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Tutorial Pacing               Viqui DillSales and Marketing Technical Communications
Who is the audience vs.           who will review• Who is the audience?  • New  • Alone  • Bothered• Who will review?  • S...
How fast is too fast?• New folks need  – Time to see  – Time to read & hear  – Time to reflect  – Time to interact  – To k...
How slow is too slow?• Bored learners will  – Click off  – Multitask  – Not come back• Well paced material is engaging
Visual Pacing• Visual tracking vs. visual focus  – Tracking     • 1.5 second mouse sweep     • 1.0 second silence     • Hi...
1.5 second mouse sweep
1.0 second silence
Highlight box helps theviewer’s focus move from onearea of the screen to another.Allow a longer pause when the     eyes ha...
0.5 second mouse click
Audio Pacing• Instruction vs. narration  – Instruction     •   Match video     •   Read along     •   Step by step     •  ...
Audio Pacing• Instruction vs. narration  – Narration     •   Explain concepts     •   Anticipate a question     •   Overvi...
Audio Pacing• Audio elements as objects  – Silence separates phrases, sentences, ideas                      ½ second      ...
Audio Energy• Too much vs. too little  – High energy     • Stimulating     • Dynamic     • Driven  – Low energy     • Calm...
Putting it all together
Putting it all together• Combined pacing of audio and video      Change Focus               Show         Show             ...
Putting it all together• Combined pacing of audio and video      Change Focus     Reflect         Show                Chan...
Interact•   Skip intro•   Clickable pacing•   Roll over text•   Roll over graphics•   Review
What’s next?• Last slide offers choices  – Review old tutorials  – Move ahead to new tutorials  – Email  – Online Help  – ...
Summary• Design for audience• Engaged students need  – See/hear/touch  – Time to reflect  – To know what’s next• Well pace...
Connect with meViqui Dill  STC Washington DC – Metro Baltimore Chapter  Social Media Manager & At-Large Director  social_m...
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Tutorials need to be paced carefully. Too fast and folks don't learn. Too slow and they lose interest. This presentation discusses how to find a balance so that your tutorials are both engaging and effective, so that the pace is just right. Highlights include designing for the audience: creating engaged students by giving them what they need—to See/hear/touch, time to reflect, and to know what’s next; creating well paced material that is “sticky”.

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Tutorial Pacing

  1. Tutorial Pacing Viqui DillSales and Marketing Technical Communications
  2. Who is the audience vs. who will review• Who is the audience? • New • Alone • Bothered• Who will review? • SMEs • Developers • Marketing
  3. How fast is too fast?• New folks need – Time to see – Time to read & hear – Time to reflect – Time to interact – To know what’s next• Well paced material is “sticky”
  4. How slow is too slow?• Bored learners will – Click off – Multitask – Not come back• Well paced material is engaging
  5. Visual Pacing• Visual tracking vs. visual focus – Tracking • 1.5 second mouse sweep • 1.0 second silence • Highlight box – Focus • Highlight box or draw ovals • Show mouse click 0.5 seconds
  6. 1.5 second mouse sweep
  7. 1.0 second silence
  8. Highlight box helps theviewer’s focus move from onearea of the screen to another.Allow a longer pause when the eyes have to travel.
  9. 0.5 second mouse click
  10. Audio Pacing• Instruction vs. narration – Instruction • Match video • Read along • Step by step • Pauses match video – 0.5 seconds after caption – 1.0 second after screen change – 2.0 seconds for transition to next screen
  11. Audio Pacing• Instruction vs. narration – Narration • Explain concepts • Anticipate a question • Overview or summarize • Pauses match content – 0.5 seconds after a sentence – 1.0 second between ideas. – 3.0 seconds for reflection
  12. Audio Pacing• Audio elements as objects – Silence separates phrases, sentences, ideas ½ second of silence
  13. Audio Energy• Too much vs. too little – High energy • Stimulating • Dynamic • Driven – Low energy • Calming • Confident • Contagious
  14. Putting it all together
  15. Putting it all together• Combined pacing of audio and video Change Focus Show Show Reflect Tell Change
  16. Putting it all together• Combined pacing of audio and video Change Focus Reflect Show Change Tell
  17. Interact• Skip intro• Clickable pacing• Roll over text• Roll over graphics• Review
  18. What’s next?• Last slide offers choices – Review old tutorials – Move ahead to new tutorials – Email – Online Help – External sites
  19. Summary• Design for audience• Engaged students need – See/hear/touch – Time to reflect – To know what’s next• Well paced material is “sticky”
  20. Connect with meViqui Dill STC Washington DC – Metro Baltimore Chapter Social Media Manager & At-Large Director social_media@stcwdc.org American Woodmark Corporation Sales & Marketing Technical Communicator VDill@Woodmark.com My other life wife and mom, bass player, worship leader, happiest when folks sing along with me viqui_dill@yahoo.com @viqui_dill twitter 540-303-0323 cell https://www.facebook.com/viqui.dill
  • Jen_Shumate

    May. 25, 2012

Tutorials need to be paced carefully. Too fast and folks don't learn. Too slow and they lose interest. This presentation discusses how to find a balance so that your tutorials are both engaging and effective, so that the pace is just right. Highlights include designing for the audience: creating engaged students by giving them what they need—to See/hear/touch, time to reflect, and to know what’s next; creating well paced material that is “sticky”.

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