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Employee motivation - Staff motivation


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This bachelor thesis is focused on the relationship between intrinsic and extrinsic motivation and
employee performance. The thesis is a literature research and thus a review by the work of others.
In earlier research on this topic conducted by Vroom (1964) was concluded that a positive
correlation between motivation and performance did not exist. However, later research proved
that it is indeed possible to motivate employees intrinsically and extrinsically to perform well. It
appears that when the organisation provides certain job characteristics, employees can be
motivated to perform well in the organisation. And it also appeared that intrinsic factors have
more effect on the relationship than extrinsic factors.

Published in: Education
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Employee motivation - Staff motivation

  1. 1. A Proposal On Employees Motivation Presented By: Sarbottam Silwal
  2. 2. Introduction of Motivation Defined as a worker’s psychological feature that arouses an organism to action toward a desired goal and elicits, controls, and sustains certain goal directed behaviors.  May be rooted in a basic impulse to optimize well- being, minimize physical pain and maximize pleasure. Employees are one of the most important determinants and leading factors that determine the success of an organization in a competitive environment.  An employee must be motivated to work for a company or organization.
  3. 3. No motivation is present in an employee, then that employee’s quality of work or all work in general will deteriorate. When motivating an audience, you can use general motivational strategies or specific motivational appeals.  General motivational strategies include soft sell versus hard sell and personality type.  Soft sell strategies have logical appeals, emotional appeals, advice and praise.  Hard sell strategies have barter, outnumbering, pressure and rank.  Specific motivational appeals focus on provable facts, feelings, right and wrong, audience rewards and audience threats.
  4. 4. Motivated worker will be more productive and stay within the organization longer. Helps in the likelihood of negative outcomes, such as absenteeism and turnover, will be reduced.  Helps to reduce the risks of deterioration in services offered to its customers. Generally, it is expected that employees are more likely to stay with their organization and be highly committed when they can see a strong linkage between the organization and their work.
  5. 5. Focus of the Study  Focus on provable facts, feelings, audience rewards and threats; To understand how to control motivation; How motivation helps to get a worker to perform tasks.  Helps administrators and workers to understand demands of their position before, during and after coming into a position. Increasing worker motivation help organizations to meet internal and external goals . This project will help managers to understand how employee can be motivated and study general organizational behaviors of employee.
  6. 6. RESEARCH OBJECTIVES The Primary Objectives of this research are: • To determine the employee’s willingness to do the job. • To explore about their (employee) performance. • To find out job satisfaction of employee.
  7. 7. RESEARCH QUESTION This study will try to address the issue raised by following question: How to increase employee’s motivation and organizational commitment among the employee’s motivation in hotel?
  8. 8. RESEARCH DESIGN The research design adopted for this study will be exploratory based on survey study. The population of this study will include the staffs working in the 4 or 5 stars category hotels of Kathmandu. The sample size of 30 respondents will be taken for this study who works in the industry. The data used in the study will be primary in nature.
  9. 9. METHODS OF DATA COLLECTION oStructured questionnaire will be used to collect the primary data from the respondents. o Personal interview will be conducted with the respondents with the help of the questionnaire as well. oThe collected data will be edited, classified and tabulated according to their requirement.
  10. 10. STUDY PLAN Total time requirement for the market survey and presentation of research report: Pilot Testing……………………….. 2 days Reforming questionnaire………….. 1 day Market survey………………………7 days Market study………………………. 1 day Data coding and entry……………... 3 days Data analysis………………………. 3 days Data interpretation & presentation… 2 days Research report………………………3 days TOTAL: 22 DAYS
  11. 11. STUDY LIMITATION Research will be conducted only to limited hotels of Kathmandu. Due to the time constraint, it will be conducted in a short period of time. This study will be entirely based on the views and responses of the employees. The contact person will be the General manager of the hotels; so all the survey will be collected by him first and then send to the staffs. In some cases, this survey won’t be absolutely confidential. They might provide moderate answers instead of true feelings. As a result, this problem will affect the result again.
  12. 12. EXPECTED OUTCOME As this study totally depends on the motivation of the employee, it mainly focused on the provable facts, feelings, right and wrong, audience rewards and audience threats. So, after the study of this research the expected outcome are: • Increase willingness of employee to do the job. • Increase performance of employee • Increase retention • Increase job satisfaction • Supervisor and manager role toward the employee