy of purpose and consistency of practice.

4 December 20...
Seeing the ‘bigger picture’

4 December 2013
Maintain Perspective
• Keep the end in focus at all times
• Always map activity and achievement against the
plan
• Take ti...
Engaging all stakeholders in a meaningful way is
of central importance to change leadership.
4 December 2013
The T-shaped leader pays attention first and foremost to
the needs of the business (the horizontal), and
secondly to the n...
Table discussion

What immediate action(s) will you be taking in
order for your role in the change process to be a
success...
Thank you

Capability
Development

Change
Mentoring
Leadership
Coaching
Consulting &
Project
Support

www.twitter.com/vmax...
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Organisational change breakfast masterclasses, september and october 2013

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Content from our recent Masterclasses, held in London, Manchester and Leeds

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Organisational change breakfast masterclasses, september and october 2013

  1. 1. Organisational Change Breakfast Masterclass September and October 2013
  2. 2. Your challenges • Effective, subjective consultation, particularly when the majority of staff are affected directly by the change • Assessing and communicating the need for, and benefits of organisational change • Ensuring continued productivity in times of change • Prevailing culture and organisational processes resistant to and/or inhibiting effective organisational change • Employee engagement and retention during change • Creating a performance culture from legacy or multiple, distinct cultures • Lack of change capability, particularly amongst leadership groups • Impact of external leadership appointments on existing culture • Negative views of organisational change, based on perception and/or experience • Motivating employees and communicating organisational change, both prior to, and during the change process • Need for a clear and compelling organisational vision • Generating true engagement around the organisational change process • Silo-mentality / lack of an holistic approach 4 December 2013
  3. 3. Focus • Critical elements of effective and sustainable change
Understanding the importance of a clear vision of the future, together with constant and consistent demonstration of commitment, in creating an environment for, and delivery of, sustainable change. • The importance of defining the ROI
Techniques for defining ROI in organisational change, and how clear definition impacts behaviour. • Leadership style and taking people ‘with you’
Examination of how and why people resist change and the leadership styles most likely to gain commitment. • Seeing the ‘bigger picture’
Framing the strategic context of change and applying it in a way that everyone can understand and execute activity in an integrated context. 4 December 2013
  4. 4. Introducing Vmax Consulting Experts in leadership. Experts in change. Capability Development Change Mentoring Leadership Coaching Consulting & Project Support 4 December 2013
  5. 5. Critical elements of effective and sustainable change 4 December 2013
  6. 6. There are two clear determinants for effective change. The ability to envision a future state and the ability to execute a delivery plan to achieve the future state. 4 December 2013
  7. 7. Burning platforms are useful as a catalyst for change but they inspire only movement, not aligned and directional movement. 4 December 2013
  8. 8. Sustainable change requires a clear and unequivocal ‘go to’ position that we can all see, understand and strive to attain. 4 December 2013
  9. 9. Change Model Current Operating Model Roadmap for Change Target Operating Model The way things are done today Structured roadmap with defined ownership, deliverables and timelines to enable the journey to TOM to be managed in a coordinated and purposeful manner. Desired future state All elements of the change model defined in three interconnected elements: P S C Purpose: Why we are here. Strategy: What we need to do to deliver the purpose. Culture: How we need to operate to deliver the purpose. 4 December 2013
  10. 10. The 4 Ps Purpose Principles Practice Performance 4 December 2013
  11. 11. Table discussion Consider the change that is uppermost in your mind (future or historical). What one principle would have the biggest impact in ensuring success? 4 December 2013
  12. 12. Creating habits Words Agreements Validation Check One Commitments Actions Validation Check Two Habits Performance Outcomes 4 December 2013
  13. 13. The importance of ROI 4 December 2013
  14. 14. Defining ROI • “What gets measured gets done” • ROI = (Gain from investment – Cost of investment) Cost of investment • ROI needs to be determined against the desired future state and set against baseline measures • ROI needs to be defined in „stakeholder-friendly‟ terms, using quantitative and qualitative measures • Prioritise „quick-wins‟ and „leveraged plays‟ to demonstrate traction and achievement 4 December 2013
  15. 15. From baseline to outcome, the achievement of objectives is seldom linear. We therefore need to use our insight, wisdom and experience to define the path of change. 4 December 2013
  16. 16. Leadership style and taking people ‘with you’ 4 December 2013
  17. 17. Resistance to Change • Creatures of habit • Architect v subject • Passive and active resistance • Need to respect legacy • The folly of a „change programme‟ 4 December 2013
  18. 18. Compliance is short-lived and requires reinforcement and sanctions to ensure people deliver your change. Commitment secures engagement meaning that people will follow of their own accord 4 December 2013
  19. 19. The true determinants of successful change leadership are constancy of purpose and consistency of practice. 4 December 2013
  20. 20. Seeing the ‘bigger picture’ 4 December 2013
  21. 21. Maintain Perspective • Keep the end in focus at all times • Always map activity and achievement against the plan • Take time to celebrate achievements en route • Ensure consistent alignment of words, behaviours and outcomes • Take time to „environment scan‟ to understand changes in context, customers, and competitors 4 December 2013
  22. 22. Engaging all stakeholders in a meaningful way is of central importance to change leadership. 4 December 2013
  23. 23. The T-shaped leader pays attention first and foremost to the needs of the business (the horizontal), and secondly to the needs of their function (the vertical). 4 December 2013
  24. 24. Table discussion What immediate action(s) will you be taking in order for your role in the change process to be a success? 4 December 2013
  25. 25. Thank you Capability Development Change Mentoring Leadership Coaching Consulting & Project Support www.twitter.com/vmaxconsulting www.linkedin.com/company/vmaxconsulting www.vmaxconsulting.com 4 December 2013

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