Vlerick HRday 2013: Change Management - Philippe Persyn & Marc Verbruggen
0Vlerick HR Day - June 12thPhilippe PersynMarc VerbruggenThe road to the future...when nothing is certain,all is possible
This is not...•A story of heroes•THE success story•The perfect road towards the future
• Our journey• Our hopes and fears• Collaboration• Personal learning & leadership• Understanding and misunderstanding• Managing the paradoxIt is about...
Reorganization:Dead Endor Investment in the Future?
2009: No more certainties?!4Liquids & CreamsProductionQC LabsWarehouseParenterals ProductionTransdermalsProduction
Announce: Nov 2009Implementation : 2012/13CAMPUSR&DStaffFunctionsBeerseManufacturingLiquids &CreamsTransdermalsSteriles SupportingKey complexitiesTime: friend or enemy?• RetentionOne big family?• Different realities
One truth: multiple realities• Different chains limitview on ‘the truth’• Acknowledge it,respect it, embrace itEmployeesLeadershipteamSeniorManagementUnions Ourselves
Employees: keep distance ... ?(*)(*) you might need to fire someoneEmployeesLeadershipteamSeniorManagementUnions Ourselves
•Handle with priority•On or off the boat?•Retention! Hope is a dangerous strategy•Provide the tools•Clear who decides(*) they might have a different opinionLeadership team: limit involvement ...? (*)EmployeesLeadershipteamSeniorManagementUnions Ourselves
• Your key sponsors• No delegating up• THEY need YOU• Ask what YOU need26 positions were re-createdStrong Campus support: Operator- & Flex Pool(*) they might think it is out of controlSenior Management : Tell them all is undercontrol...?(*)EmployeesLeadershipteamSeniorManagementUnions Ourselves
- We all have our roles- Unilaterally stop negotiations- Helping our employees- Thinking outside of the box- Mutual respect(*) Their opinion is different anyhow?Unions : Involve when strictly necessary...?(*)EmployeesLeadershipteamSeniorManagementUnions Ourselves
- Implementor > Execution- Avoid “Business as Usual”phenomenon- HR – Business partnership- Be the face of the change- Sometimes you just don’tknow and stay awake at night...(*) you might be seen as a weak leader/personOurselves : Be strong...? (*)EmployeesLeadershipteamSeniorManagementUnions Ourselves
Where it has led us to ...• Employees:– Employee impact: significantlyreduced• Leadership team: no regrettablelosses• Sr. Management: Beerse siterecognized as key manufacturing site• Unions: we each have our roles,mutual respect• Ourselves: ...• Some people liked our approach,others didn’t
Key take awaysYou are onlyhuman – Lookfor partnershipsBrand your re-organizationImplementation> ExecutionStay open tohowenvironmentevolves[Connect]³A bit of naivitymight help
15The road to the future...when nothing is certain,all is possibleThank you!