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Lecture 1 - An Introduction to Commercial-Institutional Interiors - VDIS10009 Commercial-Institutional Interiors

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BY	
  RAMONA	
  SOLOMON	
  
	
  
Lecture	
  Week	
  1	
  
	
  
An	
  Introduc7on	
  to	
  Commercial	
  -­‐	
  Ins7tu7onal	
  Interiors	
  
	
  
 
	
  
	
  
What	
  is	
  Commercial	
  Design?	
  
	
  
Overview	
  of	
  Design	
  Process	
  
	
  
Research	
  &	
  Analysis	
  	
  
	
  
Analysis	
  of	
  Design	
  Brief	
  
	
  
	
  
Commercial	
   interior	
   design	
   is	
   the	
   process	
   of	
   crea7ng	
   and	
   overseeing	
   the	
   construc7on	
   or	
  
renova7on	
  of	
  a	
  commercial	
  space.	
  Involving	
  much	
  more	
  than	
  simply	
  decora7ng	
  the	
  interior	
  
of	
  the	
  space,	
  commercial	
  design	
  will	
  address	
  such	
  issues	
  as	
  the	
  choice	
  of	
  building	
  materials,	
  
the	
   layout	
   and	
   placement	
   of	
   interior	
   walls,	
   plumbing	
   and	
   power	
   systems,	
   and	
   even	
  
coordina7ng	
  communica7ons	
  with	
  construc7on	
  professionals,	
  owners,	
  and	
  service	
  providers.	
  
This	
  level	
  of	
  interior	
  design	
  requires	
  the	
  interior	
  designer	
  to	
  have	
  a	
  solid	
  working	
  knowledge	
  
of	
  architecture,	
  as	
  well	
  as	
  a	
  sense	
  for	
  crea7ng	
  func7onal	
  and	
  aOrac7ve	
  sePngs	
  within	
  the	
  
space.	
  	
  
	
  
To	
  begin	
  this	
  subject,	
  you	
  will	
  be	
  introduced	
  to	
  commercial	
  design	
  by	
  looking	
  at	
  what	
  it	
  is	
  and	
  
how	
  commercial	
  design	
  differs	
  from	
  residen7al	
  design.	
   	
  Commercial	
  design	
  projects	
  can	
  be	
  
complex	
  as	
  you	
  must	
  apply	
  certain	
  legisla7ve	
  and	
  organisa7onal	
  requirements	
  and	
  it	
  usually	
  
involves	
   a	
   number	
   of	
   key	
   stakeholders	
   therefore	
   it	
   is	
   important	
   that	
   you	
   understand	
   the	
  
commercial	
  design	
  process.	
  
	
  
	
  
	
  
What	
  is	
  commercial	
  design?	
  
Areas	
  of	
  specialisa7on:	
  
• 	
  	
  retail	
  spaces	
  
• 	
  	
  commercial	
  offices	
  
• 	
  	
  service	
  providers	
  
• 	
  	
  educa7on	
  
• 	
  	
  childcare	
  
• 	
  	
  healthcare	
  
• 	
  	
  aged	
  care	
  
• 	
  	
  spor7ng	
  facili7es	
  
• 	
  	
  hospitality	
  spaces	
  
	
  
Commercial	
  interiors	
  can	
  range	
  in	
  scale	
  from	
  a	
  SME	
  (small	
  to	
  medium	
  enterprises)	
  through	
  to	
  a	
  
vast	
  organisa7on,	
  such	
  as	
  an	
  airline	
  or	
  insurance	
  company	
  that	
  employs	
  thousands	
  of	
  people	
  
working	
   from	
   numerous	
   loca7ons.	
   Commercial	
   interior	
   design	
   requires	
   a	
   thorough	
  
understanding	
  of	
  an	
  organisa7on’s	
  workplace	
  culture,	
  branding,	
  work	
  prac7ces,	
  evolu7on	
  and	
  
contact	
  with	
  the	
  public.	
  
 
At	
  the	
  end	
  of	
  this	
  subject,	
  you	
  will	
  be	
  able	
  to:	
  
	
  
•	
  Apply	
  design	
  principles	
  related	
  to	
  space	
  planning.	
  
	
  
•	
  Recognise	
  key	
  elements	
  to	
  plan	
  and	
  organise	
  the	
  design	
  process	
  in	
  order	
  to	
  produce	
  adequate	
  
interiors	
  for	
  commercial	
  or	
  ins7tu7onal	
  projects.	
  
	
  
•	
  Apply	
  human	
  dimensions	
  and	
  ergonomics	
  factors	
  to	
  develop	
  efficient	
  space	
  planning.	
  
	
  
•	
  Develop	
  and	
  design	
  concepts	
  related	
  to	
  commercial	
  and	
  ins7tu7onal	
  interiors.	
  
	
  
•	
  Select	
  and	
  specify	
  the	
  colours,	
  materials	
  andfixtures	
  required	
  for	
  the	
  project.	
  
	
  
•	
  Carry	
  out	
  the	
  sequence	
  of	
  work	
  related	
  to	
  the	
  project	
  management.	
  
	
  
•	
  Present	
  all	
  drawings	
  and	
  documenta7on	
  for	
  the	
  interior	
  project.	
  
The	
  design	
  process	
  for	
  commercial	
  design	
  
	
  
The	
   ini7al	
   research	
   supports	
   a	
   thorough	
   inves7ga7on	
   of	
   the	
   organisa7on	
   itself	
   to	
  
establish	
  its	
  current	
  posi7on	
  and	
  planned	
  future	
  posi7on	
  in	
  terms	
  of	
  spa7al	
  design.	
  
	
  
This	
   can	
   include	
   research	
   of	
   structure,	
   culture,	
   func7on,	
   heritage,	
   services	
   staff,	
  
vision,	
  market	
  posi7on	
  and	
  scale.	
  
	
  
Some	
  interior	
  design	
  commissions	
  are	
  purely	
  func7onal;	
  for	
  example	
  an	
  expansion	
  or	
  
contrac7on	
  of	
  staffing	
  levels	
  requiring	
  a	
  new	
  site.	
  Some	
  however,	
  are	
  transforma7ve,	
  
involving	
  a	
  rebranding,	
  new	
  ownership	
  or	
  a	
  significant	
  change	
  to	
  work	
  prac7ce.	
  
Ad

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Lecture 1 - An Introduction to Commercial-Institutional Interiors - VDIS10009 Commercial-Institutional Interiors

  • 1. BY  RAMONA  SOLOMON     Lecture  Week  1     An  Introduc7on  to  Commercial  -­‐  Ins7tu7onal  Interiors    
  • 2.       What  is  Commercial  Design?     Overview  of  Design  Process     Research  &  Analysis       Analysis  of  Design  Brief      
  • 3. Commercial   interior   design   is   the   process   of   crea7ng   and   overseeing   the   construc7on   or   renova7on  of  a  commercial  space.  Involving  much  more  than  simply  decora7ng  the  interior   of  the  space,  commercial  design  will  address  such  issues  as  the  choice  of  building  materials,   the   layout   and   placement   of   interior   walls,   plumbing   and   power   systems,   and   even   coordina7ng  communica7ons  with  construc7on  professionals,  owners,  and  service  providers.   This  level  of  interior  design  requires  the  interior  designer  to  have  a  solid  working  knowledge   of  architecture,  as  well  as  a  sense  for  crea7ng  func7onal  and  aOrac7ve  sePngs  within  the   space.       To  begin  this  subject,  you  will  be  introduced  to  commercial  design  by  looking  at  what  it  is  and   how  commercial  design  differs  from  residen7al  design.    Commercial  design  projects  can  be   complex  as  you  must  apply  certain  legisla7ve  and  organisa7onal  requirements  and  it  usually   involves   a   number   of   key   stakeholders   therefore   it   is   important   that   you   understand   the   commercial  design  process.         What  is  commercial  design?  
  • 4. Areas  of  specialisa7on:   •    retail  spaces   •    commercial  offices   •    service  providers   •    educa7on   •    childcare   •    healthcare   •    aged  care   •    spor7ng  facili7es   •    hospitality  spaces     Commercial  interiors  can  range  in  scale  from  a  SME  (small  to  medium  enterprises)  through  to  a   vast  organisa7on,  such  as  an  airline  or  insurance  company  that  employs  thousands  of  people   working   from   numerous   loca7ons.   Commercial   interior   design   requires   a   thorough   understanding  of  an  organisa7on’s  workplace  culture,  branding,  work  prac7ces,  evolu7on  and   contact  with  the  public.  
  • 5.   At  the  end  of  this  subject,  you  will  be  able  to:     •  Apply  design  principles  related  to  space  planning.     •  Recognise  key  elements  to  plan  and  organise  the  design  process  in  order  to  produce  adequate   interiors  for  commercial  or  ins7tu7onal  projects.     •  Apply  human  dimensions  and  ergonomics  factors  to  develop  efficient  space  planning.     •  Develop  and  design  concepts  related  to  commercial  and  ins7tu7onal  interiors.     •  Select  and  specify  the  colours,  materials  andfixtures  required  for  the  project.     •  Carry  out  the  sequence  of  work  related  to  the  project  management.     •  Present  all  drawings  and  documenta7on  for  the  interior  project.  
  • 6. The  design  process  for  commercial  design     The   ini7al   research   supports   a   thorough   inves7ga7on   of   the   organisa7on   itself   to   establish  its  current  posi7on  and  planned  future  posi7on  in  terms  of  spa7al  design.     This   can   include   research   of   structure,   culture,   func7on,   heritage,   services   staff,   vision,  market  posi7on  and  scale.     Some  interior  design  commissions  are  purely  func7onal;  for  example  an  expansion  or   contrac7on  of  staffing  levels  requiring  a  new  site.  Some  however,  are  transforma7ve,   involving  a  rebranding,  new  ownership  or  a  significant  change  to  work  prac7ce.  
  • 7. It’s  hard  to  imagine  having  a  bad  day  at  the  office  at  these  awesome  workplaces  …   Google,  Sydney     More  like  an  adventure  playground  than  a  place  to  go  to  work,  Google   is  con7nuing  to  do  its  bit  for  every  nerd’s  occupa7onal  fantasies  –  even   managing   to   squeeze   two   re7red   monorail   cars   into   its   Pyrmont   building  last  year  for  use  as  office  space.     Never  the  sort  to  do  anything  yawn-­‐worthy,  Google’s  fun-­‐chasers  have   also   added   a   host   of   other   imagina7ve   features,   installing   an   ocean-­‐ inspired   chill   out   room,   hammocks   and   a   company-­‐themed   electric   drum  kit  to  bash  out  those  coding  dilemmas.     Sydney  Googlers  can  also  hop  on  a  tyre  swing,  borrow  a  kayak  or  whiz   around  in  one  of  the  office’s  two  electric  cars.     With   so   much   entertainment   on   offer   –   there’s   also   a   photography   club,   a   Toastmasters   chapter,   pinball,   table   tennis   and   bootcamps   –   there’s  probably  no  need  leave  the  Google  wonderland  at  all.  
  • 11.   Is  the  process  of  defining  the  needs  of  those  who  will  use  the  space,  in  advance  of  crea7ng   the   design.   Without   adequate   programming   a   strong   design   concept   may   not   meet   the   func7on  requirements  of  the  organisa7on.     This  phase  can  be  broken  down  into  three  central  types  of  ac7vi7es:  gathering,  analysis   and  documenta7on  of  the  client’s  needs  and  goals  in  a  wriOen  document.  This  becomes   the  basis  for  evalua7ng  design  solu7ons    and  the  subsequent  phases.     Programming  is  cri7cal  to  the  design  process  because  it  is  here  that  the  clients  problems   and  goals  are  clearly  iden7fied.  
  • 12. This  is  the  brainstorming  phase  of  the  design  process,  where  many  op7ons  are  considered   and  evaluated.  The  goal  is  to  gain  client  approval  for  a  single  design  concept  that  will  be   further  developed  as  the  project  progresses,  and  to  agree  on  a  direc7on  for  the  character   and  aesthe7c  intent  of  the  project.     Design   can   add   value   to   commercial   organisa7ons   via   concepts   that   support   a   more   produc7ve   work   prac7ces,   building   long-­‐term   rela7onships   with   clients,   collaborators   and   the  general  public,  suppor7ng  the  branding  of  the  organisa7on  and,  importantly,  developing   a  strong  internal  culture,  including  stronger  staff  engagement.  Effec7ve  commercial  design   concepts  oaen  originate  from  the  experience  that  the  organisa7on  wants  to  deliver  to  its   staff,  its  clients  and  the  public.  
  • 13. This  is  the  most  design-­‐intensive  phase  of  the  project,  in  which  all  the  design  elements  are   developed,   including   floor   plan   layout,   furnishings,   fixtures,   colour,   finishes,   ligh7ng,   electrical  etc.  the  goal  is  to  define  and  gain  approval  of  all  design  recommenda7ons.  
  • 14. Prepara7on   of   working   drawings   and   specifica7ons   that   define   the   approved   recommenda7ons   forinterior   construc7on,   materials,   finishes,   furnishings,   fixtures   and   equipment.  At  the  end  of  this  phase,  the  designer  must  communicate  the  design  intent  in   an  illustrated  and  wriOen  format  for  construc7on  purposed.    
  • 15. Administra7on  of  contract  documents.  Ac7ng  as  the  client’s   agent,  the  designer  must  approve  the  drawings  and  regularly   visit  the  site  during  construc7on  to  ensure  that  the  project  is   is  being  built  according  to  the  documents.  
  • 16. It  is  essen7al  when  reflec7ng  on  a  complex  commercial  project  that  each  sec7on  of  the   project  and  the  project  as  a  whole  are  evaluated  in  terms  of  desirability,  feasibility  and   viability.       Areas  of  evalua7on:   •    quality  of  the  concept   •    applica7on  of  the  concept   •    ability  to  meet  the  client/brief’s  objec7ves   •  ability  to  extend  or  enhance  the  client/brief’s  objec7ves   •    originality  
  • 17. It’s  hard  to  imagine  having  a  bad  day  at  the  office  at  these  awesome  workplaces  …   iSelect,  Melbourne     Comparison  website  iSelect  is  known  for  its  quirky  ads,  but  the  company’s   quest  for  individuality  extends  to  its  offices  in  Bay  Road,  Cheltenham.     Coffee-­‐loving  call  centre  staff  can  shoot  down  a  slide  that  leads  outside   the  building  and  back  inside  to  the  ground  floor  cafe,  via  a  soa  landing  in  a   ball  pit.     Mee7ngs  are  a  carnival-­‐like  affair,  with  aOendees  able  to  sit  atop  a  bright   orange  pony  or  dog.  It’s  all  part  of  the  young  company’s  ethos  to  be  able   to  be  yourself  at  work.     Each  level  of  iSelect’s  offices,  designed  by  V  Arc,  has  a  faux  running  track   around  its  perimeter.     But  if  the  pace  gets  too  much,  there  are  plenty  of  spaces  to  take  a  load   off.  There’s  a  sleep  pod  where  employees  can  recharge  for  15  minutes,   hammocks,  free  massage  chairs  and  an  outside  BBQ  area  where  staff  can   sizzle  all  the  sausages  they  want.  
  • 18. Research  and  analysis       Research  and  analysis  is  essen7al  in  all  phases  of  the  design  process  for  complex  commercial  designs.       Ini7al  research  should  inform  the  designer  about  the  client’s  industry  and  approaches  to  design  within   that   industry.     This   ini7al   research   supports   a   thorough   inves7ga7on   of   the   organisa7on   itself   to   establish  its  current  posi7on  and  planned  future  posi7on  in  terms  of  spa7al  design.     The  following  is  a  list  of  the  organisa7on  requirements  that  should  be  addressed  to  formulate  a  design   program.     Organisa7onal   •    organisa7on  history/heritage   •    organisa7on  func7on   •    market  posi7on   •    culture   •    work  philosophy  e.g.  ac7vity-­‐based  work,  crea7ve,  ra7onalist     Departmental     •    department  func7ons   •    departmental  adjacencies   •    special  requirements  (for  example,  archiving)      
  • 19. Research  informaAon  to  inform  the  design  process     CompeAAve  review   As  part  of  the  research  process,  it  is  good  prac7ce  to  undertake  a  thorough  review  of  direct   compe7tors.  A  review  enables  you  to  develop  an  understanding  of  what  is  working  well  in   the  marketplace  and  what  is  not  succeeding,  helping  guide  your  design  approach.     A  good  example  is  the  Bank  of  Melbourne  and  NAB  lead  to  ‘open  plan’  bank  chambers  in   response   to   changing   security   systems   and   reduced   transac7ons,   with   Wespac   and   CBA   following  their  lead  soon  aaer.  This  highlights  also  that  changes  oaen  start  with  the  smaller   players,  who  are  more  able  to  adapt  quickly  to  changes  in  design  trends.       Best-­‐in-­‐class  comparaAve  review   It  is  also  important  to  look  at  the  best-­‐in-­‐class  design  across  a  broad  range  of  business  types,   not  exclusively  the  organisa7on’s  industry,  to  understand  new  trends  in  spa7al  design,  work   ac7vity,  as  well  as  colours  and  textures.     Anthropometric  and  ergonomic  data   All   commercial   spaces   have   guidelines   regarding   anthropometric   and   ergonomic   requirements.  Rather  than  being  seen  as  restric7ons  these  can  inspire  new  ways  of  designing   for  human  scale  ac7vity  and  comfort.    
  • 20. It’s  hard  to  imagine  having  a  bad  day  at  the  office  at  these  awesome  workplaces  …   Atlassian,  Sydney     Forget  Google  just  for  a  moment  –  and  check  out  the  Sydney  offices  of   soaware   success   story   Atlassian,   founded   by   Aussie   rich-­‐listers   ScoO   Farquhar  and  Mike  Cannon-­‐Brookes.     No,  it’s  not  a  brewery,  but  there  is  beer  on  tap.  There’s  also  a  fully-­‐ stocked  kitchen  with  free  breakfast,  snacks,  espresso  and  energy  drinks   to  keep  those  sharp  minds  at  their  peak.     If  you’re  lucky  enough  to  work  in  the  company’s  Mar7n  Place  offices,   you  can  let  out  your  frustra7ons  out  with  a  nerf  gun  shoot-­‐out  across   your  desktop,  or  hold  a  mee7ng  over  the  pool  table.     Long   days   at   the   technology   coalface   are   made   more   comfortable   in   Aeron  chairs  (an  Aeron  chair  features  in  the  Museum  of  Modern  Art’s   permanent  collec7on).  There’s  also  Xbox,  lunch7me  sports  and  poker   nights.     If   that   all   gets   too   same-­‐same,   you   could   always   relocate   to   the   company’s   remodelled   warehouse   in   San   Francisco,   or   its   offices   in   Amsterdam,  located  in  a  converted  home  on  a  canal.  
  • 21. Planning  a  brief  analysis….     Client  informaAon:       The  brief  should  provide  a  clear  summary  of  the  organisa7on  and  its  key  rela7onships.   This   may   include,   for   example   its   func7ons,   scale   of   the   business,   market   posi7on,   principle  form  of  interac7on  and  its  loca7on(s).     Site  informaAon:       Commercial  organisa7ons  may  have  more  than  one  site  or  the  organisa7on  may  range   over  many  floors  of  a  single  building.  They  may  own  their  space  outright  or  have  a   tenancy   agreement.   The   designer   will   need   access   to   the   leasing   agreement   to   confirm  the  scope  of  project.    
  • 22. Planning  a  brief  analysis….     Scope  of  the  brief:       The   scope   is   determined   by   a   combina7on   of   the   client’s   goals,   budget   and   the   program.  It  will  s7pulate  inclusions  and  exclusions  from  the  design  program.     Scope  of  budget:       The   first   budget   is   an   es7mate   based   on   the   ini7al   schema7c   design.   On   large   commercial  projects,  budgets  are  prepared  for  each  discrete  element  of  the  design.   Once  the  preliminary  cos7ng  is  approved  a  more  rigorous  budget  is  prepared.     Constraints  that  need  to  be  researched  and  sApulated  within  the  brief:     •  Budget  or  part  of  the  budget   •  Certain  spaces  within  or  adjacent  to  the  tenancy   •  Environmental  constraints   •  Heritage  restric7ons   •  Timing  constraints    
  • 23.   When  crea7ng  a  new  office  environment  it  is  essen7al  for  offices  to  have  a  tailored  design   solu7on  that  reflects  their  organisa7onal  culture,  improves  overall  produc7vity  and   maximises  staff  sa7sfac7on.     The  design  process  should  look  to:     •  Make  efficient,  crea7ve  use  of  space   •  Reflect  &  reinforce  the  organisa7onal  culture  through  the  surrounding  environment   •  Facilitate  &  support  specific  work  methodology   •  Integrate  innova7ve,  cuPng  edge  solu7ons,  suitable  to  the  organisa7on  workplace   strategy     It  is  important  to  consider  workspaces  that  support  various  work  modes,  from  encouraging   employee  collabora7on,  interac7on  and  social  cohesiveness,  to  crea7ng  quiet  spaces  for   focus  work  where  required.  
  • 24. It’s  hard  to  imagine  having  a  bad  day  at  the  office  at  these  awesome  workplaces  …   Commonwealth  Bank,  Sydney     Banking   and   cuPng-­‐edge   excitement   aren’t   two   concepts   that   naturally   go   hand-­‐in-­‐hand,   but   the   Commonwealth   Bank’s   Darling   Quarter  offices  in  the  heart  of  Sydney  are  sePng  out  to  change  all   that.     The  staff  at  Darling  Quarter  are  now  housed  in  one  of  the  country’s   most  eco-­‐friendly  –  and  colourful  –  buildings.     Ditching   the   concept   of   a   permanent   desk,   staff   work   in   a   ‘home   zone’   of   70   to   100   people,   but   can   also   choose   to   work   in   many   other   parts   of   the   innova7ve   building,   such   as   the   mobile   phone-­‐ free  library,  cafes  and  mee7ng  rooms.     Forget   the   corner   office:   no   one   has   one   here,   and   all   staff   are   judged  on  their  output,  rather  than  being  clock-­‐watched.  Not  a  bad   way  to  work  indeed.