Brochure Executive Master Class in business process management
Become a top expert in BPMExecutive Master Class inBusiness Process ManagementIn your company the customer is king, naturally. But is that Added value for you and your companyobvious from looking at process management? Review andimprove the processes in your organisation. As a top-level • You will finally be able to act as a process expert or toBPM professional. manage implementation projects as a project leader. • You will compare notes with our experts and the otherWe promise you an intensive and advanced management participants representing a variety of sectors.programme extending over one year.You will enjoy a unique • You will work on an applied in-company project, underlearning experience. We will present BPM in a context the guidance of a Vlerick professor, which will allow youthat is both academically validated and relevant for your to leave your mark during the programme.business. As a result, you will take on real BPM challengeswith confidence and understanding. Programme designFor whom? Vlerick connects theory and practice. Theoretical concepts and insights, techniques and practices pertaining to• You are a Process Analyst, with an ICT or business the analysis and improvement of business processes background. are discussed during the programme. The sessions are• You have a minimum of three years of relevant work highly interactive (case studies, discussions, etc.) to allow experience. you to learn not only from the faculty, but also through• You are a Process Manager or are employed by a process the interaction and exchanges of experience between management entity. participants.• You are actively involved in the redesign of (part of) a business process.• You are an Auditor, Interim Manager or Change Manager who is required to interpret and communicate processes.• You are employed in a services or production environment, in the private or public sector.Holistic approach" One might think that BPM is only about processimprovements ... However, what I found particularlyinteresting was Vlerick’s holistic approach towards BPM,which together with the essential concepts, is necessaryfor an improved and sustainable relationship betweenbusiness and IT. “Henk Schoenmakers – Senior Expert Innovation – ICT, Eandis
Module 1: Opening Seminar – BPM Fundamentals Meet your faculty• Programme introduction, ‘tour-de-table’ At Vlerick, theory and practice go hand in• The process-driven organisation hand. Our programmes therefore include• Define and model a business process input from both academic speakers and• A holistic approach to BPM practitioners. Who exactly is invited to• From ‘as-is’ to ‘to-be’: process improvement speak? To find that out, please visit our website, where you can also download orModule 2: Enterprise Performance Management request a comprehensive brochure.• Strategy mapping and balanced scorecard Prof Stijn Viaene• Performance management Programme Director• Management controlling: (time-driven) Activity-Based Costing PRACTICAL INFOModule 3: Operational Excellence Dates and venues• Operational performance measures 24 days• Congestions and queuing phenomena and its impact on capacity and service April 2013 - February 2014: Ghent and• Quality Management: Measuring, analysing, controlling and reducing process Leuven Campuses variability• Lean improvement tools: Six Sigma, Kaizen, Value Stream Mapping Language EnglishModule 4: Process Redesign Fee• Enterprise Architecture & Model-driven Development (UML) € 12,345 + € 1,500 seminar costs• SOA, TOGAF, Business Rules (excl. 21% VAT).• Mining and discovery techniques for process improvement Module 1 and 9 are residential. Hotel costs (B&B) for 3 nights in total are included inModule 5: Setting Up a Process-oriented Organisation the fee.• Growing in the process orientation of your organisation• Roles, responsibilities and maturity• Centre for Excellence in BPM: developing the roadmap for implementationModule 6: Delivering Service Excellence• Operational excellence in a service context• Dynamic capabilities: resilient, responsive and ready• Customer-focused BPMModule 7: Information Systems Alignment• Aligning Business & IT: strategy synchronisation• IT governance & project selection• IT intensive projects: benefits based business casesModule 8: People and Change Management• Self-management and teamwork• Change management• Dealing with resistanceModule 9: Closing Seminar - Synthesis• State-of-the-art: international keynote speaker• Guest lectures by management practitioners• Programme wrap-up Apply now! Please see Practical Info on the following page, or visit: www.vlerick.com/emcbpm
PRACTICAL INFORegistration Online registration: quick & easy!Action! Register online.Questions? Please contact:Rian De BruyckerProgramme AdvisorT: + 32 9 210 98 84F: + 32 9 210 97 email@example.comReep 19000 Ghent, BelgiumYour certificateIf you take part in one of our programmes, you are Register online via:entitled to a certificate from Vlerick Business School. www.vlerick.com/mictIf you successfully complete the Advanced ManagementProgramme, you can join the Vlerick Alumni Network,a worldwide network of over 16,000 alumni in morethan 100 countries. Financial benefits for you?Cancellation • 10% discount for paying members of Vlerick Alumni • SME portfolio: subsidies for Flemish SMEs.Consult our cancellation conditions at: • Vlerick Social Profit Grants for organisations active inwww.vlerick.com/conditions the social profit sector.we are here for you You’ll find more info at: www.vlerick.com/benefits Rian De Bruycker Programme Advisor T: + 32 9 210 98 84 firstname.lastname@example.org
Application formICT-Management &Business Process Management EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013 ICT MANAGEMENT & Yes, I wish to apply for the following programme(s): BUSINESS PROCESS MANAGEMENT ICT Management Executive Master Class in BPM Business Process Management Workshop Business Intelligence Workshop Excellence in Business Process Improvement We invite for you In addition, I wish to receive more information on the management programmes of Vlerick Business School that I have ticked on the reverse side of this form. ENGLISHName First name M FFunctionCompany Company address N° busPostal code City Country Telephone FaxE-mail Yes, I would like to stay up-to-date about the activities of Vlerick Business School via e-mail. No, I do not want to receive information about the activities of Vlerick Business School via e-mail.Home address N° busPostal code City Country Home telephoneInvoice to be addressed to:Name First name M F(Only fill the section below if different from company address above)Address N° busPostal code City Country VAT n° I am paying member of Vlerick Alumni and enjoy a 10% reduction on this programmeDate - - Signature Please return this form BY FAX OR POST to:Vlerick Business School, attn. Rian De Bruycker, Your contact details will be stored in a database of Vlerick Business School forReep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28 the purpose of keeping you updated on our activities. Pursuant to the Belgianrian.email@example.com Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens) of 8 December 1992 youYou can also apply online at are entitled to inspection and correction of data related to you as kept bywww.vlerick.com/mict Vlerick Business School.
THE Programmes ofvlerick BUSINESS schoolI would like to receive information on the following programmes (please tick).Please return your contacting details to us by fax, e-mail or post.General Management Operations & Supply Chain Management Advanced Management Programme E Project Management D International Management Programme E Purchasing Management E Middle Management Programme D Operational Excellence E Young Management Programme D & E Executive Master Class in Supply Chain Management EAccounting & Financial Management Entrepreneurship Understanding Annual Reports D & E KMO Challenge D Mastering Costs and Budgets D & E KMO Excellence D Fundamentals of Financial Management D & E Entrepreneurship for Managers D Strategic Cost Management E Valuation of Companies E People Management & Leadership Executive Master Class in Controllership E The People Manager D Executive Master Class in Corporate Finance E Executive Decision Making D Executive Master Class in Financial Analysis How to Improve Your Emotional Intelligence D and Asset Management E Inspiring for Change D Negotiating to Create Value D & EHuman Resource Management Self-mastery D HRM with Impact D Bestsellers read for you D Compensation & Benefits D Executive Master Class in Human Resource Management D Strategy Strategy in Action EICT & Business Process Management ICT-Management D Executive Master Classes Business Process Management Workshop D & E Executive Master Class in B-to-B Marketing and Sales E Excellence in Business Process Improvement E Executive Master Class in Business Process Management E Executive Master Class in Business Process Management E Executive Master Class in Controllership E Business Intelligence Workshop E Executive Master Class in Corporate Finance E Executive Master Class in Financial AnalysisInnovation Management and Asset Management E Strategising for Innovation E Executive Master Class in Human Resource Management D Entrepreneurial Innovation E Executive Master Class in Innovation & Entrepreneurship E Corporate Innovation Management E Executive Master Class in Supply Chain Management E Executive Master Class in Innovation & Entrepreneurship E MBAsMarketing & Sales Full-time MBA E Introduction to Marketing Management D Executive MBA E Retail & Trade Marketing D Executive MBA in Financial Services & Insurance E Brand Management & Communication D Product Management D Masters Strategic Business-to-Business Marketing D Masters in Financial Management E Executive Master Class in B2B Marketing and Sales E Masters in General Management E Masters in Marketing Management ED Programme in Dutch E Programme in EnglishMore information on www.vlerick.com