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Mobile Banking Emerging Trends

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Emerging trends in mobile banking

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Mobile Banking Emerging Trends

  1. 1. Mobile TechnologyEmerging Trends: Banking and Financial Services<br />Vishal Jain<br />Version 01a, 17 March 2010<br />Presented at the Indian Business Chamber of Luxembourg<br />
  2. 2. Personal Banking as we know<br />Source: www.cartoonstock.comCopyright <br />
  3. 3. Mobile Managing your Money and More<br />Bob's.ppt<br />http://www.geocities.com/bkip20002/index.html<br />Copyright 2002<br />-All Rights Reserved-<br />FasterCard<br />0800 424000 77870<br />Ekaf Eman<br />Exp: 12 09<br />Bob's.ppt<br />http://www.geocities.com/bkip20002/index.html<br />Graphics by Bob<br />http://home.att.net/~kip20002/<br />1<br />2<br />3<br />4<br />5<br />6<br />7<br />8<br />9<br />*<br />0<br />#<br />Stock tips, news feeds, balance alert<br />Trade confirmation, portfolio enquiry<br />Transaction alert<br />Bill reminder, pay bills, transfer funds<br />Buy grocery, pay using your phone<br />All body senses<br />isee<br />ihear<br />Ismell<br />itouch<br />Italk<br />Book your ticket, travel with a bar coded ticket on phone<br />
  4. 4. Forecasts<br />Juniper Research<br />Frost & Sullivan<br />KPMG<br />GSMA<br />2011<br />Mobile Money Transfer Market<br />$21 Billion<br />2012<br />Mobile Money Market<br />$5+ Billion<br />2014<br />Mobile Money Transfer Market<br />$65 Billion<br />2013<br />Mobile Money Market (Western Europe)<br />€4-5 Billion<br />ABI Research<br />Juniper Research<br />GSMA & EDC<br />Gartner<br />2011<br />Mobile Payments<br />103.9 Million users<br />2015<br />Mobile Wallets<br />1.4 Billion users<br />2011<br />Mobile Banking<br />816 Million users<br />37 Billion transactions<br />2015<br />Mobile Commerce<br />$119 Billion<br />Source: Edgar, Dunn & Company<br />
  5. 5. The imperative<br />Source: TowerGroup<br />Source: ITU<br /><ul><li>960 million mobile subscribers in Europe
  6. 6. Forrester - By 2014, nearly 40% of consumers in Western Europe will be tapping into the web via their mobile phone
  7. 7. ITU - the number of mobile cellular subscriptions globally to reach five billion this year
  8. 8. IDC - world's mobile worker population will pass the one billion mark this year and grow to nearly 1.2 billion people - more than a third of the world's workforce - by 2013
  9. 9. Eurostat – around 30% of women and 35% of men in the EU region used the internet banking (exception being Nordic, Lux and Estonia – 65%+ users)
  10. 10. IMS Research - Smartphone shipment growth is expected to accelerate in the future at a CAGR of 24.5% between 2010 and 2015</li></ul>Source: Eurostat, 2008<br />
  11. 11. So what is mobile technology in banking and financial services<br />Banking<br />---BANK---<br />Are you sure you want to transfer USD 50 to Navin? Send TPIN to confirm<br />Payments<br />Commerce<br />
  12. 12. Why is mobile technology different<br />
  13. 13. Does it stick together<br />Merchant<br />SMS<br />Telecom Operator<br />Mobile Application Platform<br />App<br />Bank<br />Browser<br />Financial Institution<br />NFC<br />Government<br />
  14. 14. Are we ready<br />Cross Industry Partnership<br />Mature technology<br />Consumer Attention<br />Affordable Data Plans<br />Banking<br />Adoption<br />Mobile<br />Mass Scale<br />Tight Capital<br />Monetisation on existing infrastructure<br />Clarity of regulations<br />Legacy Infrastructure<br />AML/KYC Concerns<br />
  15. 15. So who is doing what<br />Device/ancillary Manufacturers<br />Financial Network<br />MVNO<br /> + <br />Mobile Financial Services<br />Retail<br />Network<br />Bank<br />Network<br />Telecom<br />Network<br />Independent<br />Mobile Financial Services<br />
  16. 16. Emerging Technology Landscape<br />ATM<br />Mobile<br />UI<br />Branch<br />Banked<br />ATM<br />+<br />Internet<br />+<br />Branch<br />Internet<br />NFC<br />SMS<br />SMS<br />Mobile<br />UI<br />SMS<br />Agents<br />Agents<br />Mobile<br />UI<br />SMS<br />Unbanked<br />Emerging<br />Developed<br />Secondary<br />Focal touchpoint<br />
  17. 17. Drivers for adoption<br /><ul><li> Speed
  18. 18. Affluence </li></ul>Banked<br /><ul><li> Usability
  19. 19. Convenience
  20. 20. Viability
  21. 21. Security
  22. 22. Security
  23. 23. Cost of delivery
  24. 24. Convenience
  25. 25. Cost of delivery
  26. 26. Convenience
  27. 27. Mainstream</li></ul>Unbanked<br /><ul><li> Cost of delivery</li></ul>Emerging<br />Developed<br />
  28. 28. Zylog<br />Ranked 68 amongst the <br />Top 500 Indian IT companies<br /><ul><li> First to demonstrate wireless solutions in the Middle East in 2000
  29. 29. 10 years of experience in mobile deployment for banking and financial services
  30. 30. Bank.Companion – Zylog’s proprietary end to end mobile platform available in North America, Europe and Asia
  31. 31. Live in 40 Banks and Financial Institutions, 10+ government establishments, 10+ media houses, 20+ large enterprises, 10 telecom operators
  32. 32. Exclusive partner of Dubai e-government for Wireless Enabling of all the Government Departments in the UAE
  33. 33. Working with the top 3 banks in our installed markets
  34. 34. Around a million users are currently subscribed to our mobile platform</li></li></ul><li>Contact Information<br />Thank You<br />Q&A<br />Europe Headquarters<br />271-273 King Street, II Floor<br />London House, Hammersmith<br />London W6 9LZ<br />Phone: +44 (0) 20 8846 9922<br />Web: www.zylogsystems.co.uk<br />Vishal Jain<br />Regional Manager<br />Banking & Financial Services<br />vishalj@zsl.com<br />+44 (0) 75 0732 9407<br />Development Centre <br />155, Thiruvalluvar Salai<br />Kumaran Nagar, Sholinganallur<br />Chennai, India 600 119<br />Phone: +91 44 3915 7000<br />Asia Pacific Headquarters<br />#13-09 Ngee Ann City Tower B<br />391B Orchard Road<br />Singapore 238874<br />Phone: +65 6238 1401<br />Global Headquarters<br />85 Lincoln Hwy<br />Edison, New Jersey<br />United States, 08820<br />Phone: 732-549-9770<br />

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