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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
More	flexibility	vs...
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
Fully	customisable ...
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
Unlimited	layouts	v...
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
More	flexibility	vs...
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
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Prepared by David Smith - Virtual Gurus
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Prepared by David Smith - Virtual Gurus
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Prepared by David Smith - Virtual Gurus
Adobe	Connect	vs	WebEx	Training	Center	vs	Skype	for	Business
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Prepared by David Smith - Virtual Gurus
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At Virtual Gurus we are finding that many organisations are being asked to deploy virtual classroom training using technologies that are designed as communication tools.

With the advent of Office 365 subscriptions providing Skype for Business as a communication tool, we are finding that many training teams are now being asked to use that platform to deliver their virtual classroom offerings.

IT departments and CIO’s are effectively ‘handcuffing’ those training teams into having to fit the training into the specified technology, something that often feels like trying to fit a square peg into a round hole.

The training that the training team wants to create and deliver cannot be fully realized in every platform and it is key that training teams are provided the right set of tools to be able to effectively design and deliver highly engaging and interactive training for the learner audience.

At Virtual Gurus we very firmly believe that you need to evaluate what are the various elements of training that you provide and which platform supports the learning most effectively.

This white paper serves to highlight the key differences from a functionality and usability perspective between two of the most widely used virtual classroom platforms – Adobe Connect and WebEx Training Center, and the Office 365 ‘equivalent’ Skype for Business.

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Adobe connect vs web ex training center vs skype for business

  1. 1. 1 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Like comparing apples to oranges! Yes, all can be used for delivering virtual training, but the experiences for learners and faculty are very different….
  2. 2. 2 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Like comparing apples to oranges! At Virtual Gurus we are finding that many organisations are being asked to deploy virtual classroom training using technologies that are designed as communication tools. With the advent of Office 365 subscriptions providing Skype for Business as a communication tool, we are finding that many training teams are now being asked to use that platform to deliver their virtual classroom offerings. IT departments and CIO’s are effectively ‘handcuffing’ those training teams into having to fit the training into the specified technology, something that often feels like trying to fit a square peg into a round hole. The training that the training team wants to create and deliver cannot be fully realized in every platform and it is key that training teams are provided the right set of tools to be able to effectively design and deliver highly engaging and interactive training for the learner audience. At Virtual Gurus we very firmly believe that you need to evaluate what are the various elements of training that you provide and which platform supports the learning most effectively. This white paper serves to highlight the key differences from a functionality and usability perspective between two of the most widely used virtual classroom platforms – Adobe Connect and WebEx Training Center, and the Office 365 ‘equivalent’ Skype for Business.
  3. 3. 3 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business A persistent room vs a session in time Adobe Connect mirrors the face to face classroom With Adobe Connect you create a persistent meeting room - one where you can setup the room with content in advance of the training session and everything in the room persists even between sessions. Go back into the room and as long as the content has not been deleted it remains as you left it. You can review chat, annotations, breakout content as it was when you ran the live session allowing hosts the option of going back in and capturing outputs and data. If you are running multiple sessions of the same content you can ‘clean’ the room of all annotations and chat, then re-use same room link without having to set the room back up again. With WebEx Training Center the session to be used for the virtual training sessions is only accessible 30 minutes in advance of the start time, during which time you can load slides, content and polls. As soon as the session is closed by the host, all content is deleted automatically. This forces the facilitator/host to have to capture all outputs before closing the session. If you are running multiple sessions of the same content then you need to create a new session and start the process of loading content from scratch With Skype for Business the session is accessible when you start it, a little like WebEx so as a host of the meeting/training you need to start the event and then load slides/content ready for your audience joining. As soon as the session is closed, all content is deleted automatically. This forces the facilitator/host to have to capture all outputs before closing the session. If you are running multiple sessions of the same content then you need to create a new session and start the process of loading content from scratch
  4. 4. 4 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business More flexibility vs Less options Adobe Connect has more flexibility of what can be shown Adobe Connect’s pod structure allows facilitators to share a slide presentation AND an image AND a document AND a whiteboard AND even my screen all at the same time. Pod’s can be resized and moved around the screen WebEx allows facilitators to share a slide presentation OR an image OR a document OR a whiteboard OR my screen in the same view Again with Skype for Business it only allows facilitators to share a slide presentation OR an image OR a document OR a whiteboard OR my screen in the same view
  5. 5. 5 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Fully customisable vs little ability to customise Adobe Connect is customisable, WebEx is fixed Adobe Connect can be customised in many different ways: You can add your company logo and information to the log-in screen so that learners see familiar logos and information. You will be assigned a customisable URL for learners to access – at sessions are accessible with a recognisable meeting URL: - virtualgurus.adobeconnect.com/meeting_name In Connect you can also add your company logo to the room menu bar, and add an image as a background to your meeting rooms. Joining a WebEx session means learners navigate to a WebEx branded log-in which you can add your logo to. Skype for Business has personal branding where you can have a thumbnail photo of yourself, but customisation is limited.
  6. 6. 6 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Unlimited layouts vs fixed view Adobe Connect has layouts, WebEx is static Adobe connect has layouts – a feature that allows facilitators to create different views based upon what they want to do with the audience. Layouts lets facilitators bring preconfigured pods into any layout needed to teach the content, brainstorm, run the activity and be able to change and move those layouts at the click of a button WebEx Training Center does not have layouts and has a very fixed canvas - able to display content, attendee panel, chat and polls in the same fixed view throughout the session Similar to the WebEx platform – Skype for Business has a very fixed canvas - able to display content, attendee panel, chat and polls in the same fixed view throughout the session
  7. 7. 7 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business More flexibility vs Less options More attendees, presenters and hosts An Adobe Connect enterprise account allows up to 100 attendees in a session at the same time, from that 100 as many can be named as hosts or presenters as you wish. This means we can have others joining the session sharing the host and presenter duties. Presenters can hand off to one another without any control needing to be provided. A second host can be using Preparation mode and secretly adding content, changing polls, assigning breakout rooms while the session is going on. WebEx allows one person to have host control, and only one person has the ball as presenter at any time. While someone has the ball (presenter role) another panelist can be loading additional content or polls. Skype for Business allows one person to have the presenter role at any time.
  8. 8. 8 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Separate Note Pods vs Limited space to display notes Adobe can display more information for learners In Connect facilitators can use the note pod to display key information such as dial in details for participants to join the audio line, information reminders and tasks, group assignments and whatever else you can think of For WebEx to come close to doing the same you have to annotate onto a whiteboard or slides or to put it into chat (but beware that when the attendees start using the chat the information you type scrolls up out of view) Skype for Business has limited toolset such as chat – and if you put dial in details in chat and attendees are chatting then that information gets scrolled out of sight.
  9. 9. 9 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Time to set them up in advance vs Must load content when you start breakouts Set up breakout rooms in advance With Adobe Connect being a persistent room that facilitators can enter and load in advance – all content needed to run the breakout activities can be prepared and loaded. Once in the session, attendees are assigned to the relevant breakout rooms, and they are started – attendees can then get on with the activity – there is no time lost with Adobe Connect WebEx Training Center will only allow you to load breakout room content after you have started the breakout activity. So attendees will be in their breakout rooms awaiting the content to be loaded before they can start the activity that has been assigned to them Skype for Business does not have a fixed breakout room option. There is a workaround which is very clunky and confusing - you can create separate Skype for Business sessions for each breakout group and advise the breakout group which room they will be assigned to and provide them the relevant link. If you have 4 breakout rooms you now have 5 session links to work with. In terms of managing the groups activity and then sharing back session content this approach would be very complex to manage smoothly in a live training event.
  10. 10. 10 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Holding area for content vs No holding area Adobe has a holding area – the presenter only area The Presenter Only Area (POA) in Adobe Connect acts a holding area for various pods, notes and content that the facilitator and host may want to bring onto the screen at various times of the session. In the POA facilitator and host can communicate secretly without the attendees knowing – allowing the ‘delivery team’ the ability to adapt content as needed. Eaxmple: Dial in details can be held in the POA and shown briefly again after a break or after an attendee has dropped from the audio line. WebEx Training Center has nothing like the Presenter Only Area. Skype for Business has nothing like the Presenter Only Area.
  11. 11. 11 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Object oriented annotations vs Fixed annotations Object oriented whiteboard versus fixed text Adobe Connect annotations and whiteboards are ‘object oriented’ meaning that all annotations can be moved around the screen allowing the facilitator or host to group comments made by the attendees showing trends/similarities, or attendees may have typed in the same spot but because of the ’object oriented’ nature of annotations they can be separated and displayed for all to read. WebEx Training Center’s annotations are fixed – wherever they are typed they remain. If attendees have typed over the top of one another it becomes very difficult to see what the contributions may be. Similar to WebEx Training Center, Skype for Business annotations are fixed – wherever they are typed they remain. If attendees have typed over the top of one another it becomes very difficult to see what the contributions may be.
  12. 12. 12 Prepared by David Smith - Virtual Gurus Adobe Connect vs WebEx Training Center vs Skype for Business Take Adobe Connect mobile vs limited mobile capability Adobe is mobile – WebEx more limited Adobe Connect has a very strong mobile app where facilitators, hosts and attendees can join an Adobe Connect session from an iOS or Android device. Host and presenters can present from their mobile device, sharing presentations, videos, pdfs, documents and webcams from wherever they are. There is some loss of functionality from the desktop experience but in the most part attendees can contribute well if mobile is the only option. WebEx Training Center’s mobile app is very limited. You can attend a virtual session from mobile but pretty much as an observer Skype for business does have a mobile app but it is limited in functionality and user feedback suggests there is much improvement needed for it to be seen as an effective way of joining an event
  • SAbbasHosseini

    Jun. 10, 2019

At Virtual Gurus we are finding that many organisations are being asked to deploy virtual classroom training using technologies that are designed as communication tools. With the advent of Office 365 subscriptions providing Skype for Business as a communication tool, we are finding that many training teams are now being asked to use that platform to deliver their virtual classroom offerings. IT departments and CIO’s are effectively ‘handcuffing’ those training teams into having to fit the training into the specified technology, something that often feels like trying to fit a square peg into a round hole. The training that the training team wants to create and deliver cannot be fully realized in every platform and it is key that training teams are provided the right set of tools to be able to effectively design and deliver highly engaging and interactive training for the learner audience. At Virtual Gurus we very firmly believe that you need to evaluate what are the various elements of training that you provide and which platform supports the learning most effectively. This white paper serves to highlight the key differences from a functionality and usability perspective between two of the most widely used virtual classroom platforms – Adobe Connect and WebEx Training Center, and the Office 365 ‘equivalent’ Skype for Business.

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