Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

#PowerOfStory: The cultural program that got me clicks

37 views

Published on

My current job is to do internal communications within my company for IT. It’s my job to help four thousand employees make friends with our programs, especially the much avoided Microsoft Office 365 suite of products. This presentation will explain how I was able to leverage our corporate #PowerOfStory program to engage employees online and help them get over the fear of change to be able to use the tools for content management and communication.

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

#PowerOfStory: The cultural program that got me clicks

  1. 1. #PowerOfStory The cultural program that got me clicks Viqui Dill American Woodmark STC WDCB Chapter & STC IDL SIG #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  2. 2. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  3. 3. Icebreaker! Who is this? Jesus of Nazareth (not really a photo) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  4. 4. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  5. 5. Icebreaker! Who is this? Harriet Elisabeth Beecher Stowe (June 14, 1811 – July 1, 1896) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  6. 6. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  7. 7. Icebreaker! Who is this? Walter Elias Disney (December 5, 1901 – December 15, 1966) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  8. 8. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  9. 9. Icebreaker! Who is this? Fred McFeely Rogers (March 20, 1928 – February 27, 2003) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  10. 10. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  11. 11. Icebreaker! Who is this? Bruce Frederick Joseph Springsteen (born September 23, 1949) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  12. 12. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  13. 13. Icebreaker! Who is this? Sheryl Kara Sandberg (born August 28, 1969) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  14. 14. Icebreaker! Who is this? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  15. 15. Icebreaker! Who is this? Alexandria Ocasio-Cortez (born October 13, 1989) #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  16. 16. Icebreaker What do they all have in common? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  17. 17. Icebreaker What do they all have in common? They told stories that changed the world. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  18. 18. About storytelling ● Stories change hearts ● Stories sell merchandise ● Stories win political campaigns ● Stories make training sticky ● Stories communicate best practice in technical communication #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  19. 19. About my job ● Technical Communications Leader ● Internal communication, training and evangelism ● Client base includes 4,000 employees with system access as well as 7,000 hourly employees with no access #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  20. 20. About the tools ● Microsoft Office 365 ○ Outlook, Excel, Word, PowerPoint, OneNote ■ Old and beloved ○ SharePoint, Teams, Groups, Yammer, Stream, Video, Forms, Delve ■ New and scary ○ Log in with two factor authentication #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  21. 21. About #PowerOfStory ● Started as lunch and learn with Key Manager speakers ● Grew to all employees brave enough ● Honest, first person ● Free food ● Scrapbook pages #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  22. 22. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  23. 23. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  24. 24. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  25. 25. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  26. 26. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  27. 27. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  28. 28. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  29. 29. Add Yammer ● Announcements ● Video ● Photos ● #PowerOfStory hashtag #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  30. 30. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  31. 31. Want lunch? ● Random lunch orders ○ Email for special needs ○ Oversharing special needs ● Excel surveys ● MS Forms #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  32. 32. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  33. 33. Add video ● O365 Video ● Stream ● #PowerOfStory hashtag #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  34. 34. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  35. 35. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  36. 36. Scrapbook pages ● SharePoint ● Delve blogs #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  37. 37. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  38. 38. Sign Up for events ● SharePoint calendar #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  39. 39. #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  40. 40. Ideas for including stories in TechComm ● Photos and videos to the cloud apps ● Scrapbook pages to the cloud apps ● Scenarios in eLearning ● Testimonials and comments in user assistance #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  41. 41. Questions? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018
  42. 42. Connect with me ● Bio http://wdcb.stcwdc.org/about-us/chapter-bios/dill-bio/ ● Blog https://viquidill.wordpress.com/ ● Email social_media@stcwdc.org ● @viqui_dill https://twitter.com/viqui_dill ● Linked In http://www.linkedin.com/pub/viqui-dill ● Facebook https://www.facebook.com/viqui.dill #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

×